er...dude...goods sold are not refundable,unless it is not working/faulty.da buyer said he is 15 years PRO notebook expert...so it wont be a prob for him...mana tau dia .......

also his attitude,straight bank in...then straight post?he thing da seller is god .

seller has his rights to not refund you,its because you din survery properly. and also rude

Ongbs,not siding anyone.
if i were u,i wont refund him.
like u said,if he act good to me,then i'll act good to him,but not this time.

Buyer getting too over,bank in the same day and ask the seller to go and post at the same day and give only one hour.
Buyer think that ppl no need working kah?not everyone as free as him.
and having 15 years of experience in lappy also no know that it has 2 types of S478

and one more thing,he sounds like threatening u,right?after he bank in and say if u unablet o ship it before 3pm.

he dont deserve a refund from u,since he made his own mistake,talk big and attitude problem.

i never sided to the buyer and i clearly stated previously that its the Buyer fault. Still it's up to the seller wether to refund or not. If he dont't want, i don't see any reason to blame seller, but what i want to point is, if he kindly enough to refund, it's better and good for everyone.. ok, if i'm the seller, if i'm in that position what will i do?

1) send back the item to me
2) let me check wther the item still work or not
3) i will refund him (minus) postage that i have to bear earlier (minus) any necessary cost that i have bear before (fuel.. etc)..

or

1) maybe refund half of the amount

or

1) just let it be. no refund. If i'm kind enough, i'll help the buyer to sell the thing by advertise it here. if not, it's up to him and i don't care.

.. But still it's up to the seller. at the moment, as he said, he has no reason to refund it. so, i think, to the buyer, u deserve it after what u did.. why don't u try to sell it here?

Yes, actually all can be discussed/settled easily, except the attitude problem.
That really upset me a lot.

As I said before:
I may forgive ppl who did wrong to me 1st time...but didn't mean that I must forgive them 2nd time right?

Combat bro, I didn't point out he "hope" I can post out by 3pm, only after he bank in at 2pm how come you know?
Yes, actually I can refuse to rush within 1 hour, although I am not that type of "Customer always right", I still trying my best not to let them down!
I explained that not necessary I must post by 3pm, coz Pos Laju office close around 6pm in my area.
All this explanation to him is "argument". (1st mistake to me...before this all seem OK to me)

As long as I post by 4:30pm it is still the same, he will get it next day....then you knew the story after that....
Again he talked big...he used post laju >20 yrs lah, he is older than me lah, he knew pos laju better lah bla bla bla.... (2nd mistake, already make me upset)
(he pm this after I went out or if I read all these before sent out the parcel, I will canceled the deal and refund him straight away, save all these hassle now)

Then you know after sent the parcel, I called him around 3pm...can't get through, then sms him pos tracking number at 3:12pm...no reply... fine...ok for me...
Next day morning 11:51AM something I pm him the pos tracking status base from the web-site:

"EN139054634MY 03-Sep-2008 08:37 Courier is attempting delivery PPL KUALA LUMPUR

you may trace it...parcel already in KL pos Laju office
if still can't reach you by 4pm, call pos laju near yr area.

keep me update."

Follow by sms around 3:45pm and 4pm+ asking whether he got the proc....still no reply till 12AM night!
(I start feeling not so good...really that busy, can't pm nor reply my sms to update me status, phone charges too expensive or what?)

OK, till now did you all find any parts I did wrong as a seller? After post out the proc and follow up with necessary tracking info and some more, concerning whether he receive the proc?.....

OK, first contact to me after he get the proc is 04 Sept 1:25PM, and he already pointing finger concluded I am wrong!
(If everything went smoothly I am in doubt will I get any reply from him?)

here is his pm:
"Bro, the processor you sell to me is not 478 pin adter i open up and see my customer notebook the pin is different and I check on the internet and found yours is actually 479. Look here http://www.pcstats.com/articleview.cfm?articleID=2008 The processor is not working! You given the wrong info on your post stating it was 478! ! "

...Ok now this is another mistake

He start asking for refund, open dispute thread bla bla bla....

See how he replying me in the 2nd page post#38 in this thread ( I said he didn't update me status, no call/sms replied):
"Think before you speak up. I never promise to answer any of your calls or sms and I am really out of credit at that moment even with credit when I am in working hour, my boss do not allow any of his staff talking to his/her private handphone so I usually off it."


Now I will think this is a attitude problem!

well, all the rest you all knew...by reading this dispute thread....
ppl start jump into conclusion that the "seller's fault! Seller should refund bla bla bla...even before I knew that is a dispute thread against me here!
>10 votes indicated that I should refund...0 voted "No refund"...haha, what a world.. make me laugh/cry?

That's why initially I put "I can't convince myself to refund him"
Till many ppl here "hope" that we can solve this in peace...

Then I said in pg4, post#63

"sorry to "disappointing" many ppl here.
I can't give myself a reason to refund him. Not this time.....


Pls note that since started he is pointing finger to me like "you are wrong"!
As I said I am human too, he really make me angry.....

Unless he apologizes to me here and someone willing help me to test the proc still in good condition as the lappy I used to test this processor just been been sold last week. Then we (seller and buyer) may discuss further...."





Keep in mind that all the descriptions/infos in my sales thread is OK, till now still no one can point out which description is WRONG....

Well, ask yourself before you vote....which part I did wrong as a "seller", mind to point it out?

This post has been edited by ongbs: Sep 7 2008, 06:14 AM

the buyer is rude,like to boast a lot...
and all this happen is not because seller fault or wrong description but instead its because of buyer stupidity(sorry to say)..
the buyer too rush in making a decision and assumption(can see from his posting style) and like to accused people..
you should have google around or checking first BEFORE initiate the deal,info are everywhere for you to find out especially for some one who CLAIMED to be 15 years of experienced and an expert in this whole thing..


this whole mess up is happen because the buyer too clumsy and why should the seller take any responsibility for the buyer mistake??
this should be a BIG no refund!

This post has been edited by kaiser_falco: Sep 6 2008, 02:12 PM

Ok Seller, it's me again . If i were you, i stricky not refund it due the act of the buyer is really selfish i can say. Always put your leg on the other ppl's shoes, don't always want to protect your self too much, how 'bout you become a seller and you facing this kind of buyer? IF you want ppl respect you, you should respect ppl too! I can said this is clearly your fault coz you claim as yourself has 15 years exp. before. If you really has 15 years exp. how come you donno some processor has 2 type of socket even the processor was same? Just like the Pentium II & III , has "Slot 1" or "Socket 370" in same Mhz, same Spec.

Why you still don wan admit it it's your fault coz you see the "478pin" and assume it can totaly fit on your notebook at start? Now you blame the seller, useless i can say. Plus your fxxking attidude and sxxking word attack seller, if you have 15 years of IT knowledge now, i personaly suggest you should take another 15 years for studying MORAL. You now maybe donno how the seller feeling in this case , come come come , i give you another example .......

You : Hello, I think i have a mistake here regarding the processor you sell to me, i thought it same as my client notebook which also socket 478 but it was not. It's "S479" instant of "S478", can i have any solutions from you?

Seller: What the hell you talking now? It's your fault ! I cleary state at my post it's mfPGA 478! You blind kar? Which eye see i type Socket 478? You say you have 15 Years Exp you should expert than me!

You : Ya, i know i make a mistake , but i just know it now that the Socket 478 have few type, sorry to said your processor really cannot fit on my client notebook, i need to buy another compatable processor for it. Can i change to another processor from you or other best solutions from you?

Seller : Hell no! This is not my fault ! Item already sold is not refund! Thats all! This is your fault! I won't exchange with you and whatsover !

So..... did you know the feeling now? If i were you, i will choose a better way to settle this case, like you send back the processor to seller and take back 80% of the refund to recover seller's time and patrol money etc. I think seller is no way to reject as you already admit your fault at start . But , not now i can say .

This post has been edited by siemens6688: Sep 6 2008, 02:10 PM

I voted "no" as well. But of course, this kind of things is not black and white. If seller feels generous or what..then I think refund also not a big deal. Anyway, really ironic that Caspian accusing seller of being rude. He is so rude in the pm and if you check our his previous posts in the forum, he's not polite either.

well see vote n know all reader judge


reader eye is not blind


anyway ..i support seller ....because is he no check before buy and since HE HAVE 15 YEARS IT PROFESSIONAL knowledge .....seller also wont say too much about the product right???







like u want buy a cooler from a seller


You: Do you have xigmatek red scorpion(example)

Seller :Yes ~ this cooler is make by copper based ~~~~*not even finish all explain*

You: I HAVE 15 YEARS IT KNOWLEDGE AND INSTALL OVER HUNDRED OF COOLER



u think the seller will explain further?

You have legal recourse because that seems to be a false trade description.


This post has been edited by wodenus: Sep 6 2008, 05:02 PM

False trade description?
Well, if thats the case go ahead and sue Intel then.
Bro Ongbs took the description from the official Intel website.

TS, why not you just take the processor, and sell it back off on LYN Garage Sales.
No point making a fuss over this anymore.
The seller is not to be blamed as he had never stated it's a S478 and he did post a picture of the pin orientations.
If you had 15 years of experience, you would have recognised at first sight that it's a S479 and not an S478.

I'm supporting the stand that no refund should be made as the mistake is more on buyer's negligence.

Where is Caspian?

yeah...where is Caspian?lose liao then mia?

*dispute tag should awarded for him *

Well, since buyer still not turning up...nothing much I can do here...

I just got some spare times to read again this whole thread...
Just notice that some ppl blamed me as I didn't inform buyer this is S479....

Well, I never expect that he didn't check his notebook proc spec before buying this proc as the 1st question he asked me is: (refer to pm screenshot)

"Intel 1.86GHz Pentium M Centrino Processor still got?

http://forum.lowyat.net/index.php?showtopic=719569

i want to know is the picture in your link above the actual processor picture? i mean the processor pin's? pls reply asap."

Common sense, he saw the pin configuration of this processor in my thread photos that I snap from actual item.
The bottom pin photo is sharp and clear, I believe most people will assume he find the right match of proc that he is looking for...now just want to re-confirm does the photos I post is from actual item or web link...right?

Then I start to answer whatever questions he asked me, price nego etc....
Via pm I knew that he is a very experienced technician that installed >1000 notebook/proc.
I've answered all questions he asked and never think of compatibility issue at all.

Well, when he ask about warranty condition, as "habit" I just add in a condition :
make sure your lappy can support this proc as I won't refund if due to compatibility issue... (as a friendly "reminder" for buyer to re-confirm the spec)
He answer "yes, I understand".

I have no intention to hide anything that I knew about this proc.....
After I answered him, he still have 20 hours to find out whatever he is "in doubt" about this proc before he confirm to buy (he bank in next day 2pm).
Keep in mind that I am open to answer whatever questions that buyers ask!

That's all, so for those blaming I didn't mentione the "foreseen compatibility issue" matter, sorry, it is really beyond my knowledge.

This post has been edited by ongbs: Sep 7 2008, 12:46 AM


Attached thumbnail(s)


Attached image(s)

totally no refund to buyer like this. Refund only covered when the things you bought is broken or malfunction. The seller already said that refund will not covered with any compatibility issue. Imaging like this lah, if you bought somewhere outside if the shop already gives you the term or the warranty state that this and that was not covered by them, so why should they refund? We cannot refund the money simply like that outside, unless if you can change to another item.

anyway what the point that caspian told the seller that he was IT PROFESSIONAL that installed thousand of notebook for about 15 years? I still wondering what's the point between the sales and your profession? does we need to told people that sell something to us, that what is our job and how many times we handle the things well? Caspian, STOP TO SHOW OFF liao, because you're not the only one who being in the dept for so many times!!! Actually, you'll make other user laugh at you at the end because we are not blind and we already know how to judge who's wrong and right!

This post has been edited by kInOzAwA: Sep 7 2008, 12:48 AM

My actual concern about possibility that he will return is due to damage during shipping, that is why I really spent time to pack this processor nicely.
Base on my postage experience the only possibility to damage my packing is the parcel been stacked by a heavy object >15kg, if this really happen then the "damage outlook" of the parcel can easily be identified and he got the right not to accept the item.

most of ppl think "customer always right"...
that why they blamed u blindly without understand the whole story and understand ur thread's information...
in fact S479 have 478 pins, some more u posted the CPU picture, nothing can deny...
means buyer saw the picture is orange and agreed to purchase it...
but he ate the orange and the taste is no the one he want, he want apple and the apple's taste...

---

Added on September 7, 2008, 12:50 am
for seller buyer side, we can no to accept it if parcel packaging been open or damaged... just go to post office and get it on the spot and open in front of them... any damage can claim from post office... officers cant argue since we open parcel in front of them...

for buyer seller side, should draw a fragile logo / stick a fragile sticker on the box and inform the officers that ur parcel is fragile items, so they will take note on it...

This post has been edited by gkl83: Sep 7 2008, 12:58 AM

Well, whatever the outcome is, hope this buyer will learn from this experience and start "talk or write" to ppl nicely (if not politely).

Then many issue can be solved in more "peaceful" way.

---

Added on September 7, 2008, 12:55 ambro, your "buyer" and seller" terbalik liau

This post has been edited by ongbs: Sep 7 2008, 12:55 AM

fixed...

i'm actually speechless after reading all posts in this topic, but my heart keep telling me to voice out my opinion regarding this problem. First thing i want to say, TS u are the 1 at fault, whatever u want to say about ongbs being 'a bad seller', all the proof that bro ongbs posted it here already clearly showing that he was doing right thing regarding his deal with u. So i hope u can accept this, and apologize to ongbs about ur 'rude' pm's to him before (sori have to say this ). Only then i think u can further ur negotiation with him. And i hope bro ongbs still willing too after getting ur apologize.
About refunding for the proc, i have 1 suggestion to both of u:

1. TS have to send the proc back to ongbs first, in the same way and packaging condition like way he sent the proc to u before (TS, u have to believe him regarding this because i think u already can evaluate him by urself by reading several posts by other forumers defending and giving good feedback about him)
2. After receiving the item, ongbs will inspect the proc physically and if proven physically ok, bro ongbs will refund a partial of the RM160 first (how much will depends on negotiation between both of u, but IMO better not more than 1/2 of it to protect seller's side)
3. after that, seller (ongbs) will test the proc about it's function, and after proven ok, continue with refunding balance of the money
4. because ongbs is already well known in LYN trading, i dont think this will be a problem for u to get another buyer for this item, and if ur future buyers refer to this thread, i'm sure ur reputation still maintain (or might be increased), so again, no problem to sell this item

this is my humble opinion, up to both of u to accept it or not. But i'm really this matter can be solved in a peaceful manner with win-win situation for both parties. last friendly advice to TS, please do a self-reflecting ur attitude and way u talk to others (hope u can improve it ), only then u can find joining LYN (trade, forums) will be exciting for all of us (at least this is what i feel now about this forum ).

Thanks bro GTR for your suggestion
Well, I can't say much till buyer appear back here.

But there is a difficulty in testing this proc now as the compatible laptop mobo been sold by my friend to a walk in customer, as I mentioned in previous page.
If really want to test the proc, it need to be sent to a 3rd person that have suitable mobo

hehe, another "well known", previously I will say "I am a small fly here, just got some happy seller/buyer friends in LYN...."
Now seem hard to deny that I've been free upgraded to "well known" grade, due to this "ongbs=bad seller" thread!
This thread appeared in top 10 in Dispute Corner for a few days liau

If continue like this I may consider to change my "ngam-ngam" 4 yrs old nick huh?

This post has been edited by ongbs: Sep 7 2008, 05:22 AM