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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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Chiggah
post Aug 24 2025, 11:44 AM

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What’s the latest SWU best offer?
Chiggah
post Sep 2 2025, 12:35 AM

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I’m on rm100 @ 300mbps. Any good Unifi SWU deals currently?
Chiggah
post Sep 2 2025, 11:58 AM

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QUOTE(totally_skint @ Sep 2 2025, 12:45 AM)
500Mbps for RM90 + one year free Disney+
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Is walk-in to Menara TM the best for this ? Or can do it via live chat or need to cancel existing plan via portal?
Chiggah
post Sep 2 2025, 01:16 PM

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QUOTE(totally_skint @ Sep 2 2025, 12:24 PM)
If you have just a few months left of current contract, simply walk in and ask for new rates.
I had two months left and on asking was told I qualify for new rates with fresh 24 month contract.
Next day technician came with new all-in-one ONU and activated new speed on the spot.
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My contract actually ended years ago. Will try live chat first. Thanks for the tip
Chiggah
post Sep 3 2025, 08:53 AM

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QUOTE(cklove96 @ Sep 3 2025, 01:34 AM)
yes everything retain, price,speed except 1year disney plus
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Will they upgrade my ONU and Router foc too ?
Chiggah
post Sep 3 2025, 01:50 PM

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QUOTE(Gabriel03 @ Sep 3 2025, 12:34 AM)
RM 90 for 500 mbps is for 24 months contract.
At the end of contract, do you get to retain the same price at 500 mbps without contract?
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Which router is good from TM Unifi? What will they give ? TP-Link or Huawei? Or some crappy one

This post has been edited by Chiggah: Sep 3 2025, 02:15 PM
Chiggah
post Sep 3 2025, 09:36 PM

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QUOTE(tng55 @ Sep 3 2025, 02:54 PM)
all from tm unifi router almost crappy one
no more tp link and huawei
they give fibrehome and dlink depand you cannot choose request router
i think possible tm give fibrehome router that almost crappy low spec can't handle speed
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Should they be changing the ONT unit too?

I’m currently using huawei echolife hg8240h5. Is this very dated and old ? Or still useabl?
Chiggah
post Sep 4 2025, 11:01 AM

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QUOTE(samfine11 @ Sep 4 2025, 10:58 AM)
i have walk in to tmpoint,the cs very unfriendly like i have owe so many money to her,and offer 139 for 500 mbps,and need to pledge one unifimobile ac......
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I managed to open live chat “installation” and then they opened a ticket for Sales to callback.

Didn’t need to walk-in so much hassle
Chiggah
post Sep 4 2025, 03:16 PM

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QUOTE(ppfoong @ Sep 3 2025, 09:11 AM)
The agent on the call will clearly mention that:
- Everything in your existing package will stay, including 500mbps, 600 minutes free call
- New 24 months contract will start on the day the rm90 package activated
- Package will activate within 1 week from the call
- Everything in your existing package will stay even after the new contract period ends, including the new price
- You will get Disney+ Hotstar account and password access for 12 months. After 12 months, it will automatically terminate if you don't renew it. There is no automatic renewal. No need credit card info too.
- You cannot downgrade or terminate within contract period, otherwise penalty will impose
- You can upgrade or add add-on options at anytime, no penalty for upgrade

Then the agent will ask: adakah anda faham?
You have to answer: faham
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How long does it take to receive the Disney credentials? Will it be emailed or need to open livechat?

Chiggah
post Sep 4 2025, 06:31 PM

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QUOTE(steventan85 @ Jun 13 2025, 10:25 AM)
download disney hotstar in google apps store , key in ur hp number same as unifi account , get otp and login
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Any idea why it’s the app is prompting me to “Manage Access” and I have to choose either Basic or Premium?

Does Unifi Disney come with limited access ?

This post has been edited by Chiggah: Sep 4 2025, 06:32 PM
Chiggah
post Sep 4 2025, 10:55 PM

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Is the Fiberhome onu hg6142a really garbage? Just switched to SWU 5.0 and keeps on disconnecting or I just got a faulty unit?

Switched back to my old trusty Huawei echolife hg8240h5 and has been stable since.
Chiggah
post Sep 5 2025, 05:26 AM

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QUOTE(tng55 @ Sep 5 2025, 02:46 AM)
you not faulty unit Fiberhome onu hg6142a why getting disconnect due COMBO ONR that unstable

OLD BTU Huawei that prefect and stable because ONT not combo ONR

keep use huawei btu 100% stable
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My Fiberhome isn’t combo 2-in-1 with router. It’s a single unit GPON ONU
Chiggah
post Sep 5 2025, 01:12 PM

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QUOTE(tng55 @ Sep 5 2025, 12:26 PM)
can you photo show please
are you sure you fiberhome is single ONU GPON MODEM ?
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As attached. Is this new? Anyway Huawei old one is stable for me. Maybe I need a new router to pair with this ONU


Attached Image

Attached Image


Attached Image
Chiggah
post Sep 5 2025, 01:29 PM

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Do I need to contact Livechat for previous month pro-rated bill , after switching over the SWU 5.0 plan? Or it will be done automatically by system. I’m asking coz my bill end date is changed after signing up new plan.
Chiggah
post Sep 9 2025, 05:31 PM

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QUOTE(EroS @ Sep 9 2025, 05:29 PM)
yup, you should be getting new IP every time when you reboot your router. Its the same on private IP as well.
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Am I on static IP (not behind CGNAT) if my router IP & WhatIsMyIP the same ?

This post has been edited by Chiggah: Sep 9 2025, 05:32 PM
Chiggah
post Sep 9 2025, 11:59 PM

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You can easily apply for public IP if you show some proof to TM. I’ve done it telling them I need it for cctv

This post has been edited by Chiggah: Sep 9 2025, 11:59 PM
Chiggah
post Sep 10 2025, 12:41 AM

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QUOTE(coolguy_0925 @ Sep 10 2025, 12:10 AM)
just for my knowledge

may I know what is your speed & did they ask you to provide proof of cctv or visit your house to look at it

thanks
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Think I had it at 100 and 300mbps.

I just used a friend cctv setup and router config as photo and sent them via email after creating ticket from live chat.

No site visit

This post has been edited by Chiggah: Sep 10 2025, 12:53 AM
Chiggah
post Sep 10 2025, 10:44 AM

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Is either ZTE or Fiberhome ONU any less desirable than the other, or pretty much same same?

Huawei ONU is not being offered anymore.

This post has been edited by Chiggah: Sep 10 2025, 10:49 AM
Chiggah
post Sep 11 2025, 11:46 AM

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QUOTE(ppfoong @ Sep 11 2025, 11:13 AM)
SWU 5.0 got some additional perks like the free RM30 GrabFood voucher too. Do you get it as well?
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I got it. Is it better to use upon placing order from Grab or anyway to store the voucher on my Grab account?
Chiggah
post Sep 11 2025, 12:07 PM

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QUOTE(gastacopz @ Sep 11 2025, 11:54 AM)
where to claim this?
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Automated SMS from Unifi

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