Probably took your port, they did this to me a few times back in the Streamyx days

This happened to my neighbor last year. A new Unifi installation used my neighbor’s port because according to to TM’s records my neighbor’s port was unused. She was without Unifi for 2 weeks until TM sorted things out.

This post has been edited by soonwai: Jan 20 2019, 07:39 PM

check other neighbors.

if your neighbors are fine (incl the new one) and u are not, chances are u someone "did" something that affects u.

i had a case where during neighbor installation, the installer unplugged my port.

called the technicians, they came, plugged it back, that's it.

or some grass cutter severed yr cable.

unimaginable silly things do happen.

Seriously, that's too much. Hope they don't do this two me. 2 hours without internet is being like a year, and i cant imagine i can survive 2 weeks without internet.😂😂

Already check with them, i am the only one with this issue.
I'm just enquire through live chat to ask the support to check my port status, he said it is down, and already file a report, waiting for technician to come, let's see what is the cause..🤔

Case like this, let say if they are port others line to your port caused current user internet connection lost, report filed. If TM technician pay a visit, are TM going to charged you ?

This post has been edited by nag: Jan 20 2019, 11:05 PM

By right they won't charge you if the problem is caused by them. Correct me if wrong.

port issue is not from customer side. you should not be charged for this.

Did TM compensate her in the end?

As voncrane mentioned above, bandwidth != storage.

What I mean is how much speed the server allows you to download at.

Assuming there's no speed limit, you should be able to hit 300Mbps easily on a pc over a wired LAN. On a phone over wifi presents many other variables.

Anyways here're 2 FTP transfers I just did with a Linux mirror in Singapore. On a computer over wired LAN and UniFi800.


Normal FTP ie 1 segment 48.2MBps


FTP with 5 segments 81.3MBps

This post has been edited by soonwai: Jan 20 2019, 11:56 PM

give that, it's probably at problem at your house junction box or the local distribution panel.

no charge, u can even call to claim a rebate on no. of days down.

Yeah, TM gave her a rebate. She didn't even have to ask for it. Not sure how much though.

Since 2017 i believe. Around murni perdana, tmn uda and along the way. Except tnb quarters there. Paka got unifi faster than kerteh. Kerteh only really late last year reached Kg Baru area. I even got turboed to 300mbps last august.

hey guys, when I tried to changed the DNS of the IPv4 to Google DNS on the the default unifi TPLINK C1200, it seems to be buggy such as website cannot load, very slow response and boot time takes a long time to start up. Any one facing this issue?

Anyone else having slow connectivity to europe ?

Packet lost

Anyone with realdebrid and 800mbps turbo can verify download is capped @ 35MBps?

That router is very problematic. I suggest changing router. You can see the 1st page, 1st post, green text, where I mentioned about the TP-Link AC1200 having lots of issues.

problem resolved, It seems my cable has been unplugged by installer while installing my neighbor's unifi.
technician came just now to plugged it back...

This post has been edited by lol0919: Jan 21 2019, 12:00 PM

Are they going to charge you the technician fee for what is basically their mistake?

just like in my case.

u wonder if the installer had a reason to sabotage u or he's just plain moronic.