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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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Ashren
post May 23 2024, 01:03 PM

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My installer took the long and hard way today he came with the white Skyworth AX3000 I told him that's for 100-800mbps, he told me it's a new model they just got it this week I told him I know but I want the black D-Link not this. So he called his boss and they confirm Ultra plan D-Link, Pro plan Skyworth. He said sorry and went back to office to get the stock and he's on the way again. Very nice fella πŸ˜‚ Let's hope I can bridge that little brat to my Asus.

Edit: I can bridge to my Asus no problem at all and I can use my previous Huawei EG8240H5 also, both authenticate normally so no binding. They gave me the PLOAM pass too just in case for safe keeping. Kudos to the installer I gave them 10/10 feedback when they send me the sms link. Going back and forth to get the D-Link and very fast too πŸ˜‚

This post has been edited by Ashren: May 23 2024, 02:36 PM
NagaK
post May 23 2024, 03:12 PM

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QUOTE(Ashren @ May 23 2024, 01:03 PM)
My installer took the long and hard way today he came with the white Skyworth AX3000 I told him that's for 100-800mbps, he told me it's a new model they just got it this week I told him I know but I want the black D-Link not this. So he called his boss and they confirm Ultra plan D-Link, Pro plan Skyworth. He said sorry and went back to office to get the stock and he's on the way again. Very nice fella πŸ˜‚ Let's hope I can bridge that little brat to my Asus.

Edit: I can bridge to my Asus no problem at all and I can use my previous Huawei EG8240H5 also, both authenticate normally so no binding. They gave me the PLOAM pass too just in case for safe keeping. Kudos to the installer I gave them 10/10 feedback when they send me the sms link. Going back and forth to get the D-Link and very fast too πŸ˜‚
*
What is PLOAM pass? I didn't get it. Did you bridge your router just your own or installer did it?
I will try to install D Link ONR to just how stable fiber connection was
jiaen0509
post May 23 2024, 03:17 PM

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QUOTE(Ashren @ May 23 2024, 01:03 PM)
My installer took the long and hard way today he came with the white Skyworth AX3000 I told him that's for 100-800mbps, he told me it's a new model they just got it this week I told him I know but I want the black D-Link not this. So he called his boss and they confirm Ultra plan D-Link, Pro plan Skyworth. He said sorry and went back to office to get the stock and he's on the way again. Very nice fella πŸ˜‚ Let's hope I can bridge that little brat to my Asus.

Edit: I can bridge to my Asus no problem at all and I can use my previous Huawei EG8240H5 also, both authenticate normally so no binding. They gave me the PLOAM pass too just in case for safe keeping. Kudos to the installer I gave them 10/10 feedback when they send me the sms link. Going back and forth to get the D-Link and very fast too πŸ˜‚
*
πŸ™ŒπŸ»Great! Let’s monitor the speed issue raised by RViN before where the speed will drop to ~300mbps after certain periods of times (within 24 hours) on Black D-Link ONR and bridge mode. Looking forward to your feedback.
Ashren
post May 23 2024, 03:29 PM

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QUOTE(NagaK @ May 23 2024, 03:12 PM)
What is PLOAM pass? I didn't get it. Did you bridge your router just your own or installer did it?
I will try to install D Link ONR to just how stable fiber connection was
*
I bridged the D-Link myself but I told the installer beforehand and he said no problem he even show me how to do the bridge mode setup. It's exactly how other fellow members here taught us.

The PLOAM pass is the pass the ONR/ONU use to authenticate itself to the OLT before we can dial to the service. Usually the pass are generated with the serial num of the device. If the pass and serial doesnt match the profile on the OLT, the ONR/ONU cannot be used to dial PPPoE or even access the line. If they bind a particular ONU/ONR to the OLT you can only use that device to connect. If no bind, can use any ONR/ONU provided each device has its own PLOAM pass generated to match it's serial in the settings. Some called this ONU pass, even my installer refer to it as ONU pass. So if you hard reset your D-Link you need to enter PLOAM pass again in settings just like your PPPoE pass.

Example from Anime post ⬇️

user posted image

This post has been edited by Ashren: May 23 2024, 03:39 PM
Ashren
post May 23 2024, 03:31 PM

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QUOTE(jiaen0509 @ May 23 2024, 03:17 PM)
πŸ™ŒπŸ»Great! Let’s monitor the speed issue raised by RViN before where the speed will drop to ~300mbps after certain periods of times (within 24 hours) on Black D-Link ONR and bridge mode. Looking forward to your feedback.
*
I'll monitor and will update in due time.
andrekua2
post May 23 2024, 03:31 PM

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QUOTE(Zaryl @ May 22 2024, 09:27 PM)
anyone experiencing intermittent signal on their UniFi, specifically in Klang area?

tried restart the router, sometimes can surf normal. then few hours like that, no internet.
called CS, they restarted the port on their side, good for few hours then got problem.

i'm using the 100Mbps package (previously on 30Mbps then free auto upgrade).

if this still happens, i might switch to Maxis Fiber.

but, Maxis fiber IS using TM's infra right?  doh.gif
*
Did they sent u an sms? I noticed that whenever Unifi sent SMS about network fault/down, I still find that the internet works when I reached home. However it will be just like you said, the internet is on and off a couple of times every hour. So annoying when gaming.
Zaryl
post May 23 2024, 03:52 PM

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QUOTE(bugipunch @ May 23 2024, 05:35 AM)
this 1 your fiber kena makan already. Technician need to come and replace the cable. U go maxis even worse since maxis will need to call tm to replace the cable.
*
QUOTE(andrekua2 @ May 23 2024, 03:31 PM)
Did they sent u an sms? I noticed that whenever Unifi sent SMS about network fault/down, I still find that the internet works when I reached home. However it will be just like you said, the internet is on and off a couple of times every hour. So annoying when gaming.
*
one TM technician came today to troubleshoot.
at first, he replaced with a new white Dlink router he bought along which I am currently using (Dlink DVG F2452 used for 2 years already).
problem still persists. then he tried reset the router via a pin on my old router. no go.

then he used a new Dlink AX3000 Wifi6 router. Voila, no more issue.

he also feels strange why the my old and the new DVG F2452 routers got the problem where certain websites can't access even unifi.com.my, banking websites, etc.

issue resolved.

that AX3000 is supposed to be used with 300Mbps package but i got it for RM53 instead (technician visit fee).

Touchwood hopefully this new Wifi6 would last for years. icon_rolleyes.gif


NagaK
post May 23 2024, 04:45 PM

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QUOTE(Ashren @ May 23 2024, 03:29 PM)
I bridged the D-Link myself but I told the installer beforehand and he said no problem he even show me how to do the bridge mode setup. It's exactly how other fellow members here taught us.

The PLOAM pass is the pass the ONR/ONU use to authenticate itself to the OLT before we can dial to the service. Usually the pass are generated with the serial num of the device. If the pass and serial doesnt match the profile on the OLT, the ONR/ONU cannot be used to dial PPPoE or even access the line. If they bind a particular ONU/ONR to the OLT you can only use that device to connect. If no bind, can use any ONR/ONU provided each device has its own PLOAM pass generated to match it's serial in the settings. Some called this ONU pass, even my installer refer to it as ONU pass. So if you hard reset your D-Link you need to enter PLOAM pass again in settings just like your PPPoE pass.

Example from Anime post ⬇️

user posted image
*
So If I contact to Unifi can I get PLOAM pass again? Installer said that if want to install new ONR call Unifi or contact him personally he said will assist
Ashren
post May 23 2024, 05:09 PM

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QUOTE(NagaK @ May 23 2024, 04:45 PM)
So If I contact to Unifi can I get PLOAM pass again? Installer said that if want to install new ONR call Unifi or contact him personally he said will assist
*
Yes just contact him personally and ask for the PLOAM pass he should have it (customer service they don't know they still gonna ask the installer) or ask him to assist you walkthrough in setting up the ONR. Once you get the ONR authenticated the rest is easy to setup.
RViN
post May 23 2024, 07:54 PM

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QUOTE(Ashren @ May 23 2024, 01:03 PM)
My installer took the long and hard way today he came with the white Skyworth AX3000 I told him that's for 100-800mbps, he told me it's a new model they just got it this week I told him I know but I want the black D-Link not this. So he called his boss and they confirm Ultra plan D-Link, Pro plan Skyworth. He said sorry and went back to office to get the stock and he's on the way again. Very nice fella πŸ˜‚ Let's hope I can bridge that little brat to my Asus.

Edit: I can bridge to my Asus no problem at all and I can use my previous Huawei EG8240H5 also, both authenticate normally so no binding. They gave me the PLOAM pass too just in case for safe keeping. Kudos to the installer I gave them 10/10 feedback when they send me the sms link. Going back and forth to get the D-Link and very fast too πŸ˜‚
*
Yeah some technicians are really good, the one who was handed my original upgrade job while maybe not being the most knowledgable did do a lot of running around for me.

QUOTE(Ashren @ May 23 2024, 03:29 PM)
I bridged the D-Link myself but I told the installer beforehand and he said no problem he even show me how to do the bridge mode setup. It's exactly how other fellow members here taught us.

The PLOAM pass is the pass the ONR/ONU use to authenticate itself to the OLT before we can dial to the service. Usually the pass are generated with the serial num of the device. If the pass and serial doesnt match the profile on the OLT, the ONR/ONU cannot be used to dial PPPoE or even access the line. If they bind a particular ONU/ONR to the OLT you can only use that device to connect. If no bind, can use any ONR/ONU provided each device has its own PLOAM pass generated to match it's serial in the settings. Some called this ONU pass, even my installer refer to it as ONU pass. So if you hard reset your D-Link you need to enter PLOAM pass again in settings just like your PPPoE pass.

Example from Anime post ⬇️

user posted image
*
Funny thing is in my case even though its binded, the PLOAM is the same, never changed.

I'm wondering if my case is special because I've been on the same account since around 2013 (set this up when the pilot 30mbps package was set up and only available in select areas). I wonder if because its some "old" account there's some different SOP they follow where they have to bind. I asked the technician but he didn't know about this, and they wouldn't let me talk to the backend people lol.

QUOTE(jiaen0509 @ May 23 2024, 03:17 PM)
πŸ™ŒπŸ»Great! Let’s monitor the speed issue raised by RViN before where the speed will drop to ~300mbps after certain periods of times (within 24 hours) on Black D-Link ONR and bridge mode. Looking forward to your feedback.
*
Ashren your router also has a 2.5GbE port? Will be interesting to see if you face the same behaviour as mine. If not then I think I'll flash Anime's firmware and see if we have the same OLT. Wonder if there's a chance my ONR itself could have some fault.

Also as an update from my end, seems like it doesn't take anywhere near 24 hours to occur. Reboot was at 4am, and when I decided to check at 4pm it was already slowing down to the 300mbps level. Couldn't restart the modem since I was working from home, did so at 6.30pm and it was fine right after. bangwall.gif
user posted image

And because of the stupid binding issue, I cant test with the previous ONU and this router also to see if similar things happen. Not sure if I can bind one of the 1G ports on the ONR to be the WAN port and see if the same problem occurs over time or not, just to rule out that its the ONR that has some issue not specific to the 2.5g port.
jason1986
post May 23 2024, 08:14 PM

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just signed up for 500 mbps. understand that free calls included in the package but no dect phone provided like last time.

are we supposed to buy the dect phone ourselves?
Jjuggler
post May 23 2024, 08:25 PM

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QUOTE(Ashren @ May 23 2024, 01:03 PM)
My installer took the long and hard way today he came with the white Skyworth AX3000 I told him that's for 100-800mbps, he told me it's a new model they just got it this week I told him I know but I want the black D-Link not this. So he called his boss and they confirm Ultra plan D-Link, Pro plan Skyworth. He said sorry and went back to office to get the stock and he's on the way again. Very nice fella πŸ˜‚ Let's hope I can bridge that little brat to my Asus.

Edit: I can bridge to my Asus no problem at all and I can use my previous Huawei EG8240H5 also, both authenticate normally so no binding. They gave me the PLOAM pass too just in case for safe keeping. Kudos to the installer I gave them 10/10 feedback when they send me the sms link. Going back and forth to get the D-Link and very fast too πŸ˜‚
*
You got balls mate. I still prefer the ONU/BTU + router config for any speed tier. If ONR, I will prefer to go for reputable ONR brands like Huawei or Nokia, if any of the local ISP offer these for landed. I will avoid D-Link products at any cost lol.

Anyone tested the Skyworth AX3000 yet? If yes, hows the unit and performance?

This post has been edited by Jjuggler: May 23 2024, 08:26 PM
Ashren
post May 23 2024, 08:27 PM

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QUOTE(RViN @ May 23 2024, 07:54 PM)
Yeah some technicians are really good, the one who was handed my original upgrade job while maybe not being the most knowledgable did do a lot of running around for me.
Funny thing is in my case even though its binded, the PLOAM is the same, never changed.

I'm wondering if my case is special because I've been on the same account since around 2013 (set this up when the pilot 30mbps package was set up and only available in select areas). I wonder if because its some "old" account there's some different SOP they follow where they have to bind. I asked the technician but he didn't know about this, and they wouldn't let me talk to the backend people lol.
Ashren your router also has a 2.5GbE port? Will be interesting to see if you face the same behaviour as mine. If not then I think I'll flash Anime's firmware and see if we have the same OLT. Wonder if there's a chance my ONR itself could have some fault.

Also as an update from my end, seems like it doesn't take anywhere near 24 hours to occur. Reboot was at 4am, and when I decided to check at 4pm it was already slowing down to the 300mbps level. Couldn't restart the modem since I was working from home, did so at 6.30pm and it was fine right after.  bangwall.gif
user posted image

And because of the stupid binding issue, I cant test with the previous ONU and this router also to see if similar things happen. Not sure if I can bind one of the 1G ports on the ONR to be the WAN port and see if the same problem occurs over time or not, just to rule out that its the ONR that has some issue not specific to the 2.5g port.
*
Yes 2.5gbe WAN from the 2.5gbe LAN1 of the ONR. I don't see any fluctuation on the speed right now it's been consistent for me since I got it. But I do came across a weird occurence at first when I use back my previous Huawei BTU setup just to test, I get consistent capped 800-850mbps down and 200-250mbps up on my Asus just like when I'm on 800mbps plan but full speed on D-Link bridge so I thought maybe they cap the speed based on the registered ONU profile but then I decide to start everything from scratch and I factory reset my Asus and I get max speed on both black D-Link and the Huawei so it's not a cap but something with the Asus. Maybe try factory reset your Asus too perhaps? I'm not on AsusWRT I use Merlin 388.7
Oltromen Ripot
post May 23 2024, 08:30 PM

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okay, i am envious of the new black dlink with 2.5GbE.
hoping to get one, but at same time i am wary TM will use excuse to bound another 2yrs.
Anime4000
post May 23 2024, 08:40 PM

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QUOTE(Jjuggler @ May 23 2024, 08:25 PM)
You got balls mate. I still prefer the ONU/BTU + router config for any speed tier. If ONR, I will prefer to go for reputable ONR brands like Huawei or Nokia, if any of the local ISP offer these for landed. I will avoid D-Link products at any cost lol.
*
There are many disbelieve D-Link in term of security, even own one, still use own ONU in SFP Form Factor:
QUOTE(Anime4000 @ May 19 2024, 08:42 PM)
Yesterday I went to Kota Kemuning and help to install PON Stick, configure Mikrotik and add support additional IPv4 address.

user posted image

even with new ONR, using own equipment is always best method, not to mention save space when ONU this small 😬
*
However, I still keep improving the PON Stick and add many hack to override OLT and bridge what ever possible, after understanding the SFP MSA SFF-8472 Compliance
user posted image

This should allow Auto Neg at 2.5G baseX as kernel read I2C from, at least works on Banana pi BPI-R3 + Openwrt 23.05.2:
https://github.com/torvalds/linux/blob/cf11.../sfp-bus.c#L327

Validate SFF-8472 Compliance, just to make sure...
user posted image

This post has been edited by Anime4000: May 23 2024, 08:44 PM
Ashren
post May 23 2024, 08:41 PM

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QUOTE(Jjuggler @ May 23 2024, 08:25 PM)
You got balls mate. I still prefer the ONU/BTU + router config for any speed tier. If ONR, I will prefer to go for reputable ONR brands like Huawei or Nokia, if any of the local ISP offer these for landed. I will avoid D-Link products at any cost lol.

Anyone tested the Skyworth AX3000 yet? If yes, hows the unit and performance?
*
I tell them nicely and like I said they're a bunch of cool installers. He can just say no either take it or leave it but he apologized and offered to switch but I have to wait since he gotta run back to the office so I said no problem take your time I'm free all day πŸ˜‚

My appt started at 10.30 and it ended at 1.40 when I sign the acceptance form. Took only 15 mins to set it up, the rest is the journey they took back and forth for that damn thing πŸ˜‚ I gave them kaw-kaw 10 ratings feedback and additional comments. In fact I just whatsapp them to ask for my voip pass and he replied instantly with the screenshot.

The build quality of the Skyworth is good to me. Sturdy and heavy but dunno the performance. They show me the thing briefly before I said no πŸ˜‚. All I know is the Mediatek wifi chip on that model is bad. Why I choose this black D-Link ONR is because I have a 2.5gbe router so if I plan to get 2gbps later I don't have to change my setup. But I might invest on PON stick idk.
Ashren
post May 23 2024, 08:42 PM

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QUOTE(Anime4000 @ May 23 2024, 08:40 PM)
There are many disbelieve D-Link in term of security, even own one, still use own ONU in SFP Form Factor:
However, I still keep improving the PON Stick and add many hack to override OLT and bridge what ever possible:
*
What choice do I have other than that D-Link? The Skyworth? πŸ˜‚
Jjuggler
post May 23 2024, 08:46 PM

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QUOTE(Anime4000 @ May 23 2024, 08:40 PM)
There are many disbelieve D-Link in term of security, even own one, still use own ONU in SFP Form Factor:
However, I still keep improving the PON Stick and add many hack to override OLT and bridge what ever possible:
*
I don't blame those who unaware of D-Link security practices. Once I toy around, I will sell my D-Link Black ONR lol. Haha.

QUOTE(Ashren @ May 23 2024, 08:41 PM)
I tell them nicely and like I said they're a bunch of cool installers. He can just say no either take it or leave it but he apologized and offered to switch but I have to wait since he gotta run back to the office so I said no problem take your time I'm free all day πŸ˜‚

My appt started at 10.30 and it ended at 1.40 when I sign the acceptance form. Took only 15 mins to set it up, the rest is the journey they took back and forth for that damn thing πŸ˜‚ I gave them kaw-kaw 10 ratings feedback and additional comments. In fact I just whatsapp them to ask for my voip pass and he replied instantly with the screenshot.

The build quality of the Skyworth is good to me. Sturdy and heavy but dunno the performance. They show me the thing briefly before I said no πŸ˜‚. All I know is the Mediatek wifi chip on that model is bad. Why I choose this black D-Link ONR is because I have a 2.5gbe router so if I plan to get 2gbps later I don't have to change my setup. But I might invest on PON stick idk.
*
I am happy you got a cool installer mate. if all installer like this, ISP can bungkus already. brows.gif
Anime4000
post May 23 2024, 08:47 PM

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QUOTE(Jjuggler @ May 23 2024, 08:46 PM)
I don't blame those who unaware of D-Link security practices. Once I toy around, I will sell my D-Link Black ONR lol. Haha.
*
Don't sell, I got news that TM will upgrade to 10G Fiber (XGSPON) and that D-Link can be swap for free
Ashren
post May 23 2024, 08:47 PM

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QUOTE(Oltromen Ripot @ May 23 2024, 08:30 PM)
okay, i am envious of the new black dlink with 2.5GbE.
hoping to get one, but at same time i am wary TM will use excuse to bound another 2yrs.
*
ONR replacement shouldn't be bound to contract as far as I'm aware of.

This post has been edited by Ashren: May 25 2024, 11:01 PM

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