Complain to MCMC is the only way now.
TM just shirk their responsibility about this....
Crap network...
Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO
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 May 22 2021, 10:09 PM
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1,882 posts Joined: Sep 2017 
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May 22 2021, 11:25 PM
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1,350 posts Joined: Nov 2004 From: HEAVEN & HELL 
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QUOTE(go626201 @ May 22 2021, 09:25 PM) Actually singtel and starhub also have the possibility to having problem also. depend on which ip range of singtel/starhub that you connecting.last year unifi to singtel network also having irregularly high latency issue. last year my sister need to connect back to home from starhub for remote computing. And that time, sometime 200ms between unifi and Starhub or Singtel network. Now just a time problem,we never know when will happens,and the worst problem is unifi to singapore or malaysia network 75% is having issue... Edited: What the...suddenly disconnect...  so far i never encounter irregularly latency yet. only happen few sec spikes that all. |
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May 22 2021, 11:26 PM
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Senior Member
1,350 posts Joined: Nov 2004 From: HEAVEN & HELL
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QUOTE(go626201 @ May 22 2021, 10:09 PM) Complain to MCMC is the only way now. next week start MCO.. more user will be WFH mode.. i think more congestion will be going on.TM just shirk their responsibility about this.... Crap network... |
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May 22 2021, 11:27 PM
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Senior Member
1,882 posts Joined: Sep 2017
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QUOTE(heLL_bOy @ May 22 2021, 11:25 PM) depend on which ip range of singtel/starhub that you connecting. That time will be few hours and happens every few days.so far i never encounter irregularly latency yet. only happen few sec spikes that all. Afternoon to midnight random time. Singtel one i know is Enterprise network. Starhub is home network ip. |
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May 22 2021, 11:30 PM
Show posts by this member only | IPv6 | Post
#2745
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Senior Member
1,873 posts Joined: Nov 2010
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QUOTE(heLL_bOy @ May 22 2021, 11:26 PM) next week start MCO.. more user will be WFH mode.. i think more congestion will be going on. Yup, WFM performance gonna lower than office because of network congestion, then Boss will complain about WFM while it is TM fault.  Anyways, I saw Melaka TM guys start putting fiber to the lorry at 9 PM night, unsure last hours working rush or what.  Normally they works at daylight time. This post has been edited by BenYeeHua: May 22 2021, 11:31 PM |
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May 23 2021, 01:30 AM
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Junior Member
363 posts Joined: Sep 2014
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Hello sifus!
I am noticing today that even during off peak times, my YouTube seems to be very laggy. Reset or anything not fixing it YouTube videos sometimes just don’t load today, like the actual player. Happens on YouTube tv and web. Phones seem fine Anybody else having this issue ? |
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May 23 2021, 02:58 AM
Show posts by this member only | IPv6 | Post
#2747
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1,873 posts Joined: Nov 2010
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QUOTE(shaktiv8 @ May 23 2021, 01:30 AM) Hello sifus! Nope for me, try enable IPv6?I am noticing today that even during off peak times, my YouTube seems to be very laggy. Reset or anything not fixing it YouTube videos sometimes just don’t load today, like the actual player. Happens on YouTube tv and web. Phones seem fine Anybody else having this issue ? If IPv6 is fine, then something happen on IPv4 which causing Google giving you wrong server to connect, it happen in old times. |
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May 23 2021, 03:45 AM
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Junior Member
363 posts Joined: Sep 2014
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QUOTE(BenYeeHua @ May 23 2021, 02:58 AM) Nope for me, try enable IPv6? Thank you ! Will try ipv6 thenIf IPv6 is fine, then something happen on IPv4 which causing Google giving you wrong server to connect, it happen in old times. |
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May 23 2021, 09:46 AM
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Junior Member
431 posts Joined: Sep 2015 From: Shah Alam
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Facebook live is lagging for me also. But seems only unifi but not mobile data?
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May 23 2021, 11:07 AM
Show posts by this member only | IPv6 | Post
#2750
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Junior Member
362 posts Joined: Jan 2011
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QUOTE(sonicmaster @ May 23 2021, 09:46 AM) Facebook live is lagging for me also. But seems only unifi but not mobile data? No problem here, did you try enable IPv6?Sometime will have some congestion on IPv4 which may cause lagging on facebook. Enabling IPv6 should solve your issue. |
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May 23 2021, 12:32 PM
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Senior Member
2,706 posts Joined: Jan 2009 From: Malaysia. 
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The connect is extremely slow. Nothing can be loaded. This issues has been there for the past 5 days. Anyone facing the same issues? Ampang area here NooBiE888 liked this post
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May 23 2021, 12:49 PM
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Senior Member
1,350 posts Joined: Nov 2004 From: HEAVEN & HELL
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QUOTE(go626201 @ May 22 2021, 10:09 PM) Complain to MCMC is the only way now. my mcmc report today close case again... again they sent technician to do something not related thing.TM just shirk their responsibility about this.... Crap network... lost faith with their service  |
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May 23 2021, 12:50 PM
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Senior Member
1,350 posts Joined: Nov 2004 From: HEAVEN & HELL
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QUOTE(crazycrazyman @ May 23 2021, 12:32 PM) The connect is extremely slow. Nothing can be loaded. This issues has been there for the past 5 days. Anyone facing the same issues? Ampang area here you not alone... everyone are facing the same issue.next week will be the worst.. more user will be WFH mode. This post has been edited by heLL_bOy: May 23 2021, 12:58 PM |
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May 23 2021, 01:04 PM
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Senior Member
1,882 posts Joined: Sep 2017
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QUOTE(heLL_bOy @ May 23 2021, 12:49 PM) my mcmc report today close case again... again they sent technician to do something not related thing. don't have any replies,just close case?lost faith with their service |
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May 23 2021, 01:08 PM
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Senior Member
1,350 posts Joined: Nov 2004 From: HEAVEN & HELL
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QUOTE(go626201 @ May 23 2021, 01:04 PM) don't have any replies,just close case? again... today morning they sent technician do fiber reading and check on the ports that all.same as yesterday. after they left... TM sent sms say case close. on skmm site they hvn update maybe on monday will update reply n case close as well. all info had been attached to them, seem they ignoring the issue. |
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May 23 2021, 01:13 PM
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Senior Member
1,882 posts Joined: Sep 2017
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QUOTE(heLL_bOy @ May 23 2021, 01:08 PM) again... today morning they sent technician do fiber reading and check on the ports that all. For that u just continue on the MCMC case. Just dont close the case until they "temporary" fix the problem.same as yesterday. after they left... TM sent sms say case close. on skmm site they hvn update maybe on monday will update reply n case close as well. all info had been attached to them, seem they ignoring the issue. Permanent fix is not possible i think. |
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May 23 2021, 01:19 PM
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Senior Member
1,350 posts Joined: Nov 2004 From: HEAVEN & HELL
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QUOTE(go626201 @ May 23 2021, 01:13 PM) For that u just continue on the MCMC case. Just dont close the case until they "temporary" fix the problem. i had a few ticket that i keep reopening status on last year till now they never close my case on MCMC and they tend to ignore once they replied you.Permanent fix is not possible i think. unless you open new ticket again. |
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May 23 2021, 01:27 PM
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All Stars
10,475 posts Joined: Jan 2003 From: Sarawak
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QUOTE(shaktiv8 @ May 23 2021, 01:30 AM) Hello sifus! i'm facing the same issue on my Sony X7000E tv. both tv, laptop & phone connected to my router. tv youtube extremely slow but laptop & phone youtube play fine. it's not ipv6 issue because it is disabled on the router. I am noticing today that even during off peak times, my YouTube seems to be very laggy. Reset or anything not fixing it YouTube videos sometimes just don’t load today, like the actual player. Happens on YouTube tv and web. Phones seem fine Anybody else having this issue ?  i 've restarted the network, reset tv to default, but problem remains. by the way, saw this photo on fb. TM team no wear mask?   This post has been edited by Skylinestar: May 23 2021, 01:30 PM |
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May 23 2021, 02:29 PM
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Junior Member
584 posts Joined: May 2013
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QUOTE(Skylinestar @ May 23 2021, 02:27 PM) i'm facing the same issue on my Sony X7000E tv. both tv, laptop & phone connected to my router. tv youtube extremely slow but laptop & phone youtube play fine. it's not ipv6 issue because it is disabled on the router. Close 1 eyes until someone get spread from/to them. i 've restarted the network, reset tv to default, but problem remains. by the way, saw this photo on fb. TM team no wear mask? Else later suddenly TM announce no installation or no maintenance during mco. Hahaha. aniq8676 liked this post
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May 23 2021, 02:32 PM
Show posts by this member only | IPv6 | Post
#2760
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Senior Member
1,524 posts Joined: Dec 2020 From: Perak
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QUOTE(Skylinestar @ May 23 2021, 01:27 PM) i'm facing the same issue on my Sony X7000E tv. both tv, laptop & phone connected to my router. tv youtube extremely slow but laptop & phone youtube play fine. it's not ipv6 issue because it is disabled on the router. Try activating IPv6 on the router i 've restarted the network, reset tv to default, but problem remains. by the way, saw this photo on fb. TM team no wear mask? Perhaps the owner has given them permission not to wear face masks. During the installation of Unifi in my house, I had given them permission not to wear face masks due to the hot weather and their condition at that time was a little tiring. |
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