Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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 Mar 27 2024, 08:29 PM
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Junior Member
584 posts Joined: May 2013 
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QUOTE(vez @ Mar 27 2024, 04:13 PM) anyone free upgrade last Oct 2023, plan name change? especially those 500Mbps upgraded to 800Mbps Never changed as well since that YEP 5 years ago. mine still same old plan name 500Mbps turbo 2018, speed is upgraded to 80Mbps   30 > 300 > 500. |
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Mar 27 2024, 10:08 PM
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Senior Member
1,271 posts Joined: Jul 2011
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QUOTE(vez @ Mar 27 2024, 03:13 PM) anyone free upgrade last Oct 2023, plan name change? especially those 500Mbps upgraded to 800Mbps same here, free upgrade to 800mbps but account still shows as yep something 500mbpsmine still same old plan name 500Mbps turbo 2018, speed is upgraded to 80Mbps |
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Mar 27 2024, 10:13 PM
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#1719
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All Stars
11,455 posts Joined: Oct 2007 From: KL 
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QUOTE(SamD @ Mar 27 2024, 07:17 PM) Been informed (unofficially) that only those customers currently paying at least RM239 on their 800 mbps plan will get free upgrade to 1Gbps.This is to bring price alignment and standardization on the 1Gbps plan @RM239 after upgrade, as there's so many price variations on the 800mbps plan due to previous discounts promo. I think you're paying RM129 or less for your 800mbps plan, correct? Just like me, likely not going to get the 1Gbps free upgrade. Also was told, if need 1Gbps then I have to pay RM239. Let see if TM will make a u-turn on this (unofficial) policy. Sad. Yeah, mine is 99 + 60 (UnifiTV) for 800Mbps. |
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Mar 27 2024, 10:17 PM
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Senior Member
1,881 posts Joined: Sep 2017
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QUOTE(soonwai @ Mar 27 2024, 10:13 PM) Sad. Yeah, mine is 99 + 60 (UnifiTV) for 800Mbps. Sad...  But RM168.55 still cheaper than most people. |
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Mar 28 2024, 12:30 AM
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Senior Member
829 posts Joined: Apr 2007
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QUOTE(jiaen0509 @ Mar 27 2024, 01:45 PM) So far I think only one members here was upgraded from 800mbps to 1gbps. getting calling but acc under company... 800mpbs they offer free upgrade to 2gbps.. because for company so i reject Wondering is anyone else got the free upgrade for 800mbps user? |
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Mar 28 2024, 12:39 AM
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#1722
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(SamD @ Mar 27 2024, 07:17 PM) Been informed (unofficially) that only those customers currently paying at least RM239 on their 800 mbps plan will get free upgrade to 1Gbps.This is to bring price alignment and standardization on the 1Gbps plan @RM239 after upgrade, as there's so many price variations on the 800mbps plan due to previous discounts promo. I think you're paying RM129 or less for your 800mbps plan, correct? Just like me, likely not going to get the 1Gbps free upgrade. Also was told, if need 1Gbps then I have to pay RM239. Let see if TM will make a u-turn on this (unofficial) policy. Doesn’t make sense. Then they should not announce 800 will get free upgrade to 1gbps in general. |
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Mar 28 2024, 12:50 AM
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Junior Member
36 posts Joined: Jul 2010
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I have changed to SWU last month and only just checked my bill.
  I'm a little confused on the -154.55 charge. Is the minus supposed to be an actual cost or something that is supposed to be waived? or is that 263.95 a charge that got carried over from my previous package? This post has been edited by kanonno: Mar 28 2024, 12:53 AM |
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Mar 28 2024, 01:13 AM
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Junior Member
101 posts Joined: Jun 2006
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QUOTE(jiaen0509 @ Mar 28 2024, 12:39 AM) Doesn’t make sense. Then they should not announce 800 will get free upgrade to 1gbps in general. Announcement is one thing, actually giving the upgrade is another. Not making sense maybe to us, but from TM business POV, it does. Anyways, as I said let's hope they will make a u-turn on the policy. We can only continue to wait and hope... |
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Mar 28 2024, 01:30 AM
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Junior Member
584 posts Joined: May 2013
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QUOTE(kanonno @ Mar 28 2024, 01:50 AM) I have changed to SWU last month and only just checked my bill. Usually actual cost + waived + prorate.I'm a little confused on the -154.55 charge. Is the minus supposed to be an actual cost or something that is supposed to be waived? or is that 263.95 a charge that got carried over from my previous package? |
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Mar 28 2024, 12:14 PM
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Senior Member
1,704 posts Joined: Jan 2003 From: Hogoh Pahang Hogoh 
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QUOTE(soonwai @ Mar 27 2024, 10:13 PM) Sad. Yeah, mine is 99 + 60 (UnifiTV) for 800Mbps. get ready to have answer, you already on the best plan offer, no speed upgrade will be implemented  maybe yes maybe not.. |
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Mar 28 2024, 12:32 PM
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Junior Member
533 posts Joined: Mar 2009
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QUOTE(zeronehza @ Mar 28 2024, 12:14 PM) get ready to have answer, you already on the best plan offer, no speed upgrade will be implemented I’m currently on 800mbps + ultimate pack + 600 free mins of call at RM150. maybe yes maybe not.. Received confirmation from TM that the upgrade is now Prioritising for those on 800mbps plan paying RM239 and above. Those whom are paying lesser, the upgrade will surely be given but timeline has been given or specified when it will be done. 
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Mar 28 2024, 12:36 PM
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Senior Member
1,431 posts Joined: Sep 2021
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QUOTE(cklove96 @ Mar 27 2024, 07:44 PM) honey moon end soon have to pay bill liao how to check this can you tell me i want check too because mine SWU 3.0 RM119 |
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Mar 28 2024, 12:40 PM
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Senior Member
1,431 posts Joined: Sep 2021
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QUOTE(soonwai @ Mar 27 2024, 10:13 PM) Sad. Yeah, mine is 99 + 60 (UnifiTV) for 800Mbps. you too much lucky then me lol RM119 500mbps if add RM10 to get 800Mbps i will upgrade too loltm never call me so can't get offering because i am SWU 3.0 RM119 since 7 November 2023 with 6 month free bill i think need wait 1 year or 2 year lol we don't care extended contract 2 years lol we dont move house because still stay my old house lol |
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Mar 28 2024, 12:53 PM
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Senior Member
1,704 posts Joined: Jan 2003 From: Hogoh Pahang Hogoh
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QUOTE(Mazda9 @ Mar 28 2024, 12:32 PM) I’m currently on 800mbps + ultimate pack + 600 free mins of call at RM150. yeah due to july 2024Received confirmation from TM that the upgrade is now Prioritising for those on 800mbps plan paying RM239 and above. Those whom are paying lesser, the upgrade will surely be given but timeline has been given or specified when it will be done.
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Mar 28 2024, 04:42 PM
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Junior Member
205 posts Joined: Nov 2007
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Just want some advices from all Sifus here . My current company just took up the TM Unifi Biz 1Gbps package.
We tested via the WIFI getting the average 900mbps ~ 1gbps then we put in our switches and AP but the wireless AP speed was around ~ 400 mbps max. Switches and WAP all are gigabit port hardware by Ruijie. Then I found out that when I plugged in direct wired (cat 6) to the TM Unifi ONR D-Link DPN-FX3060V , I also get the same average 400 mbps but if I switch to the wireless connection I am getting above 900mbps to 1gbps. Any ideas what wrong?  |
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Mar 28 2024, 08:29 PM
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#1732
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Senior Member
4,034 posts Joined: Dec 2019
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QUOTE(alloyion @ Mar 28 2024, 04:42 PM) Just want some advices from all Sifus here . My current company just took up the TM Unifi Biz 1Gbps package. managed switch?We tested via the WIFI getting the average 900mbps ~ 1gbps then we put in our switches and AP but the wireless AP speed was around ~ 400 mbps max. Switches and WAP all are gigabit port hardware by Ruijie. Then I found out that when I plugged in direct wired (cat 6) to the TM Unifi ONR D-Link DPN-FX3060V , I also get the same average 400 mbps but if I switch to the wireless connection I am getting above 900mbps to 1gbps. Any ideas what wrong? (i) traffic shaping on managed switch port? or your switch' port used for testing itself have restriction? (ii) mixed VLAN trunking with plain ethernet on same port? |
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Mar 28 2024, 09:49 PM
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#1733
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Junior Member
932 posts Joined: Dec 2019
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Still waiting for TM to flip a switch for 2G upgrade from 1G
 This post has been edited by yenchenje: Mar 28 2024, 09:49 PM |
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Mar 28 2024, 10:16 PM
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Junior Member
273 posts Joined: Apr 2019
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QUOTE(yenchenje @ Mar 28 2024, 09:49 PM) Still waiting for TM to flip a switch for 2G upgrade from 1G It'd be best to have tm upgrade 1g to 2 with 2.5g lan port ont/router, but then they have to upgrade existing 2g users too so  This post has been edited by surrodox2001: Mar 28 2024, 10:18 PM |
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Mar 28 2024, 10:58 PM
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#1735
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Junior Member
398 posts Joined: Jan 2003
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hi guys, do u know got any promo if sign up as new customer with unifi? Maybe going for 100mbps package.
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Mar 28 2024, 11:10 PM
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All Stars
12,039 posts Joined: Oct 2017
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QUOTE(aniq8676 @ Mar 23 2024, 11:15 PM) RM 89 (Normal Price RM99) - 100Mbps, Free 1 months RM 129 (Normal Price RM139) - 300Mbps, Free 3 months RM 149 (Normal Price RM159) - 500Mbps, Free 3 months RM 139 (Normal Price RM167) - 300Mbps, Free Netflix thru agent or tmpoint QUOTE(Fjive @ Mar 28 2024, 10:58 PM) hi guys, do u know got any promo if sign up as new customer with unifi? Maybe going for 100mbps package. Fjive liked this post
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