If you are still looking for the lowest fare of RM579, try to search all the date from March to October 2009. KUL-STN and STN-KUL both way.

Random check won't work now.

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Added on December 3, 2008, 10:08 pmThe pilot are in his emergency, if he leave the cockpit there will be only 1 pilot left incharge the whole flight. It is not encourage that 1 pilot to take charge the whole plane.

So the priority is given to the pilot than passenger.


This post has been edited by phonar: Dec 3 2008, 10:08 PM

the cabin crews and the pilots should have done whatever their personal business before flying, unless the long distance flights.

It's up to you to believe. I've stated what it's supposed to be.

Hey! Long time no see.

just came back from the states ^^

can i get refund if i cancel my flight that schedule on next week?
anyone here know?

I don't think you can get a full refund. The most is the tax fee that you paid.

Yesterday was one of my worse Nightmare flight!

I was supposed to meet my fiancee at Malaysia.
So i took AirAsia flight (2 flights transit)

The 1st flight is supposed to depart at 12.20pm and reach at 3.30pm
(From Jakarta to Kuala Lumpur)

The 2nd flight is supposed to depart at 6.30pm and reach at 8.30pm
(From Kuala Lumpur to Sibu)
(I'm supposed to meet my fiancee and her family here and we can then fly to Sibu together)

So anyways, I have one luggage which I check in and 2 other luggage which I carry.
The 1st flight was delayed for 2.30 hrs! Making the flight leaving at 2.50pm and we reach Kuala Lumpur by 5.50pm And according to the travel documents I printed, the counter closed 45 minutes before the flight took off!

That's like what? 40 minutes before I can check in?
There's definitely NOT ENOUGH TIME!
By the time I got my luggage and ready to check in everything, it's already 6.30pm!
So I complained to the AirAsia manager and say that it's their fault that the 1st flight was delayed and that 'NORMALLY', they would at least put you on the next flight or something.

But you know what their reply was?
They say 'We have advice you that if you are transitting, you should arrive 3 or more hours before the next flight! If the flight is delayed less then 3 hours, we are not responsible and will not do anything as it is our policy that states so!'

You tell me! How can you NOT be angry!
(I wasn't the only one effected by the way, there was like a whole RIOT there)
(There's this dude who's connecting flight to Denmark, even they said that they're not responsible)
(There's also this girl who's got connecting flight to <somewhere> and she cried making a scene there)

But COINCIDENTALLY, my fiancee (who is already on-board) told me that her flight is ALSO delayed! The flight hasn't took off yet! So i told them, look! Why not just shove me in as well? Like, the flight hasn't taken off yet! Then they said OK, they can do that but then I have 1 package to be checked in and they say that I would have to leave my package here if I want to take this flight!

WTF!!!!!!
So I argued again with them! (I mean heck, what's so difficult by just putting in an extra slot there when they plane is already delayed to begin with?) So after like 30 mins of heated argument, a government official (who happened to take the same flight) helped me with everything and they said ok! (My fiancee's family knows him so they asked for his help, very nice guy)

But they still wouldn't let me check in the baggage.
So finally when the pilot says that he doesn't want to wait, they have no choice but to rush me into the plane. As for my baggage, well they just slot it into the cargo! The flight then leaves by 7.30pm and reach the destination around 9.30pm..... and I didn't receive my checked-in baggage at all!

They bloody lost it!
So I reported to the AirAsia in Sibu and they told me that they cant trace it because there is no record of me ever checking in anything! Why? Because it was an UNOFFICIAL check in! So I told them that I purchased insurance from AirAsia along with it and if I can claim it?

They say that I would have to call the insurance company myself as it is from 3rd party. Heck it is UNDER THEM! What 3rd party shit! YOU CALL! But again, heated argument which ends with no one winning! Sigh!

Lastly I would like to say that,
I think the reason why people don't complain is because it's cheap!
But seriously, I don't think it's right the way they treat people!
I haven't really read the terms and condition yet but I've gotta see this message about 'If your flight is delayed less then 3 hours, they will not be responsible' (It's like they deliberately make this rule just so that they don't have to be responsible for anything and people still buy them because compared to other airlines, it's cheap)

PS: Where do you go to launch a complain anyways?

did you saw them put the baggage into that flight?
if they didnt stop you, you can take it as hand lugguage

are u the 1st time travel or travel with airasia?

shit...
thx god u din kill any person...
wat a pity day

fuh...very bad experienceu got bro...its true that most of us didnt bother to complaint as its cheap..

may b u can check this out >

http://www.topix.com/forum/world/philippin...U6D60JNTC7UIV6V

That's the thing! THey don't allow me to take it as hand luggage!
I mean heck, if you don't want to be responsible and are going to lose it in the end,
just let me take it already! It's like they deliberately did it to 'STEAL' my package!

And no, this isn't my first flight with AirAsia!
However, this is my first flight with AirAsia that involves the incident of delay which
cause me to unable to make my 2nd trip with the same AirAsia in which they don't even
care or willing to take responsibility at all!

My first flight with AirAsia was delayed by 8 hours and that made my parents wait
in Johor Airport for a total of 9 hours including the time that I used to check out! Even
after that they didn't like compensate for the service (We still need to pay for the
crappy-ass pop-mie)

If they want to put me on the next flight, then that's ok!
But in this case, they say that its totally NOT THEIR FAULT!
This is FRAUD! You make people pay and then you're not willing to take responsibility because
your flight is delayed less then 3 hours?????

You don't think that checking out requires more then 30 mins?
Then why create a stupid rule in the first place?
It's ridiculous!

1st time travel or not... AirAsia is basically bending and breaking every rules there is.

we as consumer, when we bought a ticket the company is binded to a sales contract that they MUST depart on time. delaying 2.5hours is becoming soo common they should be sued... at least get their license provoked as they are not providing satisfactory services. they should have their performance review and compared with the number of flights delayed or delibrately delayed... why? Airasia rule of thumb.. if their flight is not 80% filled, they won't fly because they can never cover their cost... it that our fault?

yes i agreed.just ignored them n bring it with u because i see alot of people also bring 2 luggage on board.

Well, in my line of business, I always try to be 'diplomatic'
But this......... this is piracy!
1st - they don't want to compensate
2nd - they don't want to take responsibility
3rd - they don't care even if you die in KL just because you have no one there and no internet
to purchase the next flight back to your hometown

It's a very bad experience!
I have never been treated like a garbage!
My fault, they don't care, I understand
Their fault, they don't care, I don't!
(The only way I can see it is that they enjoy forking out 300+MYR out of you just so that they can get
free money out of doing nothing!)

cool down........

I think that they have stated that they will not hold any responsibility if you wish to have 'transit' in between their flights. Blame yourself for this part.

As for the luggage and insurance, this is the only part that you can argue with them.

airasia more worst from what do you think

This is what i want to know!
If it's illegal, then there should be a way to sue them!

I know its cheap but then I think about it again!
Compared to the total cost which i've lost up till now by taking their cheap-ass flight,
it's far cheaper to take MAS instead!

moral of the stories: cheap stuff not always good one ..