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> Complain against on " ongbs " seller, Seller refuse to refund. Bad seller !

ongbs
post Sep 9 2008, 12:25 AM

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QUOTE(LeVis_Jeans @ Sep 8 2008, 11:47 PM)
Haiz.. i read until page 4-5 only.. lazy to read it anymore.
I just interest what the TS will reply drool.gif But where is him now?

If me, i will refund to him also is he apologize to me.. Coz i also face some buyer buy wrong iPod casing from me even i wrote all the information on post (normally buyer won read it, they just read the title), i refund and do promotion to sell out the stock. (i no keep stock, stock direct from distributor. No choise, need to do promotion faster get back the money to pay distributor)

Dear ongbs : You are no wrong. But try do win win solution on this case. Good luck to you..

Dear Caspian : Dun be shy. we will forgive and seller mention will refund you is you apologize to him. But where are u now ? u read this threat without login? seen u very emphasize this case from start...
TS, for you information :
Poslaju Pickup Time
If you go normal small branch Pos office, they cut off time is 3pm. But is you go the local poslaju HQ, they cut off time will extend.
If not believe, you can go KL Pos office HQ, they cut off time is 8PM.
(i only use poslaju a few month only, but i know that )  whistling.gif
**I currently not at KL, sorry i can't make any deal with my customer.
*
Well, ipod casing is much easier to get exchange coz from outlook we can tell if the casing still ok or torn.
Proc is a bit hard coz need further test.
Since buyer is in IT line/ hardware shop, I believe he still able to sell that proc with higher price than sell it back in LYN.
LeVis_Jeans
post Sep 9 2008, 12:45 AM

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QUOTE(ongbs @ Sep 9 2008, 12:25 AM)
Well, ipod casing is much easier to get exchange coz from outlook we can tell if the casing still ok or torn.
Proc is a bit hard coz need further test.
Since buyer is in IT line/ hardware shop, I believe he still able to sell that proc with higher price than sell it back in LYN.
*
Ya.. Proc more hard to test. But still other solution to solve this case la..
We only can wait TS reply only. (I so excited to see what he will reply) laugh.gif

Caspian~ where are you~~~??

This post has been edited by LeVis_Jeans: Sep 9 2008, 12:45 AM
K.I.T.T
post Sep 9 2008, 12:55 AM

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QUOTE(ongbs @ Sep 8 2008, 10:54 PM)
well, even with "good sales are not refundable", some shop still allow you to exchange if you explain to them nicely (after tested the goods still in working order).
*
saya baca dari awal hingga habis.dan saya putuskan ini ialah salah pembeli.keranan tak buat `homework` sebelum membeli..dan saya dari tadi saya berfikir kenapa TS nak processor sahaja? apakah processor motherboard yang asal telah terbakar? atau nak upgrade processor? untuk laju....

saya pun kerja teknikal jugak.dan ada kedai sendiri.sebelum saya jual apa-apa memang saya akan soal siasat pembeli dan saya akan pastikan pembeli tahu apa yang dibeli......kalau pembeli jenis dummy tak tahu apa-apa2 saya tak mahu jual......kalau jual juga mungkin pembeli akan rosakkan barang yang saya jual (dan datang nak waranti?)

saya biasa dengar orang upgrade motherboard+ram+kadangkala hard disk untuk speed up komputer atau laptop yang digunakan.....amat jarang sekali orang membeli processor sahaja tanpa membeli barang lain berkaitan seperti motherboard......komponen laptop very limited and ada restriction pada semua hardware2 yang ada.......

kalau saya jadi ongbs saya TAK AKAN REFUND!!! kalau tak refund TS nak buat apa? report polis? beli barang 2nd hand rm 160 pun nak kecoh ke? nak bawak ke TPPT (tribunal pengguna?) memang ongbs akan hilang satu pelanggan...tapi tengok la betul-betul pelanggan yang hilang tu regular atau new? lepas tu orang yang jenis ni senang nak deal ke atau jenis kelamkabut? ....kalau jenis pelanggan baru dan jenis nak bayar 2 kali atas alasan tiada duit abaikan je la..

kita bisnes bukan nak untung sangat dan bukan nak sengaja bikin rugi.......

saya masih tertanya-tanya kenapa TS hanya membeli processor sahaja? nak replaced kah? atau nak upgrade? processor ada chipset dan ada soket yang kena diambil kira.kerana ketiga-tiga ini memang keluar serentak.......komponen komputer bersikap berubah-ubah..

saya tak kenal siapa bro ongbs tapi saya seorang penjual dan dalam masa sama saya handle teknikal..saya memang agak sensitif pasal refund dan duit. sweat.gif barang tak rosak tak ada masalah tapi nak balik duit.....kalau ada 10 orang begini dalam bisnes macam mana bisnes nak berkembang? doh.gif


semua orang tahu processor itu part macam mana....rosak amat jarang/beli baru amat mahal/mencari 2nd hand amat susah/bila nak upgrade kena tengok part-part lain sama ada ngam atau tidak/dan jika ada stok pun kena jual cepat-cepat kerana processor tak boleh simpan dan bersifat selalu jatuh harga. whistling.gif

kepada ongbs jangan refund.jika refund U akan rugi kerana kes ni ialah processor. possible untuk jual balik 50-50.lagipun processor itu model lama.siapa mau beli? dan siapa mau ganti balik rm 160? .
ongbs
post Sep 9 2008, 03:14 AM

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QUOTE(K.I.T.T @ Sep 9 2008, 12:55 AM)
saya baca dari awal hingga habis.dan saya putuskan ini ialah salah pembeli.keranan tak buat `homework` sebelum membeli..dan saya dari tadi saya berfikir kenapa TS nak processor sahaja? apakah processor motherboard yang asal telah terbakar? atau nak upgrade processor? untuk laju.........


*
Thanks bro K.I.T.T,

Wow, dah lama saya tak guna bahasa secara bertulis, harap apa yang saya tulis ini anda faham smile.gif


"saya pun kerja teknikal jugak.dan ada kedai sendiri.sebelum saya jual apa-apa memang saya akan soal siasat pembeli"
=>kalau saya jual untuk pengguna biasa memang akan saya tanya tujuannya, tapi pembeli ini dah 15 tahun dalam bidang teknikal, memang pengalamannya lebih "kukuh" dari saya, dari mula hingga pembeli membuat keputusan saya tak pernah meragui pembeli dari segi teknikal.

"memang ongbs akan hilang satu pelanggan...tapi tengok la betul-betul pelanggan yang hilang tu regular atau new? lepas tu orang yang jenis ni senang nak deal ke atau jenis kelamkabut?"
==> Tujuan saya dalam LYN bukan untuk mencari keuntungan, saya bukan berniaga di LYN juga...
yang penting ialah LYN memang tempat saya belajar dan bertukar pendapat dengan member-member lain...
Dah kena ramai member dalam masa beberapa tahun ni, ada yang selalu berhubung melalui telefon selain email dan MSN.
Pasal customers, well, i should say no matter how good a seller/businessman is, still got ppl complaint about their service/company. Impossible to find a company that all customers give them 100% right? Include those giant company like Microsoft, Intel, Benz etc.


Jadi kalau ada pilihan, saya akan abaikan customer yang "mungkin" menimbulkan masalah dari segi sikap (susah nak "communicate"), dan juga customers yang "fussy", kan barang terpakai? Ada yang bayar 30% - 50% harga tapi nak benda tu macam baru....99% baru, kalau tidak lepas beli memang dia complaint banyak tongue.gif


"kepada ongbs jangan refund.jika refund U akan rugi kerana kes ni ialah processor. "
==> Pasal kerugian, ini bukan masalah yang saya cuba elakan, walaupun miskin, tapi proc ini RM160, bukan RM1600.
Dah banyak "old stuffs" rugi lagi teruk tapi masih kat tempat saya (belum jual lagi tongue.gif), lebih atau kurang satu proc pun tak banyak beza doh.gif laugh.gif

Kalau kita sendiri silap beli barang kat kedai, nak minta tukar tunjuklah sopan sikit, tak akan pergi bising-bising, betul tak?


This post has been edited by ongbs: Sep 9 2008, 06:39 AM
K.I.T.T
post Sep 9 2008, 03:43 AM

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QUOTE(ongbs @ Sep 9 2008, 03:14 AM)
Thanks bro K.I.T.T,
Kalau kita sendiri silap beli barang kat kedai, nak minta tukar tunjuklah sopan sikit, tak akan pergi bising-bising, betul tak?

*
itu la. walaupun bukan saya punya hal tapi bila dah baca dari atas sampai habis saya rasa `panas`.pasal ini kira salah sendiri. kita jual saja.mau beli atau tidak terpulang.kita tak paksa......pun ramai seller lain dalaim ini forum.
herojack41
post Sep 9 2008, 09:36 AM

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QUOTE(LeVis_Jeans @ Sep 8 2008, 11:47 PM)
Haiz.. i read until page 4-5 only.. lazy to read it anymore.
I just interest what the TS will reply drool.gif But where is him now?

If me, i will refund to him also is he apologize to me.. Coz i also face some buyer buy wrong iPod casing from me even i wrote all the information on post (normally buyer won read it, they just read the title), i refund and do promotion to sell out the stock. (i no keep stock, stock direct from distributor. No choise, need to do promotion faster get back the money to pay distributor)

Dear ongbs : You are no wrong. But try do win win solution on this case. Good luck to you..

Dear Caspian : Dun be shy. we will forgive and seller mention will refund you is you apologize to him. But where are u now ? u read this threat without login? seen u very emphasize this case from start...
TS, for you information :
Poslaju Pickup Time
If you go normal small branch Pos office, they cut off time is 3pm. But is you go the local poslaju HQ, they cut off time will extend.
If not believe, you can go KL Pos office HQ, they cut off time is 8PM.
(i only use poslaju a few month only, but i know that )  whistling.gif
**I currently not at KL, sorry i can't make any deal with my customer.
*
he is 15 years old computer EXPERTS shocking.gif
Apis_LuaLua
post Sep 9 2008, 11:15 AM

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Bro Ongbs.. i am one of ur old customer but not regular one bro.. i boughtan ACER laptop Celeron M like new condition (now sold oledi.. haha)

We meet at i dont know it is ur cybercafe or fren one etc.. but we meet at cc there behind Plaza OUG. Sometime in 2004-2005 la i guess.. hehe

Not saying that i know u and have deal with u before make me at ur side.. but i am pretty like u when it becomes to buyer/seller attitude.. this rude buyer clearly annoying me.. just read his PM to u is enuf to said how bad he is.

Now i wonder something.. u still in kl or at ipoh now?? hehe


p/s : NO WONDER VOTES RESULT AGAINST TS... rolleyes.gif
sonicscourge
post Sep 9 2008, 03:21 PM

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QUOTE(ongbs @ Sep 9 2008, 03:17 PM)
Maybe he still visiting this thread without logging in.
OK, I will not do further posting in this thread till TS turn up here smile.gif
*
So what he turn up? People giving all kinds of suggestions and he has no response, IMHO he's afraid of getting all the bashings for he started the bashings first....

If really he feels he is on the right, he should have at least gave a little bit of some response....zzzz
nokia2003
post Sep 9 2008, 03:47 PM

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QUOTE(ongbs @ Sep 9 2008, 03:17 PM)
Maybe he still visiting this thread without logging in.
OK, I will not do further posting in this thread till TS turn up here smile.gif
*
or as "invisible"
abubin
post Sep 9 2008, 04:48 PM

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so, let me get this straight.

Seller selling A. Buyer looking for Ab. Buyer thought seller is selling Ab and bought it then found out it's A only. Then he blame seller for selling him wrong item.

Am I right?
SeaMonster
post Sep 9 2008, 05:23 PM

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The Main Point Is The " Item Information Is That Acculate "

If Yes, Then NoT Valid Dispute.

If No, Then Dispute Valid
goldfries
post Sep 9 2008, 05:35 PM

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don't go off topic please.

the cleaner the thread, the easier to understand.

if any question to ongbs that are not related or helpful to the thread, then PM him.
wookp
post Sep 9 2008, 06:26 PM

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Aiyo, I voted for the seller to refund ler...But after I read the thread, the buyer not only at fault but also rude. It's like buyer goes to a shop in Low Yatt, buys a A processor and goes back to find it's lappie or desktop to only fit B processor; then goes flaming the shop for selling wrong processor to him. Even in real life situations, I think the shop won't refund unless the processor is not working.
Now, how do i retract my vote? Sorry ONGBS!
LeVis_Jeans
post Sep 12 2008, 04:50 PM

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No news, no sound, no picture.. no TS. sad.gif
ongbs
post Sep 12 2008, 05:51 PM

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QUOTE(LeVis_Jeans @ Sep 12 2008, 04:50 PM)
No news, no sound, no picture.. no TS. sad.gif
*
Yes, it had been a week since TS MIA, I will contact mod for further advice on this issue by tomorrow.

Thanks.
bryanyeo87
post Sep 12 2008, 06:42 PM

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Buyer's problem. The sales thread fully listed every all the info needed and sufficient references given (intel sSpec, datasheet, etc.)

Guess hes too n00b to comprehend whats stated on intel sSpec at intel website, and the information provided before purchasing.




@TS
To put it simply in a real world scenario at a shop, You go into the shop, asked to purchase item A, the shop keeper gives you the specs and official references from the manufacturer. But you tell the shop keeper you are pro at it, (install, assemble, whatever)

So the shop keeper would give probably say "oh ok, price is rmxxx", You pay for the item and leave, and find out that it cannot fit the motherboard you wanted. So you bring it back to the shop and hammer the shop keeper by saying he's irresponsible and a bad seller.

Is it logical?





@ ongbs,
Its up to you to offer a refund or not. or a restocking fee if you do decide to take the item back. Thats what all shops do
ongbs
post Sep 12 2008, 06:59 PM

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QUOTE(bryanyeo87 @ Sep 12 2008, 06:42 PM)
Buyer's problem. The sales thread fully listed every all the info needed and sufficient references given (intel sSpec, datasheet, etc.)

Guess hes too n00b to comprehend whats stated on intel sSpec at intel website, and the information provided before purchasing.
@TS
To put it simply in a real world scenario at a shop, You go into the shop, asked to purchase item A, the shop keeper gives you the specs and official references from the manufacturer. But you tell the shop keeper you are pro at it, (install, assemble, whatever)

So the shop keeper would give probably say "oh ok, price is rmxxx", You pay for the item and leave, and find out that it cannot fit the motherboard you wanted. So you bring it back to the shop and hammer the shop keeper by saying he's irresponsible and a bad seller.

Is it logical?
@ ongbs,
Its up to you to offer a refund or not. or a restocking fee if you do decide to take the item back. Thats what all shops do
*
hehe thx bro, nothing much i can do now as TS MIA liau....
fantasy1989
post Sep 12 2008, 07:57 PM

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QUOTE(ongbs @ Sep 12 2008, 06:59 PM)
hehe thx bro, nothing much i can do now as TS MIA liau....
*
TS really lose in space == shakehead.gif shakehead.gif shakehead.gif TS where r u?
Apis_LuaLua
post Sep 13 2008, 02:51 AM

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TS is not around since the day he open the thread liao.. he must been shock like hell if he read this topic.. heh
SUSCaspian
post Oct 21 2008, 12:15 PM

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QUOTE(Apis_LuaLua @ Sep 13 2008, 02:51 AM)
TS is not around since the day he open the thread liao.. he must been shock like hell if he read this topic.. heh
*
I was quite busy for the month no time to go cybercafe to online. Shock but not because of other post, I am shock because of this self-claimed to be a good seller cheated on me.

Sorry for the late reply Ok, let's go back to this case. I must say this seller is a cheater, why? I found out the processor is actually a faulty unit after testing it on a working 479 MPGA socket Pentium M 2GHz centrino notebook, it just wont run, cannot boot. Now I know why this seller refuse to refund from the start, he is desperate.

Yes, many said he is a good sller but any good seller also can change his behaviour anytime and be bad do know this, this case is a good example.

This "ongbs" is a very bad person and he is a joybidder who bid and never paid in lelong.com.my people like him always comes out with excuses. Everyone in lelong.com.my knows him pretty well as a joybidder even the administrator blacklisted him there. Support him as you would but I already fed-up with this cheater.

Go ahead take my Rm160 it's not a very big deal, just consider it a donations from me for your grave "ongbs". I just want to let every reader to know how you doing business here. dry.gif

* Please do take note this is not a socket compatibility issue anymore, seller sold to me a faulty processor unit and behave like he is a good man with excuses to runaway from refunding.

This post has been edited by Caspian: Oct 21 2008, 12:18 PM

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