Man like this also want to scam me i just applied only give 3 month disney and started on month dont existed.

I guess you need to contact support sort this out.

Good if you have got the issue sorted.

Just account, no box provided for rm90 500mbps. As you already downgrade to 100mbps, not possible to request SWU anymore. TM will not revise your plan as the contract is still new

walau...... really dishonest... want to give then should give properly.....

Downgraded long ago, no more contract. Service start date for 100mbps September 2020.

This post has been edited by 3nf0rc3r: Sep 27 2025, 09:36 PM

Using Google DNS DoH(chrome)
chrome://net-internals/?#dns

Resolved IP addresses of "h5api.m.taobao.com": ["2401:b180:7003::3e0","59.82.121.14"].
No alternative endpoints.

Resolved IP addresses of "h5api.m.taobao.com": ["59.82.121.14"].

Resolved IP addresses of "h5api.m.taobao.com": ["2408:4001:f10::2dd","47.246.165.34"].

3 times(wait for TTL timeout), different results.

Can be it asking by rotate in between 8888 8844(both IPv6) la.
----
First can understand, it is return oversea for both IPv6 and v4, and it is located at Zhe Jiang China(IPv6) and BeiJing China(IPv4)...
Second is strange, IPv6 missing.
Third one is more strange, BeiJing(IPv6) and SG(IPv4)

I was observed this strange F5 slowness when grabbing Red Packet here, so found out this IPv6 issues, but I never found out IPv4 also can be in China, until now.
https://huodong.taobao.com/wow/z/tbhome/pc-growth/tao-coin?
----
FYI, CloudFlare DoH is

Resolved IP addresses of "h5api.m.taobao.com": ["47.246.165.34"].

So if the only server is SG, going to CloudFlare solved the most, and it will not give you strange oversea IPv6 address.
But when server is MY or SG, like Lazada and Shopee, it is a headache to choose in between Google DNS and CloudFlare DNS...
(Most of the time both platform works, just sometimes it required me to turn off and on my phone WiFi, or cut off at chrome://net-internals/?#sockets by flush sockets pools, solved.)

Like steam, using Google DNS give full speed to upgrade Steam Beta client, while CloudFlare DNS have high chance getting slow speed during Night.
Guess it is solved on Steam side, as both giving same SG server now.

As above, unsure why Google DNS prefer to jumping around.
This is also why I default to CloudFlare DNS, it might not giving the best Malaysia server as result, but it will ensure it is SG server.

WoW, you still using AC1200v2?
It is always a bet that it gonna last 30 days uptime, or <24 hours uptime.

But yes, the NAT Boost is better than orange router la, now the skyworth router not bad without Nat Boost, I guess the processor higher raw power solved it.

And yes, you can ask for new router, as they will prefer to upgrade your modem for higher speed stability, but it will be Modem + Router combo, if you wanna more stable, then you need to buy another router.
But, based on me tested for years, this skyworth combo router/modem good enough liao.

Even if they don't give a new one, you can ask for replacement and agree to resign 24 months, lol.

This post has been edited by BenYeeHua: Sep 27 2025, 11:32 PM

Use separate modem, TP-Link AC1200 router set to bridge mode. It may suddenly restart itself once every few months.

Before this when I didn't have a separate router, TP-Link AC1200 restarts itself almost every night. When I put a laptop cooler pad under it, the situation became once every few nights. Separate modem improved the stability a lot.

This post has been edited by 3nf0rc3r: Sep 28 2025, 12:01 AM

I lazy complain then system upgraded itself again



Maybe see my lowyat post adi

BenYeeHua It is definitely Aliyun DNS problem.
Long story short I manually did the recursion. Damn this taobao has really deep CNAME and NS server.
For Google viewpoint, they did the recursion for me.

TM Unifi viewpoint:


AWS Singapore viewpoint:


For TM and AWS Singapore viewpoint, all NS IP address return only a single IPv4, no IPv6 found (I actually did this for all NS but lazy to copy paste all of them), the resulting IPv4 address is the same for all:


AWS Singapore:


In summary:
Recursion for TM and AWS Singapore:
guide-acs.m.taobao.com.
guide-acs.m.taobao.com.gds.alibabadns.com.
hk-cn.aserver-edge.alibabacorp.com.
hk-cn.aserver-edge.alibabacorp.com.gds.alibabadns.com.
47.246.165.34 <--- Notice the IP address changes again, different from TM above but same as AWS Singapore

Recursion for Google:
guide-acs.m.taobao.com.
guide-acs.m.taobao.com.gds.alibabadns.com.
unitbrain-guide-unit-v6-pub.m.taobao.com.
unitbrain-guide-unit-v6-pub.m.taobao.com.gds.alibabadns.com.
[2401:b180:7003::39d, 106.11.162.144]
[2408:4001:f10::349, 59.82.9.207]


As you can see, Aliyun has special treatment when Google made the query.
Resolving the same unitbrain with TM yield:
[2408:4001:f10::29a, 47.246.99.152]

On AWS Singapore, unitbrain becomes:
[2408:4001:f00::10e8, 47.246.99.148]



EDIT:
I have a theory. They are doing this to game Google's algorithm.
Maybe having IPv6 address gives them better SEO score

EDIT 2:
Theory number 2: They don't do anycast, maybe don't even have a load balancer, hence they return individual server IP.

EDIT 3:
IPv6 address is slow because TM egress to France!!!
On AWS Singapore, Amazon actually has PNI with AS4837 CHINA UNICOM in Equinix SG1 so latency is 3x better:


- vs shipwrecked TM, 3x worse latency with 18% packet loss -



This post has been edited by kwss: Sep 28 2025, 01:15 AM

Internet just felt so slow without VPN, any idea to fix it without restarting to another IP?

Tried to login lowyat, but it stuck at cloudflare error. Had to use VPN to login.

Change ISP
They wont fix this problem
I have high PL on IPV4
Slow speed on IPV6
Good job Unifi

Entire Unifi network is down, after public ipv4 gateway out to the internet is broken, not your house issue.

Target Name: one.one.one.one
IP: 1.1.1.1
Date/Time: 9/28/2025 9:28:57 PM - 9/28/2025 9:38:57 PM

Hop Sent PL% Min Max Avg Host Name / [IP]
1 51 0 0.39 0.65 0.50 192.168.88.1 [192.168.88.1]
2 52 0 1.37 5.42 3.22 218.111.255.254 [218.111.255.254]
3 48 54 8.14 71.38 12.61 10.55.51.35 [10.55.51.35]
4 52 12 4.56 32.73 8.36 10.55.52.31 [10.55.52.31]
5 52 21 10.14 20.77 15.43 10.55.37.84 [10.55.37.84]
6 49 14 6.09 67.31 15.45 162.158.24.253 [162.158.24.253]
7 49 16 7.90 19.52 15.32 one.one.one.one [1.1.1.1]

I need to turn off IPv6 just to make my Internet experience feels normal...

Because every DNS provider work differently, just choose which you think is suitable for you

And yet it is not normal, I runs on ipv4 only, 2gbps, the tmnet unifi out to the public internet is literally broken. Very very very slow. I tested, seems upload is fine, download has issues.





TMnet own hosted klang server seems ok, that means me to TMNet is OK, everywhere else not ok


This post has been edited by Haru97: Sep 28 2025, 09:59 PM

Only previous week encounter some loss packet and high ping when their ingress bgp mess up.

till to date my connectivity to Cloudflare KUL not even a single loss packet. I guess is local congestion

High probably get ddosed on AS4788? Or some intern pushed a bad config to the bgp router

It is broken indeed, I resort to using Cloudflare WARP

This post has been edited by jasontanky: Sep 28 2025, 10:13 PM

Which ISP best in consistency? I'm hosting 24 hours and the lag is unbearable.