no, but some ppl get the free 600min call with that SWU 5.0.

Only if their existing package comes with free 600 minutes, then it will be grandfathered, else it won't.

yup, you should be getting new IP every time when you reboot your router. Its the same on private IP as well.

Am I on static IP (not behind CGNAT) if my router IP & WhatIsMyIP the same ?

This post has been edited by Chiggah: Sep 9 2025, 05:32 PM

Call Unifi and tell them your ONU not working. Let the tech come and setup for you if you cannot manage to get your ONT authentication password . Dont tell them you got a replacement ONU. Kasi con them come to your house , see your huawei ONU not working , then let them configure.

What package you use ? If 500mbps and above is public IP. 300mbps and below all private IP for Unifi.
If Maxis , anyhow u just need to add 10 bucks every month to get public IP .
To confirm whether you have public IP , just login to your router . See that IP address that the router shows match the IP address that speedtest.net shows you. If they are the same, means you get public ip. If different means you get private IP.

This post has been edited by k!nex: Sep 9 2025, 05:43 PM

TM only give you static IP when you subscribe Unifi Biz package. Unifi Home package tarak punya.
You are getting public IP , but its not static . Yours should be dynamic.

oh, my previous package don't have, but when get the SWU 5.0, I asked and get the free 600min included. I tot is standard package for all 500Mbps.

Really thanks for your tips (I like it ) Well, I just get the 500Mbps and technician just setup for me with new Combo Box last month. If now report my ONU not working, then technician come and found out how come is Huawei not combo box As I know, if not Unifi fault, they will charge for us if the fault is at our side, right?

About the public IP, my previous package was 100Mbps, each time reboot router, will get new IP.
My current 500Mbps also same. So these all called as public IP, I tot called dynamic IP.

For Private IP will be all the time same IP, right?

Which one is better? public IP will better? Not easy to trace ? Just wondering

This post has been edited by sam240: Sep 9 2025, 05:52 PM

Mind to share the contact of the agent? Had been paying for phone calls all these years cause my parents are old timer whom can’t do without homeline.

As a backup incase I didn’t get offered anything by them from this termination request

for public ip question i suggest you ask our sifu tng55 ,he is public ip expert

This post has been edited by cklove96: Sep 9 2025, 07:02 PM

anyone having horrible speed right now? unusable at all, twitch youtube all keep buffering.. LAN btw

ping google 226ms minimum, close ipv6 still the same





This post has been edited by HumanExtinction: Sep 9 2025, 08:15 PM

Attached thumbnail(s)

speedtest not really accurate, my speedtest more than 600mbps but in reality everything else cant load



This post has been edited by HumanExtinction: Sep 9 2025, 08:37 PM

same here, are u in EMY

`

Np...

in penang bro, u in EMY international website cannot load also?

so shit on my end


while speedtest show more than 700mbps


EDIT: Tm told no service disruption



This post has been edited by HumanExtinction: Sep 9 2025, 08:45 PM

can but load like shit

Mine only 5mbps diuniaseng this tmnut

5mbps for fastdotcom
2.5mbps for speedtestdotcom

This post has been edited by RallyNight: Sep 9 2025, 08:49 PM

oh, when I get call from Unifi for the SWU 5.0 offer, I asked what I will get, then she told me I got 500Mbps RM90 permanently, Free 1yr Disnet+ Hotstar 1, Free 600min calls also get a new router replacement. For my case, the call is from Unifi offically, not outside agent.

tm resetting my port now, see if can be fix

Even worst now both showing 2mbps at max