you have to call them and inform that issue still persist, need technician to come over to take a look.

Guys, this means public IP is available right? Unifi 500mbps.


This post has been edited by ahrasis: Mar 27 2024, 10:13 AM

Do hide your MAC address if there is any.

Thanks a bunch.

So that is a public IP right if it matches out like in https://whatismyipaddress.com/ right?

Yes, it is.

Thanks for confirming @soonwai.

Unifi agent 0379647000 just called. He offered me upgrade from 30mbps to 100mbps at the same price with condition of contract 2 years. I told the fellow already upgrade without contract so what is he talking about. He claims that the previous upgrade was from government, not permanent cause no black and white. Went to checked the unifi dashboard really still showing 30mbps despite having been upgraded to 100mbps based on speedtest.

Double check via bill statement, even my plan shows 300mbps SWU, but on the bill shows 500mbps adv plus.
Also that number is not from a TM Agent, that's TM's Sales Dept.

So far I think only one members here was upgraded from 800mbps to 1gbps.

Wondering is anyone else got the free upgrade for 800mbps user?

Still waiting. Same postcode, 43000, as the forumer who got the 800Mbps-1Gbps upgrade.

My March'24 bill just released and still show old plan name :\

Really need to ask Unifi liao why belum tukar..

is the connection to europe crap on all ip ranges right now? i am seeing 30 - 100 kbps speeds only depending on the ip range i connect to. if i go through VPN in Japan i am back to pretty much full speed.

Still waiting also, am a 800mbps user from subang jaya area

anyone free upgrade last Oct 2023, plan name change? especially those 500Mbps upgraded to 800Mbps

mine still same old plan name 500Mbps turbo 2018, speed is upgraded to 80Mbps

ialso just receive call from this number.
my shop unifi plan existing = RM139 @ 300mbps with free call RM70

now offering same speed at RM119.50 with one SIM unlimited call+unlimited internet for 12 months

should i take this RM119.50?

**my plan start Oct 2022
**this is business plan

still waiting for 1gbps from 800mbps (turbo) 'patiently'... anyone else received it already?

This post has been edited by aa123aa: Mar 27 2024, 03:34 PM

what is ur montly payment ? if below 239 then wait patiently, if above that can ask for new upgrade 1Gbps @ RM 239 value broadband only, the jinX only + 2 years contract

This post has been edited by zeronehza: Mar 27 2024, 07:03 PM

Bill statement still show unifi 30mbps.

Been informed (unofficially) that only those customers currently paying at least RM239 on their 800 mbps plan will get free upgrade to 1Gbps.This is to bring price alignment and standardization on the 1Gbps plan @RM239 after upgrade, as there's so many price variations on the 800mbps plan due to previous discounts promo. I think you're paying RM129 or less for your 800mbps plan, correct? Just like me, likely not going to get the 1Gbps free upgrade. Also was told, if need 1Gbps then I have to pay RM239. Let see if TM will make a u-turn on this (unofficial) policy.

This post has been edited by SamD: Mar 27 2024, 07:19 PM

honey moon end soon have to pay bill liao