Do you know any cloud provider providing VPS using Singtel or Starhub? I see there is non, if there is it would be a great help.

Have any idea what's going on with KL Colo for cloudflare? I am a customer for cloudflare warp (yes I paid RM14.99 for their 1.1.1.1), the last time I talk to support on cloudflare, they promise me that they are cooking something in the back for KL region. They know the bandwidth here is shit and they say they are doing a "fix" for it. I am not sure if they increased the bandwidth after 3 months rerouting it and decided that it is time to open it back to business.

SimplerCloud

This host should be using 1-Net Datacenter by SGIX.
But cant guarantee when will also start having problem.

My smokeping monitoring ip: 150.107.152.27

info i receive was bandwidth issue with our ISP.

all traffic via KL colo and JBIX colo are from SG. there is no direct route out from KL or JBIX from cloudflare.

This post has been edited by heLL_bOy: May 23 2021, 04:23 PM

But people who report about this issues are having IPv6 disabled, you can check their post, no IPv6 tag there.

As TM disabled IPv6 on Streamyx user(yes, enabling IPv6 only receiving local IPv6 for them), so by having QoS on IPv4 can greatly just happen on Streamyx users which feel nothing, as their network is slow already.

Mobile data having different route and, yes, IPv6, so it can be something happen on IPv4 only.

i keep getting high ping during gaming. this only happens at night time.

anyone facing the same issue?

i got one stupid question, hope can get some clarification.

i am using unifi 30mbps plan. turboed to 50mbps.

my home unifi, the contractor connect wire from home telephone port. is this normal for fibre subcriptions? cus i am paying fibre plan price.

recently planning to upgrade my plan. but the service centre told me my flat cannot support 100mbps.

my plan was 2017 plan. paying extremely expensive.

This post has been edited by reoz: May 23 2021, 08:15 PM

Means your flat actually using VDSL not purely fibre. There is no such thing as fibre plan pricing or VDSL pricing. As long as it is 30mbps it is all the same RM89.

you are running copper cable not actual fiber cable max support 50Mbps if i am not wrong.

unless they laying fiber cable that could support up to 800Mbps.


you not alone

Do you live in High-rise? If so, then the internet speed at the high-rise depends on the type of infra used at the high-rise. It seems that high-rises where you live still use copper instead of fibre.
The availability of infra Fiber optics at the high-rise depends on the building managements itself. Do they give permission for the ISP to install the fiber optic .

Edit: Is your subscription price still RM139/RM179 for 30Mbps or RM199/RM229 50Mbps

This post has been edited by aniq8676: May 23 2021, 08:40 PM

Now I can watch Facebook streaming smooth after connect to EU thru VPN

currently paying rm189 with tv plan. nvr use tv also

my place consider high rise. then no choice to keep my plan.

actually 30mbps sufficient for 5 devices? we use internet for youtube and online watching movies. not sure want to change plan or not.



This post has been edited by reoz: May 23 2021, 10:15 PM

For me i think 30 mbps is enough for multiple 1080p content,but if want 4k then only support 1 stream at the same time.

This post has been edited by go626201: May 23 2021, 10:26 PM

every night force to use VPN to solve the issue

I suggest to you,

you go to any nearby tmpoint and ask them to change to a 30mbps plan of RM89, and you also need to tell them that the high-rise that occupies now supports speeds of up to 50mbps, from there TM will suggest a 50mbps plan for only RM99. (For your information, the 50Mbps plan is still offered privately to high-rise residents who only have a copper. And the copper must be in good condition)

if 5 device stream netflix/youtube at the same time i think not enuf, unless you are patient enough.
if just casual surfing 30mbps is more than enough.
my office used to have 8mb streamyx only for ard 40ppl to use lag like hell but no choice since no unifi coverage.

Seems like TM network via Equinix SG to CMCC already blow up few days ago
CMCC 221.183.55.62
8.56AM

10.22PM


500MS seriously?
Will test again to this IP both TM and TIME tonight , if both ping spike maybe is CMCC problem (But usually CMCC have CMI for SEA Intl Network so it shouldn't be a problem)

as i told you yesterday that TM close my case on MCMC. today they sent email to me and close my case in MCMC portal.

Dear XXX

We refer to your complaint which was received through the Malaysian Communications and Multimedia Commission (MCMC). Firstly, our appreciation for bringing this matter to our attention and sincere apologies for the inconvenience caused.

Kindly be informed that we are trying to contact you but unreachable via mobile number on 24th May 2021. Based on the technical report (1-4192236XXX), account under XXX, account number XXX , we hereby would like to confirm that your technical issue has been resolved on 23 May 2021. For information from technical report our technical team has done repairing job at site, troubleshoot by checking at access network. Nevertheless, we would like to advise you to monitor your service performances and revert to us or call our helpdesk at 100, if the problem still persists. We wish to take this opportunity to thank you for your continued patience and understanding as well as extend our appreciation for your continuous support to TM.

We hope the above explanation clarifies on the matter. We look forward to serve you and we welcome any feedback as we are continuously improving on our product and services. Should you require any further clarification, kindly visit http://www.tm.com.my. Alternatively, you can email us at help@tm.com.my, tweet us @TMConnects or connect with us via Facebook at Everyone Connects.

Thank you.

Regards,
Nur Farahanim
Group Customer Experience (GCX)
Telekom Malaysia Berhad


now only can direct call MCMC to seek solution.

This post has been edited by heLL_bOy: May 24 2021, 12:20 PM

previous post ady mentioned Equinix SG/SGIX issue.

If u continue play around with TM,then might can contact to higher technical network team. I think I share the article before. (OVH network issue)
Keep play around with TM and MCMC.

And I also contact OVH 2-3days ago,they just replies on this morning.I told them TM don't bother the case, they said they also contact TM already. Hopefully the problem can be solve abit in next few days.
I already don't have hope for fully fix,but at least dont having more than 100ms at night, then i will be satisficed.