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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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Yoooo
post Jun 8 2022, 08:15 AM

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staywithunifi Campaign (“Campaign”) is brought to you by Telekom Malaysia Berhad
(“TM”). The Campaign shall commence from 13 August 2021 until 30 June 2022
(“Campaign Period”). However, TM may, at its sole and absolute discretion ends or
extends the Campaign Period without prior notice to Customer.



Means the SWU offer is going to end very soon, but my contract is still valid upto September.... Haiz... cry.gif

martmax
post Jun 8 2022, 09:21 AM

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QUOTE(aniq8676 @ Jun 7 2022, 10:42 PM)
Basic SWU (Just Broadband)

800 mbps - RM 269
500 mbps - RM 199
300 mbps - RM 129
100 mbps - RM 99 or RM 119
*
that's about right as per the internal pricing sheet I saw yesterday.

still awaiting for mine to be activated as they were unable to update my account yesterday, pending HQ approval.
1mr3tard3d
post Jun 8 2022, 09:21 AM

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QUOTE(aniq8676 @ Jun 7 2022, 10:42 PM)
Basic SWU (Just Broadband)

800 mbps - RM 269
500 mbps - RM 199
300 mbps - RM 129
100 mbps - RM 99 or RM 119
*
was thinking of downgrading to 30 Mbps n trying to obtain SWU since they only allow upgrade
but realised that the 500 Mbps SWU RM 199 is more expensive than the turbo upgrade RM 189

QUOTE(Yoooo @ Jun 8 2022, 08:15 AM)
Means the SWU offer is going to end very soon, but my contract is still valid upto September.... Haiz... cry.gif
*
last time the offer period was until 31 December 2021
but had been extended like SST exemption on motor vehicle...
so there is still a chance of being extended
alternatively, u could always try your luck at TM point despite contract yet expired
sinnlig
post Jun 8 2022, 04:31 PM

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Update:

Managed to get the SWU package 300mbps @ 129

Had to walk in to TM Point.

I received a call from TM this morning but for some reason the guy don't wanna offer me SWU. So I went to TM Point since free today.

At TM Point they will try to shoo you away lol. So you must stand your ground and request for SWU package upgrade. They will say it's only offered to customers requesting to change to Maxis. So if they say that, u just say yes u considering changing to Maxis.

They say under SWU only got 300mbps @ 129. Higher speed don't have. Only got 500mbps @ 199, 800mbps @ 269 (or 259 can't remember).

The staff told me those who got 159/169/179 for 800mbps is because of their old package, they were paying this price for higher speed back then or something like that that's why they got 800mbps upgrade.

Anyway, they're confirmed my upgrade to 300mbps at 129. TM technician will come to my house to install new router but they told me to just reject the router or keep it since I don't need it. Speed will come into effect on the day they come to install that new router.

This post has been edited by sinnlig: Jun 8 2022, 04:31 PM
tng55
post Jun 8 2022, 10:17 PM

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QUOTE(sinnlig @ Jun 8 2022, 04:31 PM)
Update:

Managed to get the SWU package 300mbps @ 129

Had to walk in to TM Point.

I received a call from TM this morning but for some reason the guy don't wanna offer me SWU. So I went to TM Point since free today.

At TM Point they will try to shoo you away lol. So you must stand your ground and request for SWU package upgrade. They will say it's only offered to customers requesting to change to Maxis. So if they say that, u just say yes u considering changing to Maxis.

They say under SWU only got 300mbps @ 129. Higher speed don't have. Only got 500mbps @ 199, 800mbps @ 269 (or 259 can't remember).

The staff told me those who got 159/169/179 for 800mbps is because of their old package, they were paying this price for higher speed back then or something like that that's why they got 800mbps upgrade.

Anyway, they're confirmed my upgrade to 300mbps at 129. TM technician will come to my house to install new router but they told me to just reject the router or keep it since I don't need it. Speed will come into effect on the day they come to install that new router.
*
daam bad news 800Mbps can't get 159/169/179
sinnlig
post Jun 8 2022, 10:22 PM

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QUOTE(tng55 @ Jun 8 2022, 10:17 PM)
daam bad news 800Mbps can't get 159/169/179
*
Nope can't get, only those who subbed to those super old packages I guess
tng55
post Jun 8 2022, 10:24 PM

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QUOTE(sinnlig @ Jun 8 2022, 10:22 PM)
Nope can't get, only those who subbed to those super old packages I guess
*
yes super old guy can get
mine old package not apply due my area not available fibre that why i use streamyx i wait long time year
my area installed fibre since may 2019 daam to late wait almost 8years++ streamyx 4mbps bad
martmax
post Jun 9 2022, 10:54 AM

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QUOTE(sinnlig @ Jun 8 2022, 04:31 PM)
Update:

Managed to get the SWU package 300mbps @ 129

Had to walk in to TM Point.

I received a call from TM this morning but for some reason the guy don't wanna offer me SWU. So I went to TM Point since free today.

At TM Point they will try to shoo you away lol. So you must stand your ground and request for SWU package upgrade. They will say it's only offered to customers requesting to change to Maxis. So if they say that, u just say yes u considering changing to Maxis.

They say under SWU only got 300mbps @ 129. Higher speed don't have. Only got 500mbps @ 199, 800mbps @ 269 (or 259 can't remember).

The staff told me those who got 159/169/179 for 800mbps is because of their old package, they were paying this price for higher speed back then or something like that that's why they got 800mbps upgrade.

Anyway, they're confirmed my upgrade to 300mbps at 129. TM technician will come to my house to install new router but they told me to just reject the router or keep it since I don't need it. Speed will come into effect on the day they come to install that new router.
*
I was lucky for having dealt with a friendly staff and did not ask much. In fact, he did advise the 300Mbps at RM129 is the best deal.

The technician is coming today to replace the router, do you know which router they will be giving to fibre customers these days?

The existing one is TP-Link Archer C2000 which I turned off the wireless and connect Mesh M4 instead for wi-fi connections.
sinnlig
post Jun 9 2022, 11:07 AM

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QUOTE(martmax @ Jun 9 2022, 10:54 AM)
I was lucky for having dealt with a friendly staff and did not ask much. In fact, he did advise the 300Mbps at RM129 is the best deal.

The technician is coming today to replace the router, do you know which router they will be giving to fibre customers these days?

The existing one is TP-Link Archer C2000 which I turned off the wireless and connect Mesh M4 instead for wi-fi connections.
*
Yeah the staff did mention to me the router, iirc it's RJ6? Or RG6? Congrats haha, mine's coming tomorrow morning.
christina1
post Jun 9 2022, 11:20 AM

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QUOTE(martmax @ Jun 9 2022, 10:54 AM)
I was lucky for having dealt with a friendly staff and did not ask much. In fact, he did advise the 300Mbps at RM129 is the best deal.

The technician is coming today to replace the router, do you know which router they will be giving to fibre customers these days?

The existing one is TP-Link Archer C2000 which I turned off the wireless and connect Mesh M4 instead for wi-fi connections.
*
After contract expire price will be the same RM 129 for 300Mbps ?
martmax
post Jun 9 2022, 11:56 AM

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QUOTE(sinnlig @ Jun 9 2022, 11:07 AM)
Yeah the staff did mention to me the router, iirc it's RJ6? Or RG6? Congrats haha, mine's coming tomorrow morning.
*
If it's a Wi-Fi 6 router, would I still better off continue using my Deco M4 (Wi-Fi 5) as AP? At least the coverage around the house is good with Deco M4.

QUOTE(christina1 @ Jun 9 2022, 11:20 AM)
After contract expire price will be the same RM 129 for 300Mbps ?
*
I would assume the price RM129 is permanent until you change to a different plan in the future.
sinnlig
post Jun 9 2022, 12:13 PM

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QUOTE(martmax @ Jun 9 2022, 11:56 AM)
If it's a Wi-Fi 6 router, would I still better off continue using my Deco M4 (Wi-Fi 5) as AP? At least the coverage around the house is good with Deco M4.
I would assume the price RM129 is permanent until you change to a different plan in the future.
*
Yeah can continue to use the mesh to extend the WiFi coverage, just that won't get the same speed in the other corners of the house where the WiFi signal is weak originally. Better to have coverage than constant DC due to weak signal.
sinnlig
post Jun 9 2022, 12:14 PM

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QUOTE(christina1 @ Jun 9 2022, 11:20 AM)
After contract expire price will be the same RM 129 for 300Mbps ?
*
Should be the same. Better go ask for the SWU package before end of the month at TM Point.
AsuKi
post Jun 9 2022, 10:52 PM

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QUOTE(christina1 @ Jun 9 2022, 11:20 AM)
After contract expire price will be the same RM 129 for 300Mbps ?
*
and you get another secrect plan later. ik tm got so much hidden package for expired cust contract cool2.gif
tng55
post Jun 9 2022, 11:10 PM

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QUOTE(AsuKi @ Jun 9 2022, 10:52 PM)
and you get another secrect plan later. ik tm got so much hidden package for expired cust contract  cool2.gif
*
tm got another secrect plan 800mbps ??? i think they hidden package 800mbps cheaper like 159/169/179

batter i will wait
Kelvynlim
post Jun 9 2022, 11:11 PM

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QUOTE(lockmunk @ Jun 3 2022, 08:27 PM)
i do everything include face verification.

user posted image

also i received this email, just ignore, dont do anything. just wait call from TM.
*
Thanks for the tips. Will maxis process the switch even without you confirming it?

I just fear that TM will just approve the switch.


Kelvynlim
post Jun 9 2022, 11:15 PM

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QUOTE(tng55 @ Jun 8 2022, 10:17 PM)
daam bad news 800Mbps can't get 159/169/179
*
Can you elaborate further the 800mbps is at the same price as the pre-upgrade at 159/169/179 or top up?
SUSMyProLife
post Jun 10 2022, 04:28 AM

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QUOTE(Kelvynlim @ Jun 9 2022, 11:11 PM)
Thanks for the tips. Will maxis process the switch even without you confirming it?

I just fear that TM will just approve the switch.
*
will not perform switch if you do not go tm point for transfer request within a short period iirc
akib_mullen
post Jun 10 2022, 01:20 PM

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TMpoint open on weekend? My unifi using my wife name so hard to do it by myself need to bring her to tmpoint
fruitie
post Jun 10 2022, 01:24 PM

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QUOTE(akib_mullen @ Jun 10 2022, 01:20 PM)
TMpoint open on weekend? My unifi using my wife name so hard to do it by myself need to bring her to tmpoint
*
Most of the TM Points don't open on weekends. https://home.unifi.com.my/support/tmpoint
And not all services can be handled by TAD.

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