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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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TongCN
post Jun 28 2024, 09:12 AM

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QUOTE(PJng @ Jun 27 2024, 11:48 PM)
repost from k

user posted image

updating game on steam so slow, never slow like this, 300mbps plan
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O.o ?

This morning i downloaded a game 3GB + within 5~7 minutes done though (can't recall cause i just go bancuh my kid's milk and back then it's already done)

500mbps pack
YoungMan
post Jun 28 2024, 10:24 AM

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QUOTE(abidshown @ Jun 27 2024, 11:45 PM)
damn, nowadays need vpn almost 24/7 even if ure browsing twitter/tiktok.. bloody hell unifi.. starting to regret grabbing swu3.0, can transfer ownership to someone else?
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I'm sure many would want the SWU 3.0 plan, especially 300mbps free upgrade to 500mbps at rm119. Just advertise it on this forum whenever you feel you give up on Unifi.

QUOTE(TongCN @ Jun 28 2024, 09:12 AM)
O.o ?

This morning i downloaded a game 3GB + within 5~7 minutes done though (can't recall cause i just go bancuh my kid's milk and back then it's already done)

500mbps pack
*
Morning usually no problem getting good speed.
Maxieos
post Jun 28 2024, 08:21 PM

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Again and again , waiting for unifi CS like 100 queue.Everything start to get slow at 8pm.
Anyone ? been asking what is the cheapest VPN rm10 a month ?
yenchenje
post Jun 28 2024, 10:59 PM

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Rough, electrician came today to fix second floor electricity, disconnected the whole house electric and lost my 3 weeks, nearly a month uptime with same IP (Almost 2T download/1.5T upload). Occasional slowdowns but never sluggish till unusable

118.x changed to 115.x now :/
PRSXFENG
post Jun 28 2024, 11:00 PM

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QUOTE(Maxieos @ Jun 28 2024, 08:21 PM)
Again and again , waiting for unifi CS like 100 queue.Everything start to get slow at 8pm.
Anyone ? been asking what is the cheapest VPN rm10 a month ?
*
Cheapest I've seen is windscribe build a plan, 2 locations unlimited
Select 2 locations + unlimited, $3, roughly RM15, they accept our ewallets even

But don't pick Malaysia server, it's slow, like less than 100Mbps, for me, Japan gives me good experience
lamusiqa
post Jun 28 2024, 11:25 PM

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QUOTE(lamusiqa @ Jun 25 2024, 05:46 PM)
Recently upgraded last weekend to 1Gbps with black Dlink combo modem+router. Now its on bridge mode and connected to my TP-Link AX73 router. Bandwidth speed went down to 300mbps just a day after and had it restored to 1Gbps after getting a cust service agent reset the port. That fix didn't last more than 2 days before going down to 300mbps again. Should I call Unifi again and have a technician look at the provided modem+router combo?

I'm actually suspecting it's a thermal throttling issue because it runs at 1Gbps again after restarting the modem+router.
*
Tested this thermal throttle theory by resetting the combo modem/router whenever speed is low (always at 300mbps DL/200mbps UL for some reason) and it works every time (back to 1gbps DL/500mbps UL).

I just bought a laptop cooler to cool the combo modem (which I had to flip upside down due to vents being on top of the device) so lets see tomorrow morning if the speed goes down to 300mbps again despite the new cooling solution.
john123x
post Jun 29 2024, 12:22 AM

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user posted image

whats wrong with shopee today?


tng55
post Jun 29 2024, 12:28 AM

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QUOTE(john123x @ Jun 29 2024, 12:22 AM)
user posted image

whats wrong with shopee today?
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mine lag shopee phone daam i think ip range bad
john123x
post Jun 29 2024, 12:42 AM

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QUOTE(tng55 @ Jun 29 2024, 12:28 AM)
mine lag shopee phone daam i think ip range bad
*
lazada no problem, youtube all fine...
denver1347
post Jun 29 2024, 01:06 AM

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At early 2023 Oct, I go unifi subscribed the 300mbps fibre.
Then late 2023 Oct, government announce free fibre upgrade.
I received SMS my unifi package is upgraded and ask to restart router.
I also do a speed test. It bump up to 500mbps.

But today I check the unifi app, my package is still 300mbps, speed test also 300mbps. Anyone face the same upgrade then downgrade as I do ??

If yes how you all handle ? Call to complain ?
coolguy_0925
post Jun 29 2024, 01:25 AM

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QUOTE(denver1347 @ Jun 29 2024, 01:06 AM)
At early 2023 Oct, I go unifi subscribed the 300mbps fibre.
Then late 2023 Oct, government announce free fibre upgrade.
I received SMS my unifi package is upgraded and ask to restart router.
I also do a speed test. It bump up to 500mbps.

But today I check the unifi app, my package is still 300mbps, speed test also 300mbps. Anyone face the same upgrade then downgrade as I do ??

If yes how you all handle ? Call to complain ?
*
The portal package plan name is old name, many including myself is still not reflecting the latest package plan name and TM claimed that they will do it by phase (I know... takes ages)

Now regarding your speed test 300Mbps using wifi or LAN cable?

TM only layan if you use LAN cable

If use LAN still only 300Mbps then yes you may file a complain to TM
tng55
post Jun 29 2024, 01:51 AM

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QUOTE(john123x @ Jun 29 2024, 12:42 AM)
lazada no problem, youtube all fine...
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yes youtube fine and lazada fine no problem
tng55
post Jun 29 2024, 01:53 AM

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QUOTE(denver1347 @ Jun 29 2024, 01:06 AM)
At early 2023 Oct, I go unifi subscribed the 300mbps fibre.
Then late 2023 Oct, government announce free fibre upgrade.
I received SMS my unifi package is upgraded and ask to restart router.
I also do a speed test. It bump up to 500mbps.

But today I check the unifi app, my package is still 300mbps, speed test also 300mbps. Anyone face the same upgrade then downgrade as I do ??

If yes how you all handle ? Call to complain ?
*
mine same my unifi app my package is still 300Mbps speed test still 510Mbps noting issue me always 510Mbps never drop 300Mbps and upload 110Mbps no problem
Maxieos
post Jun 29 2024, 06:21 AM

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QUOTE(PRSXFENG @ Jun 28 2024, 11:00 PM)
Cheapest I've seen is windscribe build a plan, 2 locations unlimited
Select 2 locations + unlimited, $3, roughly RM15, they accept our ewallets even

But don't pick Malaysia server, it's slow, like less than 100Mbps, for me, Japan gives me good experience
*
RM15 2 location windscribe build a plan? saw LTT said IPA ,check got 3+ years but need to pay rm372 divided around rm10 per month.
Anyone using IPA ?
PRSXFENG
post Jun 29 2024, 09:15 AM

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QUOTE(Maxieos @ Jun 29 2024, 06:21 AM)
RM15 2 location windscribe build a plan? saw LTT said IPA ,check got 3+ years but need to pay rm372 divided around rm10 per month.
Anyone using IPA ?
*
I myself don't like committing to long multi year subscriptions. and I tend to avoid any sponsored recommendations
andrekua2
post Jun 29 2024, 01:26 PM

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QUOTE(Azusa_San @ Jun 28 2024, 09:08 AM)
Will switch to other ISP once unifi contract end, as they don't take serious about the network quality and user experience.

To them as long as can reach full speed to local tm speedtest server, then means no issue, as they know all user care is turbo this turbo that

But in reality even a website like Shopee, Twitter can lag like hell at night puke.gif

We still need to fork out extra money to subscribe VPN to workaround unifi issue, very pathetic.
*
Dont say these... youtube, bein sports, iqiyi also damn laggy at times...

Much better experience now with uhome 5g... yeah, top speed is not as high as fibre but less laggy, streaming works, even my son playing roblox also complained less.

denver1347
post Jun 29 2024, 03:52 PM

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QUOTE(tng55 @ Jun 29 2024, 01:53 AM)
mine same my unifi app my package is still 300Mbps speed test still 510Mbps noting issue me  always 510Mbps never drop 300Mbps and upload 110Mbps no problem
*
Thanks for clarify. My speedtest is just 300mbps now.
Have to call Unifi to ask why "downgraded" sweat.gif sweat.gif sweat.gif
Azusa_San
post Jun 29 2024, 04:50 PM

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QUOTE(andrekua2 @ Jun 29 2024, 01:26 PM)
Dont say these... youtube, bein sports, iqiyi also damn laggy at times...

Much better experience now with uhome 5g... yeah, top speed is not as high as fibre but less laggy, streaming works, even my son playing roblox also complained less.
*
yes, maxis 5G also no issue, the network performance is much more consistent even during peak time compare to unifail
Maxieos
post Jun 29 2024, 08:39 PM

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QUOTE(Azusa_San @ Jun 28 2024, 09:08 AM)
Will switch to other ISP once unifi contract end, as they don't take serious about the network quality and user experience.

To them as long as can reach full speed to local tm speedtest server, then means no issue, as they know all user care is turbo this turbo that

But in reality even a website like Shopee, Twitter can lag like hell at night puke.gif

We still need to fork out extra money to subscribe VPN to workaround unifi issue, very pathetic.
*
QUOTE(john123x @ Jun 29 2024, 12:22 AM)
user posted image

whats wrong with shopee today?
*
Everything turn like slow now 8:25pm, ping over 1.3k ms , anyone facing is ?

315 packets transmitted, 288 received, 8% packet loss, time 313914ms
rtt min/avg/max/mdev = 14.512/765.847/1674.463/463.565 ms, pipe 2
john123x
post Jun 29 2024, 09:03 PM

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QUOTE(Maxieos @ Jun 29 2024, 08:39 PM)
Everything turn like slow now 8:25pm, ping over 1.3k ms , anyone facing is  ?

315 packets transmitted, 288 received, 8% packet loss, time 313914ms
rtt min/avg/max/mdev = 14.512/765.847/1674.463/463.565 ms, pipe 2
*
i am facing the same right now

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