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> Complain against on " ongbs " seller, Seller refuse to refund. Bad seller !

phreak_id
post Sep 5 2008, 09:44 PM

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365 posts

Joined: Jan 2003
From: Bandar Sri Permaisuri, Cheras, KL




It's my 2 cent. Sorry if i use non-suitable wording since my english is not so good..


TO BUYER :
1) u made a mistake when u didn't survey properly what item u want to buy. IMHO only desperate buyer will buy a thing without thinking twice.. and ur quote "i m a experience it technician for 15yrs now repairing & installing thousand of notebooks & processor b4 not some newbie la" clearly turn into your fault since u talk so big describing yourself but did a mistake doesnt check the info clearly.. And since Seller admit that he's not a pro in Notebook thingy, u should aware the possibility misleading information of the item.
2) if i'm a buyer, i will clarify the item i wanna buy clearly especially when seller stated that he won't responsible with compability issue.. it's risky..
3) u know u want a refund, why dont use a good manner when asking for it.

TO SELLER :
1) U should responsible too since u know this kind of problem will arise especially when u are not clear with what u want to sell(u know what u want to sell, but u didn't realise u may point a wrong information to the buyer). Just dont be cocky and refund him but, to make it fair, BUYER should bear the cost of postage. I don't see u lose anything here coz u still can sell it to other people.. (at least u have somebody to put i ur blacklist name for ur next sales tongue.gif )


about the possibility of the item not working after Seller refund, i really can't think of anything. U guys discuss it properly..
phreak_id
post Sep 6 2008, 11:02 AM

Casual
***
Senior Member
365 posts

Joined: Jan 2003
From: Bandar Sri Permaisuri, Cheras, KL




QUOTE(herojack41 @ Sep 6 2008, 09:29 AM)
er...dude...goods sold are not refundable,unless it is not working/faulty.da buyer said he is 15 years PRO notebook expert...so it wont be a prob for him...mana tau dia  shocking.gif .......

also his attitude,straight bank in...then straight post?he thing da seller is god  doh.gif .

seller has his rights to not refund you,its because you din survery properly. and also rude
*
i never sided to the buyer and i clearly stated previously that its the Buyer fault. Still it's up to the seller wether to refund or not. If he dont't want, i don't see any reason to blame seller, but what i want to point is, if he kindly enough to refund, it's better and good for everyone.. ok, if i'm the seller, if i'm in that position what will i do?

1) send back the item to me
2) let me check wther the item still work or not
3) i will refund him (minus) postage that i have to bear earlier (minus) any necessary cost that i have bear before (fuel.. etc)..

or

1) maybe refund half of the amount

or

1) just let it be. no refund. If i'm kind enough, i'll help the buyer to sell the thing by advertise it here. if not, it's up to him and i don't care.

.. But still it's up to the seller. at the moment, as he said, he has no reason to refund it. so, i think, to the buyer, u deserve it after what u did.. why don't u try to sell it here? doh.gif

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