Yeap, that's the weakness of copper
Thieves like to steal them

And the cost of copper is getting higher hence why TM is taking some time to get them replaced as they would rather plan for Fiber replacement instead of reusing copper

Tried submitting termination request since 1 whole month without internet?

Did you forget to set the VLAN configuration?
LAN > IPTV > Select ISP Profile > UniFi Home

This post has been edited by sHawTY: Feb 5 2024, 05:40 PM

Alternatively, have TM (Telekom Malaysia) configure the DLINK device in bridge mode, functioning solely as an ONU modem. This allows the ASUS router to manage DHCP, Wi-Fi, and the PPPoE dial-up.

My office has implemented this setup, utilizing our Fortinet firewall as the PPPoE dialer. However, not all technicians are familiar with this configuration. During an upgrade, the initial TM technician observed that the process was incomplete in TM's system. Consequently, they had to abort the new ONU installation and await further instructions.

The following week, a different TM technician arrived at our location with a different DLINK ONU but lacked the expertise to perform the necessary configuration. Fortunately, I had the contact information of the first technician, enabling them to guide the second technician through the setup process.

This post has been edited by sHawTY: Feb 6 2024, 02:48 PM

laihuhng If you plan to ask TM to configure the ONU into bridge mode, please be aware that they may charge you, as it is not considered an issue with TM.
The request for a change to bridge mode should be submitted by the customer during the ONU replacement process, not afterward

Moreover, the helpline agent is unlikely to possess any information on this matter, so it's crucial to prepare beforehand

soonwai Have you ventured into configuring the DLINK ONU for bridge mode? I'm hopeful that someone with expertise on this can enlighten us with the process in the future

This post has been edited by sHawTY: Feb 6 2024, 05:29 PM

I'm sorry, but I have already deleted his number
The upgrade was completed over 6 months ago.

It's been like this for 2 weeks la
Every 6 months mesti ada jadi macam ni

Restart your router until you get 110 IP range
Shopee loads very fast on my side

As of this moment, no
UniFi is fucked up right now

Anyone took the Sharp 65” TV?
What model is it?

Source: https://unifi.com.my/customer
FAQ: https://unifi.com.my/sites/default/files/pa...%20Campaign.pdf

It's an actual 8K TV but that's not the TV that TM is offering
Because the 8K TV only comes in 2 size: 60" or 70". Whereas TM is offering a 65" TV

Had the same issue on both my iPhone & iPad
Just have to logout and login again

Does the ownership transfer automatically extend the contract for another 24 months, or does it continue the current contract?

Waiting patiently for my turn

SilentVampire Good idea to PIN this on the first page

Anyone from Subang Jaya having LOS LED bliniking on their BTU?
Been happening since last night

I'm thinking UniFi will soon remove Disney+ Hotstar from their free offering after the huge price hike

https://amanz.my/2024446357/

It's April now, and I'm still waiting for the upgrade from 800Mb/s to 1Gb/s.
Perhaps it's time to escalate the matter and raise a ticket with MCMC.

All users with 800Mb/s subscriptions should follow suit. Increasing the number of support tickets for the same issue heightens the probability of MCMC's attention, rather than TM leisurely addressing the matter.

This post has been edited by sHawTY: Apr 22 2024, 12:19 PM

First response from TM in MCMC portal regarding my 800Mb/s to 1Gb/s speed upgrade.
Will follow up if there are further updates.