If someone here is on the 115.135.x range for IP, can help verify if speedtest to singapore servers are fucked?

GBe plan but only getting max 200mbps, need to know if it's a router issue or peering issue

115.134

It’s variable, and changes almost daily. One day your peering to a certain Singapore server is fine and the next day you will get triple the latency and >10% packet loss. For example, last night between 9pm-1am, out of the 5 servers my VPN provider offers in SG, only 1 was useable. It’s not just SG either. Even HK, Thai and Indo servers can be affected. It’s a TM problem and has been going on since just before MCO, not related to the submarine cable faults currently affecting our EU connectivity for the past month. So basically, we Unifi users are battling a combination of 2 issues nowadays – TM peering issues plus EU connectivity issues. Every night for the past month I try find one nearby SG server and use that as the first hop to negate TM’s usual peering issues, and then connect to Japan for the second hop to avoid the slow connectivity to EU domains caused by the undersea cable breakage.

Alright, I making one post for modding D-Link

EDIT: posted here https://forum.lowyat.net/topic/5458877

This post has been edited by Anime4000: May 22 2024, 01:04 PM

anyone experiencing intermittent signal on their UniFi, specifically in Klang area?

tried restart the router, sometimes can surf normal. then few hours like that, no internet.
called CS, they restarted the port on their side, good for few hours then got problem.

i'm using the 100Mbps package (previously on 30Mbps then free auto upgrade).

if this still happens, i might switch to Maxis Fiber.

but, Maxis fiber IS using TM's infra right?

Okay, it was at around 340Mbps, now testing at 1030PM its down to 80Mbps DL..
Okay this is weird, private network and local speedtest servers is *fine* ish but SG is just not working

EU for me not much of an issue as I don't have much stuff that is needed from EU, but to around SEA it's gotten worst in the last 2-3 months from my exp, never this bad during the first time that my internet upgraded to 1Gbps

This post has been edited by yenchenje: May 22 2024, 10:27 PM

Guess you can compile all those screenshot and write report send to tm to check.

Why though? Speed test can reach 1GB. When it's behaving properly can get 700-800mbps on steam downloads. I noticed the last time it happened (which was only after a gap of a few hours) it was because I was wondering why my steam downloads were only moving at 30mbps and thought it might have been a peering issue to the vpn but then checking the speed test to tm server it was maxed at 50+ mbps, so then I manually restarted ONR and voila straight after the usual 700+mbps.

Fiber reading? Sounds like something I would check on the ONR? Didn't see an option in the GUI the last time I was looking through it.

I'll wait till the problem reoccurs and check, but the last time it happened I remember seeing the ports were all green so it should be 2.5g.

Downloads from anything Microsoft-related (like Windows Updates, Xbox downloads) seem to slow down at night.

*sigh*

I guess the internet in unusable without a VPN at night.

this 1 your fiber kena makan already. Technician need to come and replace the cable. U go maxis even worse since maxis will need to call tm to replace the cable.

My installer took the long and hard way today he came with the white Skyworth AX3000 I told him that's for 100-800mbps, he told me it's a new model they just got it this week I told him I know but I want the black D-Link not this. So he called his boss and they confirm Ultra plan D-Link, Pro plan Skyworth. He said sorry and went back to office to get the stock and he's on the way again. Very nice fella 😂 Let's hope I can bridge that little brat to my Asus.

Edit: I can bridge to my Asus no problem at all and I can use my previous Huawei EG8240H5 also, both authenticate normally so no binding. They gave me the PLOAM pass too just in case for safe keeping. Kudos to the installer I gave them 10/10 feedback when they send me the sms link. Going back and forth to get the D-Link and very fast too 😂

This post has been edited by Ashren: May 23 2024, 02:36 PM

What is PLOAM pass? I didn't get it. Did you bridge your router just your own or installer did it?
I will try to install D Link ONR to just how stable fiber connection was

🙌🏻Great! Let’s monitor the speed issue raised by RViN before where the speed will drop to ~300mbps after certain periods of times (within 24 hours) on Black D-Link ONR and bridge mode. Looking forward to your feedback.

I bridged the D-Link myself but I told the installer beforehand and he said no problem he even show me how to do the bridge mode setup. It's exactly how other fellow members here taught us.

The PLOAM pass is the pass the ONR/ONU use to authenticate itself to the OLT before we can dial to the service. Usually the pass are generated with the serial num of the device. If the pass and serial doesnt match the profile on the OLT, the ONR/ONU cannot be used to dial PPPoE or even access the line. If they bind a particular ONU/ONR to the OLT you can only use that device to connect. If no bind, can use any ONR/ONU provided each device has its own PLOAM pass generated to match it's serial in the settings. Some called this ONU pass, even my installer refer to it as ONU pass. So if you hard reset your D-Link you need to enter PLOAM pass again in settings just like your PPPoE pass.

Example from Anime post ⬇️



This post has been edited by Ashren: May 23 2024, 03:39 PM

I'll monitor and will update in due time.

Did they sent u an sms? I noticed that whenever Unifi sent SMS about network fault/down, I still find that the internet works when I reached home. However it will be just like you said, the internet is on and off a couple of times every hour. So annoying when gaming.

one TM technician came today to troubleshoot.
at first, he replaced with a new white Dlink router he bought along which I am currently using (Dlink DVG F2452 used for 2 years already).
problem still persists. then he tried reset the router via a pin on my old router. no go.

then he used a new Dlink AX3000 Wifi6 router. Voila, no more issue.

he also feels strange why the my old and the new DVG F2452 routers got the problem where certain websites can't access even unifi.com.my, banking websites, etc.

issue resolved.

that AX3000 is supposed to be used with 300Mbps package but i got it for RM53 instead (technician visit fee).

Touchwood hopefully this new Wifi6 would last for years.

So If I contact to Unifi can I get PLOAM pass again? Installer said that if want to install new ONR call Unifi or contact him personally he said will assist

Yes just contact him personally and ask for the PLOAM pass he should have it (customer service they don't know they still gonna ask the installer) or ask him to assist you walkthrough in setting up the ONR. Once you get the ONR authenticated the rest is easy to setup.