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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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kupang
post Jun 7 2022, 12:14 PM

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QUOTE(Oltromen Ripot @ Jun 6 2022, 09:14 AM)
If Unifi is available, any provider on HSBB will also be available.

I engaged Maxis right after the DB is put up, before my address even appeared inside HSBB premise database. if address is not in database, it won't be available on the checker; walk-in as they have a different interface with more recent database content than the web checker. Maxis did the chasing; now already have the premise fibre-ed by Maxis, done in a month.

P/S: i heard my would-be neighbours went to TM point to register, but got cold treament by staff. aborted, word spread; en-masse straight went to Maxis as well. i guess that will increase the sour puss-ness in TM point.
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I suppose the DB is under TM infra,

so both TM & Maxis technician comes visit your house, right ?

kkm
post Jun 7 2022, 12:34 PM

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Pardon my ignorance, can someone tell me what is the SWU package?
martmax
post Jun 7 2022, 12:46 PM

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QUOTE(kkm @ Jun 7 2022, 12:34 PM)
Pardon my ignorance, can someone tell me what is the SWU package?
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Google for staywithunifi and you will find a link to its official TNC pdf.
kkm
post Jun 7 2022, 01:21 PM

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QUOTE(martmax @ Jun 7 2022, 12:46 PM)
Google for staywithunifi and you will find a link to its official TNC pdf.
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Thanks!
YoungMan
post Jun 7 2022, 02:18 PM

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QUOTE(fookhing @ Jun 7 2022, 09:36 AM)
I just realised my neighbor's Unifi cable runs from the pole, overhangs above our balcony and reaches over to their upper bedroom. Generally it doesn't affect us, as we don't use the balcony much and it is somewhat above human height  - ceiling height ie. But what if hypothetically some neighbors don't like this overhanging cables above their balcony, what can they do?
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If say you don't like that overhanging cables above your balcony, best you can do is to call 100 and request TM to come and reroot the cable. It is not the neighbour's fault because TM's standard installation are done in such a way which determine by their contractor during installation.
Oltromen Ripot
post Jun 7 2022, 02:30 PM

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QUOTE(kupang @ Jun 7 2022, 12:14 PM)
I suppose the DB is under TM infra,

so both TM & Maxis technician comes visit your house, right ?
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correct.

TM is the caretaker of HSBB. responsibility right until ONU.

the maxis guy arrived sometime almost at the end of fibre cabling activity, took the ONU from TM guy's van, helped to configured both ONU and modem as the TM guy do finishing touches.

looked like they know each other enough to exchange banter, to not fuss about who's responsibility to configure the ONU.
sinnlig
post Jun 7 2022, 04:37 PM

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TM says SWU only for 100mbps @99 and 300mbps @129.


Don't have 800mbps etc. I'm waiting for them to call me.
martmax
post Jun 7 2022, 05:08 PM

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QUOTE(DeadBullet @ Jun 7 2022, 12:10 PM)
do update us on how it goes  thumbup.gif

was planning to try and get the swu plan as well since my contract for 30mbps ended last month
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Placed the order request with TM Point earlier.

Got the 300Mbps for RM129 broadband only and keep the landline. no bundled minutes or tv pack. try to haggle to include both but no success.

bye2 Ultimate pack which I rarely switched on except for normal FTA channels.


QUOTE(sinnlig @ Jun 7 2022, 04:37 PM)
TM says SWU only for 100mbps @99 and 300mbps @129.
Don't have 800mbps etc. I'm waiting for them to call me.
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It seems that they are doing SWU Phase 2 now, I just missed Phase 1 of more valued plans (assumingly part of the Turbo upgrade).

From my visit earlier today, I saw the CS referred to a piece of paper outlining the plans available for SWU.
Azusa_San
post Jun 7 2022, 05:35 PM

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QUOTE(martmax @ Jun 7 2022, 05:08 PM)
Placed the order request with TM Point earlier.

Got the 300Mbps for RM129 broadband only and keep the landline. no bundled minutes or tv pack. try to haggle to include both but no success.

bye2 Ultimate pack which I rarely switched on except for normal FTA channels.
It seems that they are doing SWU Phase 2 now, I just missed Phase 1 of more valued plans (assumingly part of the Turbo upgrade).

From my visit earlier today, I saw the CS referred to a piece of paper outlining the plans available for SWU.
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anyone can take swu? or only for those who are not under contract and wish to switch to other provider.
AsuKi
post Jun 7 2022, 05:50 PM

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QUOTE(Azusa_San @ Jun 7 2022, 05:35 PM)
anyone can take swu? or only for those who are not under contract and wish to switch to other provider.
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mcm bergantung kepada budibicara staff kat tm point. ada yang masih ada kontrak dpt apply pakej swu
sinnlig
post Jun 7 2022, 06:16 PM

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QUOTE(martmax @ Jun 7 2022, 05:08 PM)
Placed the order request with TM Point earlier.

Got the 300Mbps for RM129 broadband only and keep the landline. no bundled minutes or tv pack. try to haggle to include both but no success.

bye2 Ultimate pack which I rarely switched on except for normal FTA channels.
It seems that they are doing SWU Phase 2 now, I just missed Phase 1 of more valued plans (assumingly part of the Turbo upgrade).

From my visit earlier today, I saw the CS referred to a piece of paper outlining the plans available for SWU.
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But they only offered u the 300mbps? I'm still waiting for them to call me.
abmawie
post Jun 7 2022, 08:31 PM

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Time for me to pay a visit to TM Point.
Hwoarang45
post Jun 7 2022, 09:06 PM

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anyone unable to log in destiny 2 server tonight? dumb ass unifi, has to use vpn to singapore to log in ....zzz
JohnLai
post Jun 7 2022, 09:27 PM

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Well....there goes the international line connectivity again today. doh.gif
Rhetoric
post Jun 7 2022, 09:57 PM

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QUOTE(JohnLai @ Jun 7 2022, 09:27 PM)
Well....there goes the international line connectivity again today. doh.gif
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thank you for confirming it was the monthly internet slowdown day again.

even 360p buffering on twitch.

also just to add, Youtube is fine fortunately.

This post has been edited by Rhetoric: Jun 7 2022, 10:23 PM
twice1020
post Jun 7 2022, 10:16 PM

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QUOTE(JohnLai @ Jun 7 2022, 09:27 PM)
Well....there goes the international line connectivity again today. doh.gif
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Source mentioned that multiple subsea cable systems between Asia and Europe is down since this evening (around 8-9pm). Almost every provider now are having congestion from Asia to Europe (and vise versa) as the traffic is diverted via US.
aniq8676
post Jun 7 2022, 10:42 PM

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QUOTE(sinnlig @ Jun 7 2022, 04:37 PM)
TM says SWU only for 100mbps @99 and 300mbps @129.
Don't have 800mbps etc. I'm waiting for them to call me.
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Basic SWU (Just Broadband)

800 mbps - RM 269
500 mbps - RM 199
300 mbps - RM 129
100 mbps - RM 99 or RM 119
tng55
post Jun 7 2022, 10:47 PM

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QUOTE(sinnlig @ Jun 7 2022, 04:37 PM)
TM says SWU only for 100mbps @99 and 300mbps @129.
Don't have 800mbps etc. I'm waiting for them to call me.
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daam 100mbps RM99 and 300MBPS RM129

still no news 800MBPS Don't Forget TAG ME for UPDATE 800MBPS
SUSMyProLife
post Jun 7 2022, 11:15 PM

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QUOTE(tng55 @ Jun 7 2022, 10:47 PM)
daam 100mbps RM99 and 300MBPS RM129

still no news 800MBPS Don't Forget TAG ME for UPDATE 800MBPS
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Perhaps margin too low for them to offer


Better luck if you attempt switch to another provider
Rhetoric
post Jun 8 2022, 12:55 AM

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midnight update, everything seems fine now. twitch 1080p silky smooth.

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