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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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sleyer
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Mar 28 2024, 12:30 AM
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QUOTE(jiaen0509 @ Mar 27 2024, 01:45 PM) So far I think only one members here was upgraded from 800mbps to 1gbps. Wondering is anyone else got the free upgrade for 800mbps user? getting calling but acc under company... 800mpbs they offer free upgrade to 2gbps.. because for company so i reject
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jiaen0509
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Mar 28 2024, 12:39 AM
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QUOTE(SamD @ Mar 27 2024, 07:17 PM) Been informed (unofficially) that only those customers currently paying at least RM239 on their 800 mbps plan will get free upgrade to 1Gbps.This is to bring price alignment and standardization on the 1Gbps plan @RM239 after upgrade, as there's so many price variations on the 800mbps plan due to previous discounts promo. I think you're paying RM129 or less for your 800mbps plan, correct? Just like me, likely not going to get the 1Gbps free upgrade. Also was told, if need 1Gbps then I have to pay RM239. Let see if TM will make a u-turn on this (unofficial) policy. Doesn’t make sense. Then they should not announce 800 will get free upgrade to 1gbps in general.
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kanonno
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Mar 28 2024, 12:50 AM
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New Member
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I have changed to SWU last month and only just checked my bill.   I'm a little confused on the -154.55 charge. Is the minus supposed to be an actual cost or something that is supposed to be waived? or is that 263.95 a charge that got carried over from my previous package? This post has been edited by kanonno: Mar 28 2024, 12:53 AM
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SamD
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Mar 28 2024, 01:13 AM
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Getting Started

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QUOTE(jiaen0509 @ Mar 28 2024, 12:39 AM) Doesn’t make sense. Then they should not announce 800 will get free upgrade to 1gbps in general. Announcement is one thing, actually giving the upgrade is another. Not making sense maybe to us, but from TM business POV, it does. Anyways, as I said let's hope they will make a u-turn on the policy. We can only continue to wait and hope...
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xCryptik
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Mar 28 2024, 01:30 AM
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QUOTE(kanonno @ Mar 28 2024, 01:50 AM) I have changed to SWU last month and only just checked my bill.   I'm a little confused on the -154.55 charge. Is the minus supposed to be an actual cost or something that is supposed to be waived? or is that 263.95 a charge that got carried over from my previous package? Usually actual cost + waived + prorate.
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zeronehza
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Mar 28 2024, 12:14 PM
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QUOTE(soonwai @ Mar 27 2024, 10:13 PM) Sad. Yeah, mine is 99 + 60 (UnifiTV) for 800Mbps. get ready to have answer, you already on the best plan offer, no speed upgrade will be implemented maybe yes maybe not..
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Mazda9
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Mar 28 2024, 12:32 PM
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QUOTE(zeronehza @ Mar 28 2024, 12:14 PM) get ready to have answer, you already on the best plan offer, no speed upgrade will be implemented maybe yes maybe not..  I’m currently on 800mbps + ultimate pack + 600 free mins of call at RM150. Received confirmation from TM that the upgrade is now Prioritising for those on 800mbps plan paying RM239 and above. Those whom are paying lesser, the upgrade will surely be given but timeline has been given or specified when it will be done.
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tng55
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Mar 28 2024, 12:36 PM
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QUOTE(cklove96 @ Mar 27 2024, 07:44 PM) honey moon end soon have to pay bill liao  how to check this can you tell me i want check too because mine SWU 3.0 RM119
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tng55
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Mar 28 2024, 12:40 PM
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QUOTE(soonwai @ Mar 27 2024, 10:13 PM) Sad. Yeah, mine is 99 + 60 (UnifiTV) for 800Mbps. you too much lucky then me lol RM119 500mbps if add RM10 to get 800Mbps i will upgrade too lol tm never call me so can't get offering because i am SWU 3.0 RM119 since 7 November 2023 with 6 month free bill i think need wait 1 year or 2 year lol we don't care extended contract 2 years lol we dont move house because still stay my old house lol
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zeronehza
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Mar 28 2024, 12:53 PM
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QUOTE(Mazda9 @ Mar 28 2024, 12:32 PM) I’m currently on 800mbps + ultimate pack + 600 free mins of call at RM150. Received confirmation from TM that the upgrade is now Prioritising for those on 800mbps plan paying RM239 and above. Those whom are paying lesser, the upgrade will surely be given but timeline has been given or specified when it will be done.
yeah due to july 2024
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alloyion
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Mar 28 2024, 04:42 PM
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Getting Started

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Just want some advices from all Sifus here . My current company just took up the TM Unifi Biz 1Gbps package. We tested via the WIFI getting the average 900mbps ~ 1gbps then we put in our switches and AP but the wireless AP speed was around ~ 400 mbps max. Switches and WAP all are gigabit port hardware by Ruijie. Then I found out that when I plugged in direct wired (cat 6) to the TM Unifi ONR D-Link DPN-FX3060V , I also get the same average 400 mbps but if I switch to the wireless connection I am getting above 900mbps to 1gbps. Any ideas what wrong?
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Oltromen Ripot
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Mar 28 2024, 08:29 PM
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QUOTE(alloyion @ Mar 28 2024, 04:42 PM) Just want some advices from all Sifus here . My current company just took up the TM Unifi Biz 1Gbps package. We tested via the WIFI getting the average 900mbps ~ 1gbps then we put in our switches and AP but the wireless AP speed was around ~ 400 mbps max. Switches and WAP all are gigabit port hardware by Ruijie. Then I found out that when I plugged in direct wired (cat 6) to the TM Unifi ONR D-Link DPN-FX3060V , I also get the same average 400 mbps but if I switch to the wireless connection I am getting above 900mbps to 1gbps. Any ideas what wrong?  managed switch? (i) traffic shaping on managed switch port? or your switch' port used for testing itself have restriction? (ii) mixed VLAN trunking with plain ethernet on same port?
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yenchenje
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Mar 28 2024, 09:49 PM
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Still waiting for TM to flip a switch for 2G upgrade from 1G This post has been edited by yenchenje: Mar 28 2024, 09:49 PM
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surrodox2001
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Mar 28 2024, 10:16 PM
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Getting Started

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QUOTE(yenchenje @ Mar 28 2024, 09:49 PM) Still waiting for TM to flip a switch for 2G upgrade from 1G  It'd be best to have tm upgrade 1g to 2 with 2.5g lan port ont/router, but then they have to upgrade existing 2g users too so This post has been edited by surrodox2001: Mar 28 2024, 10:18 PM
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Fjive
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Mar 28 2024, 10:58 PM
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hi guys, do u know got any promo if sign up as new customer with unifi? Maybe going for 100mbps package.
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PJng
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Mar 28 2024, 11:10 PM
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QUOTE(aniq8676 @ Mar 23 2024, 11:15 PM) RM 89 (Normal Price RM99) - 100Mbps, Free 1 months RM 129 (Normal Price RM139) - 300Mbps, Free 3 months RM 149 (Normal Price RM159) - 500Mbps, Free 3 months RM 139 (Normal Price RM167) - 300Mbps, Free Netflix thru agent or tmpoint QUOTE(Fjive @ Mar 28 2024, 10:58 PM) hi guys, do u know got any promo if sign up as new customer with unifi? Maybe going for 100mbps package.
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alloyion
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Mar 28 2024, 11:47 PM
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Getting Started

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Yes, L2 managed switch but the problem is ..i removed all the switches and AP. Just use back all to default Unifi router. Then plug direct from my laptop to the router DPN-FX3060V and I am getting the same 400 mbps yet the WIFI from the router giving me 1gbps. In the router admin portal, showing the internet is on own vlan. Connection [0]. All the LAN when connect showing 1000/1000. QUOTE(Oltromen Ripot @ Mar 28 2024, 08:29 PM) managed switch? (i) traffic shaping on managed switch port? or your switch' port used for testing itself have restriction? (ii) mixed VLAN trunking with plain ethernet on same port?
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yenchenje
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Mar 28 2024, 11:56 PM
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QUOTE(surrodox2001 @ Mar 28 2024, 10:16 PM) It'd be best to have tm upgrade 1g to 2 with 2.5g lan port ont/router, but then they have to upgrade existing 2g users too so :confused: I doubt they’ll bring out 2.5G ONU by this year, will probably stick with FX3060V for a year more at least But hopefully it’s soon since I alr have custom solution for utilizing it in a non aggregation way
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yenchenje
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Mar 28 2024, 11:57 PM
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QUOTE(alloyion @ Mar 28 2024, 11:47 PM) Yes, L2 managed switch but the problem is ..i removed all the switches and AP. Just use back all to default Unifi router. Then plug direct from my laptop to the router DPN-FX3060V and I am getting the same 400 mbps yet the WIFI from the router giving me 1gbps. In the router admin portal, showing the internet is on own vlan. Connection [0]. All the LAN when connect showing 1000/1000. :confused: So direct connection from combo box via RJ45 is also 400mbps max? Sounds like potentially a bad ONR..
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alloyion
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Mar 29 2024, 12:03 AM
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Getting Started

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Yeap, only WIFI giving the max speed.. most likely will call TM over to check on it. Crappy TM never give a good routers since last time. Always need to replace with something. QUOTE(yenchenje @ Mar 28 2024, 11:57 PM) So direct connection from combo box via RJ45 is also 400mbps max? Sounds like potentially a bad ONR..
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