Yeah! It’s a collection of three partners with names E L and Y.
L came by to my house yesterday to help me remove the Steelcase Leap headrest, which I will maintain till the end of time is the worst headrest in the world but once removed gives rise to one of the finest chairs on the planet 😂

In case anyone’s interested to see what the inside of a Steelcase Leap looks like, it seriously looks like the chair has a face. PS: Join my ergonomic chair group!

Also, if you are interested, I am talking to a few people who might be interested to buy Steelcase chairs, so just let me know via DM if you’re interested and I may be able to get you a group rate (no promises though!)

You can also access Steelcase Malaysia’s online store (not Shopee - also allows you to make use of their FREE MERDEKA SHIPPING PROMOTION) here.

This post has been edited by Exoflare: Aug 22 2021, 09:52 AM

Boan Makeover offering Size B Aeron HM with Headrest for RM 5900.

Any comments please?

what is forwarders? and where can I get 1
how about the warranty of the chair? (duration/cover/ where to send etc ) which I highly doubt I will encounter any defect but just in case

Honestly, buy at your own risks. Another forumer and I were discussing about the risks few days before. At the end of the day, I decided to go big or go home and bought from Authorised Dealer, because it’s confirmed NEW, AUTHENTIC and warranty is authentic.

True enough, I was unfortunate that the unit that I received was faulty within one hour I received it. and Trax sent a chair engineer/mechanic to come and check within a day. And got confirmation that they will swap me a new chair after that. Though I have to wait for the new chair to swap by the coming week as they don’t have manpower to deliver.

I am just so glad that I decided to go for the original despite the higher prices. Because imagine if it’s not a AD, I don’t think they will do a swap and probably just keep blaming that you damage it on your own, so they cannot do anything or wait for weeks for them to get their parts or etc. The warranty claim will be so difficult to deal with.

AD has a reputation to care for, because if you make enough complaints to Herman Miller, they could lose their rights to be the AD too.


Edit: I did however book a Atlas Headrest from the Boan seller as Trax doesn’t bring in I think. I did ask but they said to order ourselves or something like that. Now waiting for the chair swap and headrest to arrive. Haha!

This post has been edited by miyakochan89: Aug 22 2021, 12:40 PM

Thanks for heads up

I agree

Order Merryfair, wait forever as covid issues, thus cancel order.

Now searching for steelcase series 2 with ELY, also no stock. Damm. Hope Zenpro will bring me good news, emailed them but not yet getting response.

forwarders are people who gives you a proxy address where you can get your stuff shipped to locally, and then they ship it to you (ezbuy is one of them)

warranty wise I guess gotta go back to china

Did you remove the adjustable lumbar support too? I found the chair to be more comfortable after removing it.

Hi does anyone try chair from alterseat? I'm interested to buy alterseat CG-07. Looks interesting.

Oh! You picked up the Aeron! Congratulations and welcome to the club!

Oh no I didn’t! You don’t like the adjustable lumbar support? I find that to be one of the hugest selling points of the chair tbh xD The headrest no way that thing is a disaster… Got us a few laughs and was an interesting networking opportunity though!

Honestly my Steelcase purchase was unique all the way through - bought the thing, GDEX stole the chair that was supposed to be shipped to me (or lost it along the way) despite the fact that I paid close to 200 in shipping (which shows you just how valuable the free shipping promo is), and ELY actually sent me a new one because I put on my angry customer face and demanded that they send by the date itself, so they basically sucked it up and sent one via Lalamove, then came the headrest issue.

I’m probably their most problematic customer to date, so if ever you want to talk to any of the ELY people, you can ask them about my strange tale and they’ll know what’s up 👌

waiting for it to be ok before i go test test at their showroom i m looking at cg700

same as in those shoppe taobao agent?
like we ask them to buy it for us right?

now still in doubt whether should go for m57 or v1 xD

im not really sure what agent does, but from what i see it seems similar to ezbuy

forwarders you only get a proxy address service, you still need to buy from merchant and have it shipped to that address, then ship again to your malaysia address

9months on this chair, didnt face this issue

Mine is quite new, not even 2 months. Now to see what the seller has to say about this.

Did you manage to try out the chair?

I finally got my exchange and everything is working out so far. But I do think that getting a headrest will definitely make the overall experience much more pleasant and comfortable.

It’s worthwhile to note that Herman Miller’s guidance about the Aeron not having a headrest or not needing one does have some basis - sacral support does lead to a stabilized spine and also to a situation whereby, if you are sitting up straight with a neutral or ergonomic position, your head will simply balance on top of your shoulders.

There isn’t really a use case when say, you are upright and looking at your computer where say, you’d throw your head back if say you’re using it as a work chair.

That said, it can also be said that they just didn’t wanna provide one - The Atlas will definitely improve your experience when you recline! It is very very comfortable.

(Though I might still recommend Secretlab if your preference is for say, going all the way down on recline or lying down on your chair haha)

This post has been edited by Exoflare: Aug 23 2021, 02:21 PM

Will highly suggest you either find a real good customer service agent or having a close friend who understand mandarin to help you out since it will involve warranty and need of customer service when you encounter problem like lost part or damaged item, or need to claim warranty within the warranty period which Sihoo support told me they will just ship the part you need to replace with (but no guarantee on that, don't hold high hopes ya).

Taobao agents/forwarders usually need you to provide link to them to help you buy stuff and ship it to you. Usually item come in great condition as compare to their official forwarder which you can choose upon payment. Highly not recommend as i have multiple bad experiences and involve in dispute most of the time. For what i know is M57 shipping is around RM150 as long as it is sea freight (74*34* 65cm, 22kg).

Forwarders that i can recommend solely depends on the item condition upon arrival: barwaa, boxku

I noticed that Ikea Markus got the RM499 and RM549 one.
The difference is the seating cushion right?

Which one do you guys recommend?