Set IGMP to V3 yet?

I don't know, I am not a seer or omniscient person.

Someone was posting stuff without any information.

EDIT:
Just saw your edit, from what you wrote, might be cable or port issue.

IGMP v2 normally results in black screen after turning it on from standby. Changing to V3 will fix the black screen, but i dont think this applies for your case.

BTU replacement should be free as they have lifetime warranty.

I don't know, I am not a seer or omniscient person.

Someone was posting stuff without any information.

EDIT:
Just saw your edit, from what you wrote, might be cable or port issue.

IGMP v2 normally results in black screen after turning it on from standby. Changing to V3 will fix the black screen, but i dont think this applies for your case.

Buy your own router. Don't bother with theirs, bad quality router.

Probably D-LINK DIR842, just buy your own router, no need waste your money/renew contract just for a low end TM stock router

Eh how to get to this page? Just curious

You want a good router, buy your own
No ISP in Malaysia provides a good router. Not even TIME

Is this your router?
https://shopee.com.my/Aztech-FG7008GR(AC)-D...3178.1318268849
this aztech router have better spec than DIR-842 (Better CPU and abit more RAM) Changing to DIR-842 maybe wont perform any better and might be slower Well except with the Firmware issue
More info: https://forum.lowyat.net/topic/4543383/all

1 and 3 is what you get when using TM's router.

Recently got turbo to 500mb and TM changed my decade old BTU modem to Hg8240h I think. I'm using Asus AC86U with latest firmware and plug in brand new Cat 5e LAN cable.

Complaint to TM as I got max download 100Mbps for Chrome or 200Mbps for Firefox but can't reach anywhere near 500 using Lan with my laptop, but when TM technician came, they tried TM Speed test and for 400+ twice using their laptops (2 different laptops some more).

So I dumb founded on why TM technician can get the speed on their laptops but not mine, even though NIC card in my laptop support gigabit.

Any idea how I can further increase my download speed?

u got no incoming.

check with yr neighbors.

likely a local problem or just yr house.

Probably took your port, they did this to me a few times back in the Streamyx days

This happened to my neighbor last year. A new Unifi installation used my neighbor’s port because according to to TM’s records my neighbor’s port was unused. She was without Unifi for 2 weeks until TM sorted things out.

check other neighbors.

if your neighbors are fine (incl the new one) and u are not, chances are u someone "did" something that affects u.

i had a case where during neighbor installation, the installer unplugged my port.

called the technicians, they came, plugged it back, that's it.

or some grass cutter severed yr cable.

unimaginable silly things do happen.

Case like this, let say if they are port others line to your port caused current user internet connection lost, report filed. If TM technician pay a visit, are TM going to charged you ?

give that, it's probably at problem at your house junction box or the local distribution panel.

no charge, u can even call to claim a rebate on no. of days down.

Are they going to charge you the technician fee for what is basically their mistake?

just like in my case.

u wonder if the installer had a reason to sabotage u or he's just plain moronic.