I have Auto Debit to Manulife with BigPay. June auto debit going through smoothly.

However, July auto debit didn't go through and reason same as yours. I had contacted Jonathan from BigPay to help. Their side check and reply me just now that is due to when Manulife submit the claim and accidentally mention it is "Visa Card", not MasterCard.

Before this, I had asked Manulife to check and they replied me that the rejected code they get as below:-

Reason code of credit card declined is:
1 - Do not honour/Declined by issuing bank
(Due to Exceeds withdrawal amount limit)


NOTE: I had never withdraw cash from BigPay before.

So I'm asking BigPay to send me the reason they stated and I will forward their email to Manulife and see what happened next.

I have another Auto Debit with GE due on 21 July. Last 2 months auto debit no issue. Let's see any difficulties for this month. Hopefully no.

This post has been edited by celaw: Jul 16 2018, 02:24 PM

similar case few days earlier.

i wonder if Allianz changed their auto-debit mechanism (maybe unlikely) or BigPay did something (e.g. enforced 3D) for ALL payment type? usually for recurring charges or autodebit, they only need 2D payment mode.

I visited Allianz last Friday, i checked with the officer and they mentioned company will charge again after one week and then see whether the transaction will go through or not. Previous months, autodebit is ok for Allianz and Prudential.

At the same day, I used Bigpay for general insurance payment at Allianz office with PIN, success.

success use BP to pay my house MBSA assessment bill, through MBSA web portal

Not true. Startup companies likely just burn money first in order to gain market share. Once the volume is there, they'll think of how to monetize

just now top up few times continuously for PB cash back campaign and got call from BP to verify if it is genuine

you need to do it very early morning where they still sleepy and not that alert

Same case for my Takaful insurnace.. I fill up the authorization form for them to charge to my BigPay.. but, the staff reply n said they unable charge through, with error msg : CARD DO NOT HONOUR

I suspect BigPay no longer accept autodebit txn without PIN or card present to swipe..

u top up same amount such as 60,60,60,60,60,60?

Using BigPay on Lazada. Sometimes it will work but sometimes it wouldn't. Don't have such problem with any other credit cards.

You might experience problem with Top Up from other credit card while overseas. For some unknown reason, the SMS verification code never got through for me.

So for overseas use, you might have to top up sufficiently prior to departure.

Seems like most of people encounter this issued. Then I guess it's BigPay system issued already, unable to autodebit payment.
I have followed up with Allianz, they say will perform again today. So the result will be know the next day after been deductions or not..
So just let's see the next day how lah.

By the way, I hope don't cancel the autodebit txn without PIN. If really do so, this Bigpay card 50% almost dead already.
Only to purchase AA, the rest seems like nothing benefit at all except you gain the Big Point..

AFAIK, it's the best card for oversea spending because of the exchange rate it gives.

The problem is the exchange rate need to refer which rate? From bank exchange rate?
For example, I purchase the products from SG dollar $10. If I use this Bigpay card, then convert to RM Ringgit Malaysia is how much?

Not too sure abt the max withdrawal. I think it shoukd be the same equivalent of RM3k

Need cash for other purposes as well. I landed in SG with 0 cash.

XE.com

I think it's either 5K or 10K.

yes
isn't that what everyone's doing?

to change to such as 60.1, 60.2 etc......easy for you to manage especially if the TAC is delay.

u have to think the MDR fee as well cos they only allow credit card top up i think.

should be about RM 200m * 1.5% = 3m cc charges they need to pay.