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Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!

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fruitie
post Jan 30 2019, 10:39 PM

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QUOTE(imalmighty @ Jan 30 2019, 10:37 PM)
I relocated 5 times, gained 4 BTUs in the process, not a cent paid.
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I thought this waiver only recent 2 years? You did so many relocations within two years? sweat.gif
nag
post Jan 30 2019, 11:28 PM

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QUOTE(Berserker @ Jan 30 2019, 09:22 PM)
Unifi problem around Sg. Maong, Kuching. Download speed not reaching 10Mbps, upload @full speed. UnifiTV service also down. Coming back to Streamyx era..

Update for 9.25 pm.
Service restored. Speed back to normal again.
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wahaha might back to 56k dial up narrowband era ! omg unifi creating jokes for Guinness World Record for fibre optic category.
xjoshualaw29
post Jan 30 2019, 11:38 PM

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QUOTE(nag @ Jan 30 2019, 11:28 PM)
wahaha might back to 56k dial up narrowband era ! omg unifi creating jokes for Guinness World Record for fibre optic category.
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Better get maxis if this situation keeps going on zzz. Even then Maxis riding on TM infra, it's more stable in sarawak here. Since Sacofa will collabrate with Maxis, hoping for cheaper internet packages soon.
sgpdsmss
post Jan 31 2019, 07:48 AM

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QUOTE(imalmighty @ Jan 30 2019, 10:37 PM)
I relocated 5 times, gained 4 BTUs in the process, not a cent paid.
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relocation without ownership change ?

if ownership change both user must attend to the TM counter ?

thanks ...
imalmighty
post Jan 31 2019, 08:49 AM

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QUOTE(sgpdsmss @ Jan 31 2019, 07:48 AM)
relocation without ownership change ?

if ownership change both user must attend to the TM counter ?

thanks ...
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Yes to both
inckong
post Jan 31 2019, 12:29 PM

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Previously may unifi package is unifi advance 30Mbps + Ruby (RM129+30). I applied to convert to Unifi 100Mbps RM129 to reduce monthly commitment. But when I received the bill, it showed that I subscribed to Ultimate package without agreement by me. So total charge is still same. Many complaint reports were made via live chat, they changed my package to RM129 package only. Now they charged me for terminate of Ultimate package and downgrade fee (about RM670). It is ridiculous to charge me extra because of their own problem!!!
TSSilentVampire
post Jan 31 2019, 12:46 PM

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QUOTE(inckong @ Jan 31 2019, 12:29 PM)
Previously may unifi package is unifi advance 30Mbps + Ruby (RM129+30). I applied to convert to Unifi 100Mbps RM129 to reduce monthly commitment. But when I received the bill, it showed that I subscribed to Ultimate package without agreement by me. So total charge is still same. Many complaint reports were made via live chat, they changed my package to RM129 package only. Now they charged me for terminate of Ultimate package and downgrade fee (about RM670). It is ridiculous to charge me extra because of their own problem!!!
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Go to TMPoint and state your point, and refuse to pay.
TSSilentVampire
post Jan 31 2019, 12:50 PM

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Topic closed. Continue here for V37: https://forum.lowyat.net/topic/4731622

This post has been edited by SilentVampire: Jan 31 2019, 12:51 PM

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