Of course they have to right. If I use it for a month or a week then it spoils, then have to claim warranty. This one should be 1 to 1 exchange, it’s only fair. It just came out of the box!

But yes even though it’s stuck on tilt forward position right now, I often forget that I’m actually sitting. It’s really good. Can’t wait for the exchange to come, but they said it would be next week cause they don’t have enough manpower due to MCO.

This post has been edited by miyakochan89: Aug 20 2021, 09:51 AM

Anyone know where to buy Steelcase's chair?

Yes the guy who came and checked on the chair, commented something like this. That they try not take too many stocks as well cause the warranty starts running the moment it reaches here or something.

I’m starting to get anxious, because I have to wait until next week for them to arrange the exchange. They will exchange right? I mean they already said so and they are authorised dealers also, dealing with multiple high end brands in their company……

if it helps, I ordered the sihoo v1 from taobao recently for 1.5k including shipping. full mesh and it's pretty wide. no complaints so far

thanks! i am planning to go for showroom and test out the model's i've mentioned and decide then.

how is the mesh material? do you feel it is durable and comfortable after long seating?

friend is using Sihoo M57 for more than a year no sagging so far. he's 80kg+

so far so good but i cant say for sure as its still pretty new

The Steelcase dealer is in PJ. It's called ZenPro in Menara Prima. 016 2542829

I want to throw shade at Second Hand Group (SHG) 012 7866653 which can be found on Carousell selling second hand Steelcase Let's B.

I contacted them THREE weeks ago (First replied me on 1/8 and today is 21/8). I'm stationed at East Malaysia, so I asked them to ship the chair via sea freight to my place. I even told them I will bear ALL the handling fees and of course the shipping fee, but they as the SELLER have to find out how much all the charges add up. Oh, I also suggested JnT sea freight and provided assembled chair dimensions. All the company had to do was going to JnT with a picture of the chair, the dimensions and asked JnT if it's doable to ship the ~25kg chair. What a s**t experience trying to buy a chair with such business practice.

If really can't ship, just tell early la. Kept brushing me off and giving empty promises that will inquire Jnt asap. If understaff or got covid cases at factory, just inform 'sorry cant close deal'. As a customer, I only want to know if I can buy the chair or not, a yes or a no. Waste my time only when I could have bought another chair and had it shipped to me within this 3 weeks.

Heed my warning before dealing with them. Who knows what might happen.

Anyone here bought chairs from ALterseat? I dont want gaming chair just normal office chair thats good to use at home

not much info on chairs available
and thanks for the info.

This post has been edited by OldSchoolJoke: Aug 21 2021, 10:43 AM

If i recall correctly they have shopee estore called ELY

yea. seems like got 3 Steelcase's chairs listed only..
tho im interested on Gesture but the price

I was considering Gesture too but based on my research, it’s a super hot chair. Like it gets really warm unless your room temperature is always around 25 Celsius or below.

oh? it's fabric isn't it? if yes that explains. and yes. doesn't seem to be suitable for me

Do anyone that purchases from Merryfair have heard any news from them? The last time I contacted them 11/8 they said that their factory have positive covid cases and they will close it for a few days.

I just wanted to get a rough estimation from people that have bought here whether they do any shipment within this few months. Because I read from the thread some people wait for more than 1-2 months

I was thinking whether I should just cancel my order and try to buy this one instead because from what I see the features and design is not that far from Anggun.

https://shopee.com.my/ELY-Trendy-High-Back-...3533.5587518176

Anyone with Steelcase Series 2 having loose/shaky seat such as the video below?

https://streamable.com/hojp11

Did they send you their catalog? Website has nothing, but they sent it to me using WhatsApp. If you're looking for info about the chairs themselves, check out the Btod YouTube channel. Lots of great info there, including comparisons with the Aeron, etc.

any tips on buying through taobao?
would love to save that extra rm 500 compare to buy through shoppee

I'm malay and cant read Chinese

its pretty easy if you pay through the app, although i hear 3rd party forwarders are cheaper



1 -> ship via sea
2 -> ship via air
3 -> payment method

if you use either 1 or 2, there'll be an additional step where you gotta pay after the merchant shipment successfully reaches taobao's warehouse

alternatively you can try ezbuy for english experience, i tried with the product link its not that much expensive https://tinyurl.com/sihoov1

if you need help you can pm me but no 24/7 support