QUOTE(soonwai @ Jul 30 2024, 10:32 AM)
Want to get FSU also so susah. Anyway today got update. Randomly checked My Orders and saw something appeared dated 3 days ago.
20240707: Live chat for FSU
20240711: TM call to accept TnC.
20240719: 2 missed calls from TM
20240727: Modify Package order created. Current status "Order is in progress"
OK, back to waiting. Still July.
Good for you. Just got off live chat (waiting time about 3 hours) with TM, and was basically told to wait for TM to do the upgrade batch by batch, citing the lack of devices (no stock) to support the 1Gbps speed.
There is no incentive for TM to upgrade the 800Mbps users to 1Gbps. Regular 1Gbps paid RM259, but 800Mbps paid much less. If one were to choose to upgrade to the RM259 plan, the "device" to support 1Gbps would appear to be in stock. It is all about $$$ for TM.
At this point, I'm considering downgrading to RM79 100Mbps or take the SWU RM159 1Gbps (after 24 months 500Mbps, price remains at RM159) plan. Seem pointless to wait for something that probably drags on till the end of next year.