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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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eugenecctan
post Apr 15 2025, 03:32 PM

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QUOTE(akib_mullen @ Apr 15 2025, 02:03 PM)
this the latest swu plan?
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Swu 4.0, not sure if Swu 5.0 has the same package. The speed upgrade to 1000mb is for 2 years only. We can change package again after 2 years.
tng55
post Apr 15 2025, 04:07 PM

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QUOTE(fruitie @ Apr 15 2025, 02:02 PM)
Since 2018, we have been paying RM 129 for 500Mbps, but apparently, my sister said TM cannot upgrade our package to 800Mbps for RM 129. I'm not sure why, but TM refuses to give us a free upgrade. We are also using Astro at home and are thinking of changing to Astro Fiber 500Mbps for RM 90.

Any better options if we were to continue with UniFi? Minimum package is 500Mbps. Otherwise, I see no point to continue with TM anymore since we will still need Astro subscription at home.

Is this a good choice or any better options?

All this while I thought we are already on 800Mbps at home and until recently my sister checked and confirmed it is only 500Mbps. sweat.gif When I'm at home, I don't use the connection, I use U Home 5G, that's why I'm not aware. tongue.gif
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astro fibre many bad someone say unstable we batter unifi stay
fruitie
post Apr 15 2025, 04:19 PM

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QUOTE(tng55 @ Apr 15 2025, 04:07 PM)
astro fibre many bad someone say unstable we batter unifi stay
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Why so? Don't they also use UniFi infra?
coolguy_0925
post Apr 15 2025, 09:21 PM

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QUOTE(fruitie @ Apr 15 2025, 02:02 PM)
Since 2018, we have been paying RM 129 for 500Mbps, but apparently, my sister said TM cannot upgrade our package to 800Mbps for RM 129. I'm not sure why, but TM refuses to give us a free upgrade. We are also using Astro at home and are thinking of changing to Astro Fiber 500Mbps for RM 90.

Any better options if we were to continue with UniFi? Minimum package is 500Mbps. Otherwise, I see no point to continue with TM anymore since we will still need Astro subscription at home.

Is this a good choice or any better options?

All this while I thought we are already on 800Mbps at home and until recently my sister checked and confirmed it is only 500Mbps. sweat.gif When I'm at home, I don't use the connection, I use U Home 5G, that's why I'm not aware. tongue.gif
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You mean they did not bump you to the next speed under FSU as promised last year?
YoungMan
post Apr 15 2025, 09:22 PM

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QUOTE(fruitie @ Apr 15 2025, 02:34 PM)
Even with RM 119 is still expensive. hmm.gif I guess we gotta move out and save RM 39 per month.
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If that's the case, then port out. As Rm119 consider cheap for Unifi 500mbps plan. If want to further reduce cost, U Home 5G is the solution.

QUOTE(tng55 @ Apr 15 2025, 04:07 PM)
astro fibre many bad someone say unstable we batter unifi stay
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Any proof? Seems like all heresay.

QUOTE(fruitie @ Apr 15 2025, 04:19 PM)
Why so? Don't they also use UniFi infra?
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As long as Unifi infra in your area do not suffer from frequent breakdown, then should be fine. It's just like how some people saying Maxis fibre not good, but we don't hear them complain about international congestion like Unifi. But when infra break down, then of course TM will not prioritise stepchild.
tng55
post Apr 15 2025, 09:28 PM

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QUOTE(fruitie @ Apr 15 2025, 04:19 PM)
Why so? Don't they also use UniFi infra?
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go astro broadband thread you may see

QUOTE(YoungMan @ Apr 15 2025, 09:22 PM)
If that's the case, then port out. As Rm119 consider cheap for Unifi 500mbps plan. If want to further reduce cost, U Home 5G is the solution.
Any proof? Seems like all heresay.
As long as Unifi infra in your area do not suffer from frequent breakdown, then should be fine. It's just like how some people saying Maxis fibre not good, but we don't hear them complain about international congestion like Unifi. But when infra break down, then of course TM will not prioritise stepchild.
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you go astro broadband read it
hsbb
post Apr 15 2025, 09:34 PM

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QUOTE(fruitie @ Apr 15 2025, 04:19 PM)
Why so? Don't they also use UniFi infra?
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Either maxis broadband, time or allo. Choose one upon registration but depends on your area also which to choose About 'unstable' need to get detail about specific isp from that someone who mentioned. Basically the monthly bill will show Astro broadband + what ISP.
WaNaWe900
post Apr 16 2025, 04:50 AM

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notworthy.gif

wat a suprised email, got speed upgrade from 500Mbps to 800Mbps rclxm9.gif rclxm9.gif rclxm9.gif

user posted image

user posted image

user posted image

This post has been edited by WaNaWe900: Apr 16 2025, 04:56 AM
gastacopz
post Apr 16 2025, 06:07 AM

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QUOTE(WaNaWe900 @ Apr 16 2025, 04:50 AM)
notworthy.gif

wat a suprised email, got speed upgrade from 500Mbps to 800Mbps  rclxm9.gif  rclxm9.gif  rclxm9.gif

user posted image

user posted image

user posted image
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how much monthly?
xjoshualaw29
post Apr 16 2025, 08:38 AM

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QUOTE(WaNaWe900 @ Apr 16 2025, 04:50 AM)
notworthy.gif

wat a suprised email, got speed upgrade from 500Mbps to 800Mbps  rclxm9.gif  rclxm9.gif  rclxm9.gif

user posted image

user posted image

user posted image
*
Since from the SWU 3.0 300Mbps to 500Mbps era? Now got free speed upgrade for you RM129/mth package?
hsbb
post Apr 16 2025, 09:55 AM

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QUOTE(WaNaWe900 @ Apr 16 2025, 04:50 AM)
notworthy.gif

wat a suprised email, got speed upgrade from 500Mbps to 800Mbps  rclxm9.gif  rclxm9.gif  rclxm9.gif

user posted image

user posted image

user posted image
*
Get new router? Make sure save the screenshot with date for future use specifically for upload speed where it should be 200Mbps.

This post has been edited by hsbb: Apr 16 2025, 10:02 AM
tng55
post Apr 16 2025, 12:25 PM

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QUOTE(WaNaWe900 @ Apr 16 2025, 04:50 AM)
notworthy.gif

wat a suprised email, got speed upgrade from 500Mbps to 800Mbps  rclxm9.gif  rclxm9.gif  rclxm9.gif

user posted image

user posted image

user posted image
*
mine SWU 3.0 300Mbps to 500Mbps RM119 but i don't get 800Mbps cry.gif cry.gif
how much you paying monthly
fruitie
post Apr 16 2025, 12:27 PM

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QUOTE(coolguy_0925 @ Apr 15 2025, 09:21 PM)
You mean they did not bump you to the next speed under FSU as promised last year?
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Yeah, nothing was done. Asked also didn't get.

QUOTE(YoungMan @ Apr 15 2025, 09:22 PM)
If that's the case, then port out. As Rm119 consider cheap for Unifi 500mbps plan. If want to further reduce cost, U Home 5G is the solution.
Any proof? Seems like all heresay.
As long as Unifi infra in your area do not suffer from frequent breakdown, then should be fine. It's just like how some people saying Maxis fibre not good, but we don't hear them complain about international congestion like Unifi. But when infra break down, then of course TM will not prioritise stepchild.
*
I applied U Home 5G for my mom to bring back to our hometown to use if she visits there. It won't be made as permanent broadband at home, just as backup.

Yeah, it hardly suffers any outage here, so I guess it should be OK. I'm happy with my Maxis Fiber too at my own place, no issue and exceeds my expectation though it is riding on UniFi infra.

QUOTE(tng55 @ Apr 15 2025, 09:28 PM)
go astro broadband thread you may see
you go astro broadband read it
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I checked out, looks OK to me.

QUOTE(hsbb @ Apr 15 2025, 09:34 PM)
Either maxis broadband, time or allo. Choose one upon registration but depends on your area also which to choose  About 'unstable' need to get detail about specific isp from that someone who mentioned. Basically the monthly bill will show Astro broadband + what ISP.
*
Noted, so in that case, if we were to go ahead, it should be Maxis then.


I asked my sister to ask for 800Mbps again, she said 500Mbps is sufficient to use and we have been using it for years. She is more than happy for a lower monthly fees than a higher speed. laugh.gif

This post has been edited by fruitie: Apr 16 2025, 12:28 PM
MGM
post Apr 16 2025, 05:48 PM

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QUOTE(skeith @ Apr 12 2025, 10:24 PM)
Hello guys,

Sorry for being cheapskate but need some input from sifus to see if i can dig more benefits from Unifi.

My contract habis, currently using

300Mbps - RM129/Mth

I went back to unifi and talk about the SWU.

They offer me,

300Mbps - RM119/Mth
500Mbps - RM139/Mth

6 months bill waver, however must subscribe RM39/Mth unifi mobile.

Should I agree? Or I can bargain for more.
Also, just some extras,
My place got TIME port. But Unifi never give me problems and service quite good. If i change to time, i dont know how stable is that in my condo.
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QUOTE(tng55 @ Apr 13 2025, 01:16 AM)
don't agree because waste RM39/Mth unifi mobile.

mine 500Mbps - RM119/Mth with 6 months bill waver without subscribe RM39/Mth unifi mobile.
that was SWU 3.0 i apply oct 2023 and activated 7 november 2023 speed bump 500Mbps

nowdays very bad 500mbps RM139 loook hike extra RM20 lol
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QUOTE(GamersFamilia @ Apr 13 2025, 02:32 PM)
If UNIFI never give you a problem then stick to it
I'm also on 500mbps rm139 monthly UNIFI, but in my case i don't have to subscribe to UNIFI mobile
Just ask them you are not interested with the UNIFI mobile, plus just saying currently you have 2 providers in your mind, I'm sure they will follow whay you want, cuz they don't want to loose customers 🙂🔥
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At that monthly fees does the package come with unifitv & free calls?

This post has been edited by MGM: Apr 16 2025, 09:50 PM
tng55
post Apr 16 2025, 09:48 PM

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QUOTE(MGM @ Apr 16 2025, 05:48 PM)
At that monthly fees do the package come with unifitv & free calls?
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mine RM119 500Mbps with free calls and without unifi tv
nikrizal
post Apr 16 2025, 10:09 PM

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My black 2.5Gb black skyworth router suddenly faulty. The PON light blinking continuously. Looks like the optic port has an issue.
I made a report, unifi promise to replace tomorrow morning. For now I connect directly the optic cable to my Asus router.

One question, will there be any hidden charge for the replacement? Or should I directly tell the technician that I don’t need any assistance in setting up the router. Thank you
hsbb
post Apr 16 2025, 10:20 PM

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QUOTE(nikrizal @ Apr 16 2025, 10:09 PM)
My black 2.5Gb black skyworth router suddenly faulty. The PON light blinking continuously. Looks like the optic port has an issue.
I made a report, unifi promise to replace tomorrow morning. For now I connect directly the optic cable to my Asus router.

One question, will there be any hidden charge for the replacement? Or should I directly tell the technician that I don’t need any assistance in setting up the router. Thank you
*
I think no charge if still under 12mth warranty.. especially the black skyworth which newly introduced.
nikrizal
post Apr 16 2025, 10:22 PM

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QUOTE(hsbb @ Apr 16 2025, 10:20 PM)
I think no charge if still under 12mth warranty.. especially the black skyworth which newly introduced.
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Thanks 🙏
WaNaWe900
post Apr 16 2025, 11:06 PM

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QUOTE(gastacopz @ Apr 16 2025, 06:07 AM)
how much monthly?
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Its 189.75/mth with UnifiTV (New Ultimate Pack - upgrade from previous Ultimate) icon_rolleyes.gif

user posted image

QUOTE(xjoshualaw29 @ Apr 16 2025, 08:38 AM)
Since from the SWU 3.0 300Mbps to 500Mbps era? Now got free speed upgrade for you RM129/mth package?
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yup previously (last year I think) on SWU3.0 from 300Mbps upgraded to 500Mbps/100Mbps icon_idea.gif and yesterday to 800Mbps/200Mbps

QUOTE(hsbb @ Apr 16 2025, 09:55 AM)
Get new router? Make sure save the screenshot with date for future use specifically for upload speed where it should be 200Mbps.
*
yeah SS and keep it here for future reference brows.gif 800Mbps Download & 200Mbps Upload

QUOTE(tng55 @ Apr 16 2025, 12:25 PM)
mine SWU 3.0 300Mbps to 500Mbps RM119 but i don't get 800Mbps  cry.gif  cry.gif
how much you paying monthly
*
same on SWU3.0 before icon_rolleyes.gif and I had 2nd acc with 300Mbps + UnifiTv too at hometown since last year

This post has been edited by WaNaWe900: Apr 16 2025, 11:09 PM
tng55
post Apr 17 2025, 02:11 AM

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QUOTE(WaNaWe900 @ Apr 16 2025, 11:06 PM)
Its 189.75/mth with UnifiTV (New Ultimate Pack - upgrade from previous Ultimate)  icon_rolleyes.gif

user posted image
yup previously (last year I think) on SWU3.0 from 300Mbps upgraded to 500Mbps/100Mbps  icon_idea.gif  and yesterday to 800Mbps/200Mbps
yeah SS and keep it here for future reference  brows.gif  800Mbps Download & 200Mbps Upload
same on SWU3.0 before  icon_rolleyes.gif  and I had 2nd acc with 300Mbps + UnifiTv too at hometown since last year
*
daam you paying RM189.75 that unifi tv

mine without unifi tv i don't need i have astro already
mine SWU 3.0 from 300Mbps upgraded to 500Mbps same time activated 7 november 2023
now i don't get 800Mbps sad.gif

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