anyone recently checked at TMPOINT whether they have the SWU offer?

Last I check was 2-3 weeks ago.

What's included :
1. 6 Months Waiver
2. Must take Unifi Mobile. Can be terminated after 2 months
3. Recontract

This post has been edited by cHiLdHo0drEaMz: Jul 14 2024, 07:53 AM

I got SWU 4.0 last month. Unifi Mobile can terminate any time you want. I terminate mine after one week.

I didn't know that. The staff at TM Point Kajang told need to use atleast 2 months

I go to TM Point Parit Buntar, Perak. The staff just said can used for 1 month and then can terminate, as we pay for month price. But I just terminate it after one week at Twitter Unifi Chat. 5 minute settle terminate.

6 months waiver. that's alot. Ok, going to TMPoint soon. Better take this offer than changing to Astro fibre i guess

I terminate after 2 days

Is your ONU/ONR also binded? Meaning you cant switch to another ONU/ONR without getting TM involved?

You can't change the ONR unless you look Anime for GPON stick.

I wish to throw away the ONR!

You can use your old fiberhome modem if you still have it.

That unit can deliver 920Mbps consistently.

My old modem is from huawei. Since this is the new modem i let the TM scratch his head. I just keep complaining till the problem solve

Btw, i saw some said fiberhome seem better and some encounter problem

This post has been edited by TubeNRibbon: Jul 15 2024, 12:24 PM

In my case now I have the black ONR and 2 ONU (one alcatel, one fiberhome). If I connect either of the two ONUs they will fail to connect.

Before this the fiberhome ONU worked but the alcatel/dlink ONR wouldn't work, until TM technician call the backend to do something.
The suspicion is this shit OLT I'm connected to requires some kind of hardware bind to the ONU.

For separate device.
fibre modem = lifetime TM warranty
router = 1 year TM warranty

For combo fibre modem/router = 1 year TM warranty (nowaday TM provided)

Which one to choose ?
https://reolink.com/blog/modem-router-combo-vs-separate/

I reported the case again with TM, so let them sort out the issue before i report to MCMC. Try add more weight to the issue i reported.

I applied to transfer to Celcom Fibre last week. Unifi just callled me to offer:
1. 300Mbps, 24 month contract, 6 months free, RM119
2. 500Mbps, 24 months contract, 6 months free, RM139
3. 1Gbps, 24 months contract, 3 months free, RM159

The 300Mbps and 500Mbps price is perpetual. However, the 1Gbps price is only valid for 24 months, and after that, the package will be 500Mbps for RM159 from the 25th month onwards.

I chose the 500Mbps for RM139 as it’s more than enough for my use case at home and with 6 months free too. Thanks for reading

Me looking at my RM269 1G contract

Time to bring this up with live chat and see

So you apply the transfer just after your 24th month contract with Unifi ends ?

I have been on Unifi since the 20Mbps top speed got free upgrades to 50Mbps, then 100Mbps, then 800Mbps. My contract ended maybe 10plus years ago. Been paying RM200 plus for that 800Mbps, and decided to maybe transfer to CelcomDigi coz way cheaper overall, but a bit reluctant coz of no IPv6 and CGNAT - no public IP. At least the 500Mbps from Unifi is still Public IP.

The 800Mbps is a bit overkill for me as I only download large files here and there, but I do appreciate the Public IP due to VPN tunneling to my own router. My usage currently (looking at MyUnifi app insights) is about 1.3TB download and 2.5PB upload so quite a heavy user if I do say so myself

This post has been edited by isr25: Jul 16 2024, 02:56 PM

Is this the same SWU4.0 deal mentioned by others in this thread? Cause no one else mentioned that the 1gbps speed is only valid for 24 months

I dunno. At first I wanted to get the 1Gbps deal, but I asked if this was perpetual and that was what they told me. The only perpetual price was the 300mbps and 500mbps. It might be a ruse to get me to choose a lower plan, or it might be perpetual in the future too coz who knows what plan will there be in 24 months. No regrets with that free extra 3 months of no bill payments