1) There is no restriction on the number of reload attempts on BigPay card, with other credit cards, right?

If I remember correctly, we were allowed to reload BigPrepaid MasterCard (the previous product by Tpaay Asia), once with credit card.

2) Can we login to https://www.bigpayme.com/ or other BigPay websites using a computer, to view the transaction history of the card and download the PDF card statement? I am not sure, and it seems that we have to use our handphone, to check the transactions.

I am sorry for the lack of knowledge about this prepaid card, even though I have read the first post of this thread. 

Thank you for your information.

There is no specific lines in their TNC stated the withdraw limit. I did paid for the withdrawal service fee which is RM6. I'm just using the facility provided by BigPay.

I don't think 60k is a lot, because I did a single BT already 40k. The reason why I don't withdraw directly from Cc because CC charge 1 to 2 % service charge while BigPay charge RM6.

I use my CC to reload BigPay.
My credit card statement can proof that.

I withdraw cash from ATM then cash deposit back to saving.
My saving statement can proof that .

Money laundering? Ya I hope they will escalate to BNM and it will be a interesting case because this is not how money laundering works.

Yes they did call me before the suspension. And I provided my full credit card statement (multiple cc) and my saving account to them.

Yet they proceed the suspension without any detail given.

Luckily my suspended money in BigPay is not alot else I will escalate to BNM.

I know there is nothing I can do as a customer.
Just want to let you guys know this, so you won't kena the same thing.

Good luck and have fun

There is no specific lines in their TNC stated the withdraw limit. I did paid for the withdrawal service fee which is RM6. I'm just using the facility provided by BigPay.

I don't think 60k is a lot, because I did a single BT already 40k. The reason why I don't withdraw directly from Cc because CC charge 1 to 2 % service charge while BigPay charge RM6.

I use my CC to reload BigPay.
My credit card statement can proof that.

I withdraw cash from ATM then cash deposit back to saving.
My saving statement can proof that .

Money laundering? Ya I hope they will escalate to BNM and it will be a interesting case because this is not how money laundering works.

Yes they did call me before the suspension. And I provided my full credit card statement (multiple cc) and my saving account to them.

Yet they proceed the suspension without any detail given.

Luckily my suspended money in BigPay is not alot else I will escalate to BNM.

I know there is nothing I can do as a customer.
Just want to let you guys know this, so you won't kena the same thing.

Make a police report if I were you, you have co-operate and provided details of the transaction proving this isn't money laundering and still yet proceed in suspension.  I just feel they are not sincere in providing such facilities.

Make a police report if I were you, you have co-operate and provided details of the transaction proving this isn't money laundering and still yet proceed in suspension.  I just feel they are not sincere in providing such facilities.

Boss, I think you should claim back the fund balance in the suspended bigpay. Bigpay has rights to suspense if it considers those transaction of suspicious but customer should has rights on the fund balance after the suspicious has been clarified. But i think Bigpay has rights on whether to revoke the suspension or accept your reapplication of bigpay.

I support this but bear in mind, once this gets into public, banks will review all loopholes in BT that you guys have been exploiting here and in the BT thread.
Moving on, BT application will be back to strict terms whereby cardholder needs to provide latest CC statement showing at the figure that you wished to transfer from in the statement balance.

Just share with you guys , don't over load your OCBC 1% cash back .

If you churn too much, OCBC management will not give you they 0.9% cash back. As for the definition of too much, I will let you guys figure out yourself.

Because I kena and I know hehehe

There is no specific lines in their TNC stated the withdraw limit. I did paid for the withdrawal service fee which is RM6. I'm just using the facility provided by BigPay.

I don't think 60k is a lot, because I did a single BT already 40k. The reason why I don't withdraw directly from Cc because CC charge 1 to 2 % service charge while BigPay charge RM6.

I use my CC to reload BigPay.
My credit card statement can proof that.

I withdraw cash from ATM then cash deposit back to saving.
My saving statement can proof that .

Money laundering? Ya I hope they will escalate to BNM and it will be a interesting case because this is not how money laundering works.

Yes they did call me before the suspension. And I provided my full credit card statement (multiple cc) and my saving account to them.

Yet they proceed the suspension without any detail given.

Luckily my suspended money in BigPay is not alot else I will escalate to BNM.

I know there is nothing I can do as a customer.
Just want to let you guys know this, so you won't kena the same thing.

Boss, I think you should claim back the fund balance in the suspended bigpay. Bigpay has rights to suspense if it considers those transaction of suspicious but customer should has rights on the fund balance after the suspicious has been clarified. But i think Bigpay has rights on whether to revoke the suspension or accept your reapplication of bigpay.

Well in my points of view, this is a waste of time because they are the service provider and we can't do anything, because of that general clause stated in TNC which they can happily cancel our card anytime, without any reason given.

Even they started to charge reload fee using credit card , which wipe out 50% users which using this card to maximize the cc rebate, we also cannot do anything.

We as a consumer are at the less favor side, since we need to agree anything they spelled out in the TNC.
Unless one whole bunch of users make noise together, then maybe, got chance to highlight this to BNM to review BigPay if there is any unfair term or misconduct.

I don't afraid of anything, because I deposit using my own money via cc under my name, withdraw and pay back my own cc. Money laundering?

My card has been suspended.

Reason given is my activities are suspicious (I withdraw the unused amount that I top up in order to maximize cc cash back and BT purposes).
Total withdraw amount so far is less than 60k in 2 months time.

Explained the same to their RISK MANAGEMENT officer.

No use.

The officer said my activities trigger the alert, and she did not mention what is the withdrawal threshold. And she said I have to proof that I am not doing money laundering.

So guys, good luck and make sure you don't churn so much and kena like me .

Money laundering my ashes.

Businesses have obligations to submit customer list (when requested) to Bank Negara, IRB (for tax audit or investigation) and customs (GST). Be careful if you are the top few % active users especially with large transaction amount or activities.

Just make sure you pay income tax for your income

this thread quite fast lately. i can foreseen those charges that waived at the moment will start to kick in la

When you do the top up and cash withdrawals too frequent and you gain from the transactions continuously, it will become a taxable income.

60k. Whatever their threshold sure over la. Withdraw la 1.5k a month, 3k a month..... such high amount not surprising you'd be suspended.

There is no specific lines in their TNC stated the withdraw limit. I did paid for the withdrawal service fee which is RM6. I'm just using the facility provided by BigPay.

I don't think 60k is a lot, because I did a single BT already 40k. The reason why I don't withdraw directly from Cc because CC charge 1 to 2 % service charge while BigPay charge RM6.

I use my CC to reload BigPay.
My credit card statement can proof that.

I withdraw cash from ATM then cash deposit back to saving.
My saving statement can proof that .

Money laundering? Ya I hope they will escalate to BNM and it will be a interesting case because this is not how money laundering works.

Yes they did call me before the suspension. And I provided my full credit card statement (multiple cc) and my saving account to them.

Yet they proceed the suspension without any detail given.

Luckily my suspended money in BigPay is not alot else I will escalate to BNM.

I know there is nothing I can do as a customer.
Just want to let you guys know this, so you won't kena the same thing.