TMpoint open on weekend? My unifi using my wife name so hard to do it by myself need to bring her to tmpoint

Most of the TM Points don't open on weekends. https://home.unifi.com.my/support/tmpoint
And not all services can be handled by TAD.

its 20222 and yet they maintain that kind of mentality ... 5 working days a week for service industry ... bullshit 

TMpoint open on weekend? My unifi using my wife name so hard to do it by myself need to bring her to tmpoint

Can you elaborate further the 800mbps is at the same price as the pre-upgrade at 159/169/179 or top up?

30Mbps and 100Mbps can choose w/o entertainment.
300Mbps and higher can't. Very stupid forced bundling when we don't need such. And TM is smart to apply entetainment bundle (RM60) then immediately give special discount (RM60), so nett effect on bill is RM0; but, that means if we are to unsubscribe just the entertainment, our broadband bill total will still be unaffected and stupidly remain the same high.

You can also go for other providers.
Unifi (Maxis, Digi, Celcom) all part of national HSBB network, depending on location availability.

I engaged Maxis the moment I saw Unifi putting up DB on pole right behind my place, and Maxis do the chasing up to have my address registered ASAP into HSBB premises database.

Now 300Mbps package no longer come with any other entertainment package, at least for me.
My bill just internet services RM199 less RM70 with free calls (not sure limited calls time or unlimited)

Yep broadband only for me too and get to keep the phone line. Free minutes are no more though.

I tried to keep the bundled minutes to which no success. 600 minutes bundles (STD20) will cost additional RM20.

Anyone claims rebate for downtime before? LiveChat agent said can claim rebate for downtime after issue resolved. How does this work?

make them lodge a report requesting for rebate....they are really dumb actually.

Direct request the Agent for this?
And it seems that the complaint i send in trigger them to send some clueless contractor over. I had earlier asked their another staff, someone I engage with before he said there's network problems going on but from what I see, it doesn't reflect in their system as usual. Clueless CS lodge a case and a clueless contractor comes thinking this is a house modem issue.

yes with your official report no,make them submit a rebate request.
tm has been clueless from day one la...I been with unifi for 10years now ,nothing changed over the years 🤣 do note the rebate will be given over 2 bill cycles.

For the SWU packages, did anyone get new BTU and router? I know the router is not great but useful just for testing. I helped my friend to apply the same SWU 300Mbps package but he only have the router which I guess the new T&C has sort of announce it. Guess TM getting low budget on providing new equipment. I asked because when i applied mine, the TMpoint staff told me they gave new BTU and router so that's why I asked.

They said only can request when issue resolved.

So it's true that they can't check when some ground level people  do maintenance at their cabinets/exhanges?

A call to complain will trigger 3rd party contractor who come cluelessly to check your house modem just for the hope to earn commission.

This is what I seem to be getting. I  can see that the person calling to come to house only can speak broken language slangs BM. Obviously cannot be a proper staff.😤

if the rectification is taking longer than expected please lodge an mcmc report. in addition ,request tm for the rebate since more than 24 hours.

Anyone saw the maxis broadband with add on for 70inch sharp tv?  I wonder what is the model for it since RRP at 6999