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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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mikeeeee
post Dec 16 2023, 11:59 AM

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Went to downgrade my plan on Thursday since contract is over. The customer service at first only offered me 300mbps for rm139. Then I ask her about swu packages then she reluctantly say ,ohh itu.. that kena approval.

Then I say pls proceed to switch to that plan (rm119 300mbps free 6 month). She executed it and now 2 days later my plan name changed to

Product Name
Unifi Home 300Mbps staywithUnifi 4.0 Extra

Too bad no new router provided as she mentioned my existing router is wifi 6 already, replacement router only for those without wifi 6 router.


tng55
post Dec 16 2023, 12:28 PM

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QUOTE(mikeeeee @ Dec 16 2023, 11:59 AM)
Went to downgrade my plan on Thursday since contract is over. The customer service at first only offered me 300mbps for rm139. Then I ask her about swu packages then she reluctantly say ,ohh itu.. that kena approval.

Then I say pls proceed to switch to that plan (rm119 300mbps free 6 month). She executed it and now 2 days later my plan name changed to

Product Name
Unifi Home 300Mbps staywithUnifi 4.0 Extra

Too bad no new router provided as she mentioned my existing router is wifi 6 already, replacement router only for those without wifi 6 router.
*
300mbps for rm139 that very bad for SWU 4.0 due no free boost 500Mbps

Mine 300Mbps for RM119 With Free Boost 500Mbps SWU 3.0 free 6 Month bill got 2X Router wifi 6 fiberhome

lucky i already taken SWU 3.0 That very good
lolzcalvin
post Dec 16 2023, 12:34 PM

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QUOTE(kwss @ Dec 16 2023, 01:21 AM)
I had the same problem. Since I don't watch it, I don't bother diagnosing the issue. I remember having it quite a long time back. You only had this problem recently?
*
for quite a while now actually

QUOTE(ahlong @ Dec 16 2023, 01:33 AM)
happened to me before but with the old white box.. what i did, i contact unifi and they refresh/reset my vlan600 connection.. now just using the apps bcoz the apps video beauty than the box  wub.gif
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unifi app? or u mean smart tv apps like netflix and stuffs
ahlong
post Dec 16 2023, 01:06 PM

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QUOTE(lolzcalvin @ Dec 16 2023, 12:34 PM)
unifi app? or u mean smart tv apps like netflix and stuffs
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ya Unifi TV apps from playstore install on smart tv

when using the old whitebox, i use vlan600 (dedicated unifitv separate bandwidth) but the video seems not smart enough

now i use the Unifi TV apps from playstore on my smart tv.

This post has been edited by ahlong: Dec 16 2023, 01:08 PM
lolzcalvin
post Dec 16 2023, 01:33 PM

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QUOTE(ahlong @ Dec 16 2023, 01:06 PM)
ya Unifi TV apps from playstore install on smart tv

when using the old whitebox, i use vlan600 (dedicated unifitv separate bandwidth) but the video seems not smart enough

now i use the Unifi TV apps from playstore on my smart tv.
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I see. another quick question, the hell is a unifi tv password?
asellus
post Dec 16 2023, 01:51 PM

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QUOTE(lolzcalvin @ Dec 16 2023, 01:33 PM)
I see. another quick question, the hell is a unifi tv password?
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Should have been given to you during installation by the installer and via email. If you do not have it, live chat or call 100.
lolzcalvin
post Dec 16 2023, 01:53 PM

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QUOTE(asellus @ Dec 16 2023, 01:51 PM)
Should have been given to you during installation by the installer and via email. If you do not have it, live chat or call 100.
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haha the installation was like ages ago, hypptv era biggrin.gif
guess i'll hit up their hotline on monday..
Jjuggler
post Dec 16 2023, 02:23 PM

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Good afternoon, fellow forumers. Just a quick question. For RAHMAH package, what wireless class or brand of the router provided to the customer? Is it comes in mesh unit 2x stock isp router or single unit? Thanks.

This post has been edited by Jjuggler: Dec 16 2023, 02:24 PM
SUSMyProLife
post Dec 16 2023, 04:26 PM

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QUOTE(Jjuggler @ Dec 16 2023, 02:23 PM)
Good afternoon, fellow forumers. Just a quick question. For RAHMAH package, what wireless class or brand of the router provided to the customer? Is it comes in mesh unit 2x stock isp router or single unit? Thanks.
*
30 mbps and new 100mbps now still ac1200 class

Possible candidate including
1. Tp link C5v/ec221-g3v
2. Dlink DVG f2452

None of these are mesh capable afaik

This post has been edited by MyProLife: Dec 16 2023, 04:31 PM
BenYeeHua
post Dec 16 2023, 06:44 PM

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QUOTE(Jjuggler @ Dec 16 2023, 02:23 PM)
Good afternoon, fellow forumers. Just a quick question. For RAHMAH package, what wireless class or brand of the router provided to the customer? Is it comes in mesh unit 2x stock isp router or single unit? Thanks.
*
It is 30M, if you need, go buy those SWU 3.0 mesh unit, a lot are selling. laugh.gif
mikeeeee
post Dec 16 2023, 10:09 PM

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QUOTE(tng55 @ Dec 16 2023, 12:28 PM)
300mbps for rm139 that very bad for SWU 4.0 due no free boost 500Mbps

Mine 300Mbps for RM119 With Free Boost 500Mbps SWU 3.0 free 6 Month bill got 2X Router wifi 6 fiberhome

lucky i already taken SWU 3.0 That very good
*
The 300mbps rm 139 is not swu package.

The swu 4 I got is still rm119 for 300mbps, but no free router and no free speed upgrade but got free 6 months. Not bad la but best still swu 3
tng55
post Dec 16 2023, 11:05 PM

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QUOTE(mikeeeee @ Dec 16 2023, 10:09 PM)
The 300mbps rm 139 is not swu package.

The swu 4 I got is still rm119 for 300mbps, but no free router and no free speed upgrade but got free 6 months. Not bad la but best still swu 3
*
SWU 4 is not best due compare SWU 3.0 RM119 For 300mbps but free router + free speed upgrade 500mbps + free 6 month that not bad la 100% amazing
Jjuggler
post Dec 17 2023, 12:47 AM

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QUOTE(MyProLife @ Dec 16 2023, 04:26 PM)
30 mbps and new 100mbps now still ac1200 class

Possible candidate including
1. Tp link C5v/ec221-g3v
2. Dlink DVG f2452

None of these are mesh capable afaik
*
Atleast they should be giving the fiberhome ax1800 as standard. We dont know if the customer will upgrade the speed in the future.

QUOTE(BenYeeHua @ Dec 16 2023, 06:44 PM)
It is 30M, if you need, go buy those SWU 3.0 mesh unit, a lot are selling. laugh.gif
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I am already using TUF-Gaming AX6000. I was eyeing on 30M package due to the price is reasonable, and I am subscribed to Unifi Air 5G currently with 24months contract. So thought of setting dual wan config for my home by making the fiber as main, and 5G as backup / secondary. Thinking of adding another asus aimesh compatible (2nd hand unit) for my lab / home office.
coolguy_0925
post Dec 17 2023, 01:18 AM

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QUOTE(Jjuggler @ Dec 17 2023, 12:47 AM)
Atleast they should be giving the fiberhome ax1800 as standard. We dont know if the customer will upgrade the speed in the future.
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Probably they anticipated majority of 30M subscribers wont upgrade until need to change to wifi6 in near future
SUSKopistall
post Dec 17 2023, 06:11 AM

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Hope got Rahmah Unifi next year. Madani !!!
cklove96
post Dec 17 2023, 06:52 AM

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QUOTE(tng55 @ Dec 16 2023, 01:28 PM)
300mbps for rm139 that very bad for SWU 4.0 due no free boost 500Mbps

Mine 300Mbps for RM119 With Free Boost 500Mbps SWU 3.0 free 6 Month bill got 2X Router wifi 6 fiberhome

lucky i already taken SWU 3.0 That very good
*
500mbps for rm119 that very bad for SWU 3.0 due no free boost 800Mbps

Mine 500Mbps for RM89 with Free Boost 800Mbps SWU 3.0 free 6 Month bill got 2X Router wifi 6 fiberhome

lucky i already taken SWU 3.0 That very good

This post has been edited by cklove96: Dec 17 2023, 06:53 AM
akhito
post Dec 17 2023, 08:41 AM

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QUOTE(WaCKy-Angel @ Dec 9 2023, 04:20 PM)
What u mean not true? U changed to SWU4.0 too?
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ya 100mbps just a week earlier get RM89 free 6 months but here get RM79 same swu4.0 also
mikey8811
post Dec 17 2023, 12:42 PM

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QUOTE(cklove96 @ Dec 17 2023, 06:52 AM)
500mbps for rm119 that very bad for SWU 3.0 due no free boost 800Mbps

Mine 500Mbps for RM89 with Free Boost 800Mbps SWU 3.0 free 6 Month bill got 2X Router wifi 6 fiberhome

lucky i already taken SWU 3.0 That very good
*
Is that real? When did you get it? You are the only person who managed to get that. RM 89 was for 100 Mbps under SWU 3.0. You must have been very lucky or the attendant at the Unifi Centre was feeling generous that day. Nobody else had heard of it - they showed me all the packages on their computer.

Would you be so kind as to post a snapshot of your package details? The Unifi people say if I can show them that someone else got that package, they will do the same for me.

This post has been edited by mikey8811: Dec 17 2023, 12:47 PM
tng55
post Dec 17 2023, 01:37 PM

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QUOTE(cklove96 @ Dec 17 2023, 06:52 AM)
500mbps for rm119 that very bad for SWU 3.0 due no free boost 800Mbps

Mine 500Mbps for RM89 with Free Boost 800Mbps SWU 3.0 free 6 Month bill got 2X Router wifi 6 fiberhome

lucky i already taken SWU 3.0 That very good
*
what ?? rclxub.gif rclxub.gif rclxub.gif rclxub.gif

you 500Mbps for RM89 with free boost 800Mbps SWU 3.0 how you did get this rclxub.gif rclxub.gif rclxub.gif
WaCKy-Angel
post Dec 17 2023, 04:11 PM

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QUOTE(tng55 @ Dec 17 2023, 01:37 PM)
what ??  rclxub.gif  rclxub.gif  rclxub.gif  rclxub.gif

you 500Mbps for RM89 with free boost 800Mbps SWU 3.0 how you did get this  rclxub.gif  rclxub.gif  rclxub.gif
*
Wait till u see unker raynmann bragging about his Unifi

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