finally received call today for SWU 5.0 after online termination request on 6/6   

If ur father never register myunifi app or selfcare, 1st thing to do is register the app using ur father info such as IC & name the most important. For the email & phone u can use ur own. Once done u can proceed with termination trick. When they call u, just answer & act as ur father (not behalf of). Once everything successfully, bring ur father to tmpoint for ownership transfer.

I opt not to apply at TM point because most ask us to take the mobile plan that we don't need. Request terminate online is much easier. Only downside is waiting for call,

It may take up to 3 weeks for them to call you. So just gotta be patient and don't miss the calls.

oh, my previous package don't have, but when get the SWU 5.0, I asked and get the free 600min included. I tot is standard package for all 500Mbps.

Really thanks for your tips (I like it  ) Well, I just get the 500Mbps and technician just setup for me with new Combo Box last month. If now report my ONU not working, then technician come and found out how come is Huawei not combo box    As I know, if not Unifi fault, they will charge for us if the fault is at our side, right?

About the public IP, my previous package was 100Mbps, each time reboot router, will get new IP.
My current 500Mbps also same. So these all called as public IP, I tot called dynamic IP.

For Private IP will be all the time same IP, right?

Which one is better? public IP will better? Not easy to trace ? Just wondering 

so i got the RM90 package by sending an feedback enquiry asking for any promotion for end-of-contract user via the apps and mentioning the competitors offers.
whole process took 4-5 days including installing the new router, no need terminate or transfer id 

20 days have lapsed for me. Still no call.

Dashboard still shows ticket Unassigned.