You can use your old fiberhome modem if you still have it.

That unit can deliver 920Mbps consistently.

My old modem is from huawei. Since this is the new modem i let the TM scratch his head. I just keep complaining till the problem solve

Btw, i saw some said fiberhome seem better and some encounter problem

This post has been edited by TubeNRibbon: Jul 15 2024, 12:24 PM

In my case now I have the black ONR and 2 ONU (one alcatel, one fiberhome). If I connect either of the two ONUs they will fail to connect.

Before this the fiberhome ONU worked but the alcatel/dlink ONR wouldn't work, until TM technician call the backend to do something.
The suspicion is this shit OLT I'm connected to requires some kind of hardware bind to the ONU.

For separate device.
fibre modem = lifetime TM warranty
router = 1 year TM warranty

For combo fibre modem/router = 1 year TM warranty (nowaday TM provided)

Which one to choose ?
https://reolink.com/blog/modem-router-combo-vs-separate/

I reported the case again with TM, so let them sort out the issue before i report to MCMC. Try add more weight to the issue i reported.

I applied to transfer to Celcom Fibre last week. Unifi just callled me to offer:
1. 300Mbps, 24 month contract, 6 months free, RM119
2. 500Mbps, 24 months contract, 6 months free, RM139
3. 1Gbps, 24 months contract, 3 months free, RM159

The 300Mbps and 500Mbps price is perpetual. However, the 1Gbps price is only valid for 24 months, and after that, the package will be 500Mbps for RM159 from the 25th month onwards.

I chose the 500Mbps for RM139 as it’s more than enough for my use case at home and with 6 months free too. Thanks for reading

Me looking at my RM269 1G contract

Time to bring this up with live chat and see

So you apply the transfer just after your 24th month contract with Unifi ends ?

I have been on Unifi since the 20Mbps top speed got free upgrades to 50Mbps, then 100Mbps, then 800Mbps. My contract ended maybe 10plus years ago. Been paying RM200 plus for that 800Mbps, and decided to maybe transfer to CelcomDigi coz way cheaper overall, but a bit reluctant coz of no IPv6 and CGNAT - no public IP. At least the 500Mbps from Unifi is still Public IP.

The 800Mbps is a bit overkill for me as I only download large files here and there, but I do appreciate the Public IP due to VPN tunneling to my own router. My usage currently (looking at MyUnifi app insights) is about 1.3TB download and 2.5PB upload so quite a heavy user if I do say so myself

This post has been edited by isr25: Jul 16 2024, 02:56 PM

Is this the same SWU4.0 deal mentioned by others in this thread? Cause no one else mentioned that the 1gbps speed is only valid for 24 months

I dunno. At first I wanted to get the 1Gbps deal, but I asked if this was perpetual and that was what they told me. The only perpetual price was the 300mbps and 500mbps. It might be a ruse to get me to choose a lower plan, or it might be perpetual in the future too coz who knows what plan will there be in 24 months. No regrets with that free extra 3 months of no bill payments

That usage how many pax per household using .. ?

Me now 500mbps always less than 500GB / month these days.
Coughing (i mean covid) period that time higher like always exceed 1TB / month (300mbps pack)

My contract ending in 30 Sept 2024.
Then wanna ask for SWU 4.x

Hopefully same price as you given above or lesser

Just 2 people in my home, but I have a NAS 24x7 and CCTV that is contributing to the huge traffic usage. Good luck with your endeavor to pay less! Hopefully we all can pay less to the Telcos

Ah, i see.

Yea, been keep asking TMnut during my 18th and 21th month contract but still kenot like "early" amendment.
No exception given but there are some unifi user get the "VIP" treatment which can add-on new contract.

Not accurate one
How possible 17GB usage

Hi guys, how to check if I am stil under contract?

Ok laaa. Tally a bit with my router’s numbers

I use tp link, no such log, pc got intall such program, but is log per pc, not sum with wifi usage

Dunno why tm record only 17GB for my acc

probably it was in middle of system migration on that time.
Between April and June they did some, I would call, enshittification job with app and customer portal. During that period lots and things gone wack, some accounts stopped updating and even pppoe auth in some accounts stopped working right.

This post has been edited by failed.hashcheck: Jul 16 2024, 05:56 PM

Hmm, I was one of them who also quoted the same price as mentioned for the 1Gbps but didn't know it was not perpetual but instead of 3 months free, I was offered 6 months free instead as I went to TMpoint to terminate my unifi and I asked if it was a fixed price after contract, they said yes. Guess different treatment or some know about it.