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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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hsbb
post Jan 23 2025, 01:39 AM

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Hi
hsbb
post Jan 23 2025, 04:25 PM

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QUOTE(rex82 @ Jan 23 2025, 02:55 PM)
Hi, anyone with the contract that already end receive call from Unifi Marketing?

They offer free phone and sim card? but i can't hear clearly what phone they are provide for free? Cuz thought the free phone i can pass to my son to use.

Term is to sign up contract 24 months haha...
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https://unifi.com.my/mobile/devices
hsbb
post Jan 23 2025, 04:27 PM

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Hi all. I'm new here.
hsbb
post Jan 23 2025, 04:54 PM

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QUOTE(heLL_bOy @ Jan 23 2025, 04:37 PM)
Hi,

are you tm staff? i want ask you something regarding unifi connectivity issue
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No lah. Sorry.

But I joined this forum since Aug 2009. Only now have chance to join thread.

This post has been edited by hsbb: Jan 23 2025, 04:59 PM
hsbb
post Jan 23 2025, 08:48 PM

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QUOTE(heLL_bOy @ Jan 23 2025, 08:07 PM)
ah i see, sorry i get wrongly
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I'm a paddy farmer with little technical knowledge in IT maybe.
hsbb
post Jan 24 2025, 12:35 AM

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QUOTE(mastafreak @ Jan 24 2025, 12:21 AM)
On 8th January I escalated this issue to MCMC, last week Unifi called me saying I'm entitled to the speed upgrade and made an appointment on the 27th for my speed upgrade of 800mbps > 1gbps.
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Never mentioned any reasons why it was cancelled before?
hsbb
post Jan 25 2025, 02:25 AM

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QUOTE(holachuuuu @ Jan 25 2025, 01:26 AM)
Any sifu can advised, under 100Mbps package but the download I'm getting only 1.2MB/s  rclxub.gif
Contacted Unifi agent to reset port, restart router & modem however still same.
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1.2MMb/s is fast speed for Download manager, wait until finish if download a big file. Recommended to use LAN not wifi. If you mean speedtest result, also use LAN & restart the speedtest.

** My opinion as farmer.
hsbb
post Jan 25 2025, 04:47 PM

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QUOTE(westlife @ Jan 25 2025, 09:15 AM)
The upload speed vs the download speed is quick a joke.
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I should get 800/200 too right?
user posted image
hsbb
post Jan 27 2025, 11:01 PM

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QUOTE(aspire2oo6 @ Jan 27 2025, 04:41 PM)
Remember, there’s no such thing as a “free” phone—they’ve already added the cost into the price. First, check how much data your son actually uses every month. If he’s using less than a certain amount, find a plan that fits his needs without overpaying.

I almost got scammed by a similar thing. UNIFI called me, offering to “upgrade” my home plan to 500Mbps (which I already had) with entitled free 6months but said I had to take a postpaid plan for RM69. They claimed I could cancel the postpaid in a month, but later I found out it’s a bundle deal. If you sign up, both the home and postpaid plans are tied to a 24-month contract, and you can’t cancel just the postpaid!
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It's actually a tricky promotion. When they tell about free 6 month, did they mention about unifi bill or mobile postpaid bill? It's true you can terminate the line in 1 month because already paid for that month as deposit. As advertised in their website, no contract for postpaid 39/69/99 new registration or just pay pro rate if terminate in 2nd month. As for existing unifi users, you can use the mobile postpaid free for 6 months if MNP to unifi mobile. 24 months contract is for phone + postpaid but it still separate bill with different account number like standalone myunifi & unifi mobile app.
hsbb
post Jan 28 2025, 04:44 AM

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QUOTE(aniq8676 @ Jan 28 2025, 01:22 AM)
user posted image

This promo ?
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This one but only for switch from other telcos to mobile postpaid.More to mobile plan advertisement not home broadband. Unifi Air also use unifi mobile app to manage it.

This post has been edited by hsbb: Jan 28 2025, 04:58 AM
hsbb
post Jan 28 2025, 02:08 PM

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Anyone here was selected as Unifi Wifi Manager tester? Tell us what it can do.
hsbb
post Jan 29 2025, 11:31 AM

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To all my chinese dudes .. 恭喜发财,年年有余!
hsbb
post Jan 29 2025, 06:42 PM

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QUOTE(Steponlego @ Jan 29 2025, 04:53 PM)
Mine was on 500mbps package deal with some streaming bullshit stuff, paid RM250 monthly. Last month I noticed suddenly it got renames 800mbps pro upgrade.

I wouldnt know if it already 800mbps because wifi speed probably max like under 400mbps. But these days I noticed service are getting horrible by the day. Im getting 20mbps speed as typing this now with no channel or support to send a complaint.
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Use router built-in speedtest to verify.
hsbb
post Jan 29 2025, 07:28 PM

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QUOTE(Steponlego @ Jan 29 2025, 06:47 PM)
Now it's Unifi home 800mbps - pro upgrade. RM221 monthly to be exact including tax.
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Standalone broadband package?

* U just make @MarcoFromTropoja shocked

This post has been edited by hsbb: Jan 29 2025, 07:30 PM
hsbb
post Jan 29 2025, 08:10 PM

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QUOTE(Steponlego @ Jan 29 2025, 08:02 PM)
packaged with lionsgate and i don't know what the other thing chinese streaming thing. back then it's the cheapest 500mbps deal.
cannot change to anything cheaper because contract 2 years, will end september this year lol. they won't let me escape.
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Internet + unifi tv box? Or internet + tv pack? Mesh?

This post has been edited by hsbb: Jan 29 2025, 08:11 PM
hsbb
post Jan 30 2025, 04:41 AM

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QUOTE(kimguan07 @ Jan 29 2025, 10:29 PM)
Hi

Can get some advice from all the sifu here.
I have a unifi service for my parents, sign up many many years ago (almost 10 yrs i think). Contract long expired and i never sign new contract.
Currently got a free upgrade from 500 mbps to 800 mbps.
Unifi Home 800 Mbps - Pro upgrade. Comes with ultimate pack. Paying rm 210.95 monthly for years.
Is this plan really worth it? Seems like newest plans are cheaper.
I sign up a netflix account myself for my parents to watch as this package doesnt have netflix bundled and cannot add on also. It does have disney hotstar together for free.
Landed Phone service rarely use anymore now. Since all through hp now.
My parents do watch la those other unifi channels on and off sports/chinese/movie channels.

Just thinking should i just cancel this package once for all since it seems rather expensive. Only thing being used is the fibre internet and maybe abit of those streaming channels.
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If the ultimate pack included with unifi tv box, why not just terminate the package. If they offer anything just tell them less usage as the reason BUT u will register under uour name broadband only package 300mbps RM99.

For your parent, subscribe standalone Ruby tv pack rm30/mth. Non rm30 pack included with tv box which mean 24mth contract. Use the new subscription login id in your old unifi tv box. The rest for favorite streaming channels, can ala carte such as disney etc. But do this once your internet already installed. I will do this to avoid 24mth contract for non internet thing, enough with internet contract.
hsbb
post Jan 30 2025, 07:20 PM

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QUOTE(HAMST3R @ Jan 30 2025, 07:00 PM)
Just applied SWU and it shows 5.0

user posted image
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Any price list for SWU 5.0? Just apply without package price bro?

This post has been edited by hsbb: Jan 30 2025, 07:26 PM
hsbb
post Jan 30 2025, 08:01 PM

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QUOTE(HAMST3R @ Jan 30 2025, 07:30 PM)
I didnt asked for other package 😅
I just applied SWU 300mbps package. TM staff also didnt mention anything about Disney extra package.
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How much per month for your package? The SWU 5.0 launch Thursday last week. I ask my neighbor wife work at tmpoint & she not study yet about SWU 5.0.

This post has been edited by hsbb: Jan 30 2025, 08:06 PM
hsbb
post Jan 31 2025, 07:54 PM

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QUOTE(Alpha_Tay @ Jan 31 2025, 03:33 PM)
Important Notice for Streamyx and Unifi Lite Customers!

Please note that the copper network in your area will no longer be available starting 28 February 2025.

To ensure uninterrupted service, please migrate to Unifi Broadband as soon as possible.

https://selfcare.unifi.com.my/dashboard

After 21 years, TM no longer accepts new Streamyx signups. All remaining users to be migrated to fibre by 2025

BY Alexander Wong

13 March 2022

https://soyacincau.com/2022/03/13/tm-stops-...ration-by-2025/

https://www.facebook.com/mysoyacincau/posts...Gr9CDiCc7mjfQMl

https://www.facebook.com/mysoyacincau/posts...qZsgKYRuMtewihl
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What make it problem is they sent the upgrade form to unifi users. Will they auto terminate my unifi if I not respond to the form?

hsbb
post Jan 31 2025, 11:34 PM

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Anyone here use 800mbps with Fiberhome HG6145F3? I want to confirm the upload speed either 200mbps or 100mbps by using fiberhome app. My upload speed is 100mbps using HG6145F3.

I borrow someone's DPN-FX3060V & the upload speed is 200mbps as it should be. Anyone know what maybe wrong?

DPN-FX3060V result:
user posted image

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