Will update I guess either outside port issue or setup might conflict.
Sure won't be combo box

This post has been edited by NagaK: Jul 2 2024, 12:10 AM

Yes, I think since yesterday or so. Shah Alam area port problem due to cable cut

So even my Pocong f5 connect nearest deco 75 also download only around 100. At best 300 something

Ur monthly bill is like for 2gbps subscription

Its good u get better speed for that price.

I have upgrade my unifi from 300Mbps to 500Mbps. They also upgrade the router using skyworth that combine GPON and modem. But from the day they installed the modem, my connection are not stable. got high latency and also time out when ping to google dns from pc and other device. but when ping from the router itself looks like okay no latency and time out. is it because of the modem or the device.

You deserve the right for 2gbps as the price you are paying right now is very unreasonable. But you need to check the package name have any - Pro Upgrade stated or not. If not, mean they upgrade you to 2gbps with 24 months contract.

yah CAT7 Cable too cheap crap they are fake that why bad
try AMPCOM CAT7 that brand very good stable go official AMPCOM

yah i know have you try AMPCOM that brand very good

TM technician came and said this white box (not sure what it called) is broken and this is not their responsibility and they will not help to fix. Anyhow, they did provide other contractor number so that we can contact them.
Would like to double check, is it true? I thought this box is installed by TM?
TQ

Yes, if they can detect the fiber signal from the pole to the white box, it means the issue happens after the white box, likely with the cable inside your premises. Anything after the white box is beyond their responsibility, and you will need to hire your own contractor to replace the fiber cable. They might provide you with the contact information for contractors, but in my area, they often refuse to do so even though they have the contact. The TM gave you the contractor contact is actually helping you already. If not, you totally no idea who you can contact to fix the cable.

I've had my cables damaged by rats in the past, so I asked them to add a tube to protect the fiber.

Just have them come and replace the cable. Prices vary; for your reference, I paid 250 back in 2018 and about 180 three months ago. But the total cost depends on the length and size of your house. Try to negotiate.





This post has been edited by jiaen0509: Jul 2 2024, 02:10 PM

Hi,

Just went to TMpoint to terminate my Unifi and they said new Stay with Unifi promo started yesterday.

1Gbps for RM159/mth 6 month free bill.

With the bad routing, every night... Imma come back to Unifi once it is better. Now on Maxis fiber for 2 years and will see any improvement by then

Maxis on TM infra? What plan do you subscribe?

Actually they can help get their contractor to replace the fibre cable for you. But maybe easier job just give you the number and let you nego with the contractor.

Yes, on TM Infra.

RM159 1Gbps/mth since i got hotlink postpaid 60 but Sarawak edition as there is RM20/mth rebate for postpaid plan.

Paid extra RM10/mth for Public IP but still bearable since Unifi International routing is quite bad every night.

This post has been edited by xjoshualaw29: Jul 2 2024, 02:38 PM

Then, they should give 2Gbps for RM239. That would attract much crowd

What's the max speed you can get on Maxis 1Gbps

High chance it's less than 900Mbps as reported by several users

Currently average around 894Mbps on most servers. TM is capping the connection. I requested for the 2.5Gbps ONU to remove the current ONU bottleneck but if TM is really capping. I also a bit concerned but routing wise is more bearable than Unifi routing.

On the day of Installation , I got around 920Mbps with my Asus AX4200.

This post has been edited by xjoshualaw29: Jul 2 2024, 03:42 PM

Same, only manage to get 9xxMbps on the first day then it's always less than 900Mbps after that.

Check out my complain here. https://forum.lowyat.net/topic/5463322

I am on the Skyworth 2.5G ONU

I didn't enquire on that since already on Maxis but if routing is bad, I'll just move back once contract ends

Yea I saw your post back on Maxis side. Thinking what to do as well. Maxis even asked me to give a good reason to go for the 2.5Gbps Skyworth ONU as well.

I will see how can liase with Maxis/TM side in Kuching but doubts as will keep bringing up the issue. Closing the report will not work if i keep making more

Hot damn! I'm going to TM Point to try and get this. Hopefully, I can secure that offer.
I'm currently paying RM189 per month for 1Gbps.

Mind to share what’s the ‘story’ behind it

Yea lo, me too. Please keep us posted on your outcome ya.