Hi guys, i just got the speed upgrade to 300Mbps recently and ran into some weird problems. Hopefully someone here can shed some light on this issue.

My house has a concealed cat 6 cable and i use this to connect between the BTU and router (D-link DIR882), with this setup my speed is capped at 100Mbps. However when i go direct from router to btu with another cable, and run connect a laptop via the concealed CAT 6 to the router i can get max speed of 300Mbps.

BTU >> Concealed Cat6 >> Router >> Laptop = 100Mbps
BTU >> Router >> Concealed Cat6 >> Laptop = 300Mbps

So basically we can conclude that there is nothing wrong with the concealed cable, but i don't quite understand what is causing the difference in speed.

for those using TP-Link C1200, what is ur firmware version? is it recommended to upgrade to v3?

Hi. how do you connect directly to the btu / onu / modem. i want to test this since when connected with Cat6 to router my speed only can reach about 98mbps on 300mpbs plan

-----

Unifi playtv Plan A (promo) as stated in email, what is STB ?
Below is what i got
[attachmentid=10096613]

You can't upgrade to V3 via firmware. You need to buy the C1200 v3.
Just connect to LAN1 on the BTU normally using a Cat 5e or Cat 6 cable. See 1st page, 1st post, green text, for troubleshooting. You need to determine your BTU and router.

You can't upgrade to V3 via firmware. You need to buy the C1200 v3.
Just connect to LAN1 on the BTU normally using a Cat 5e or Cat 6 cable. See 1st page, 1st post, green text, for troubleshooting. You need to determine your BTU and router.

Thanks for letting me know.

I'm having a problem with my 800mbps, My download speedtests will never go above 340Mbps but the upload speed is fine, always around 204Mbps. 2 of My PCs are wired with Cat6 to Router.. 

But I forgot that my ONU to Router is still connected with Cat5e that came with the Unifi ONU. So I ordered a Ugreen cat6 cable from lazada yesterday, waiting for it to arrive.

oh i see. my hardware is v1, so which firmware is the latest for this?

for those using TP-Link C1200, what is ur firmware version? is it recommended to upgrade to v3?

SilentVampire u might want to update the FAQ of the pinned post regarding the standard installation of unifi service. Since TM does not give stb by default to all plans anymore unlike the vip and advance 30,50,100 days.

If one were to watch hypptv via stb but dont have one, had to get a used or new one separately and contact TM to
1) give hypptv login credentials[rm27 activation fee incurs]
2) bind mac address of stb

My TM TP Link C1200 V1 with this firmware : 1.0.0 Build 20180403 rel.22124.

Just updated not long ago after got turbo. So far didn't see any issue, even though all the while before turbo and firmware upgrade, this router serve me well~

i just upgraded the router as well. wondering why the download speed only capped at 300 Mbps via 5 Ghz for turbo upgrade 500 Mbps package?

i just upgraded the router as well

i just upgraded the router as well. wondering why the download speed only capped at 300 Mbps via 5 Ghz for turbo upgrade 500 Mbps package?

SilentVampire u might want to update the FAQ of the pinned post regarding the standard installation of unifi service. Since TM does not give stb by default to all plans anymore unlike the vip and advance 30,50,100 days.

If one were to watch hypptv via stb but dont have one, had to get a used or new one separately and contact TM to
1) give hypptv login credentials[rm27 activation fee incurs]
2) bind mac address of stb

nice will try this evening.

btw my device

btu - alcatel i240g - should support gb speed (connect with cat6 cable)
router - DIR 850L - should support gb speed (connect with cat 6 cable)
ethernet port - direct to asrock b450m pro4. the spec shoul gb LAN

oh i see. my hardware is v1, so which firmware is the latest for this?

Can we get a 2nd hand STB to use with current Unifi plan which doesn't provide STB?

i just upgraded the router as well. wondering why the download speed only capped at 300 Mbps via 5 Ghz for turbo upgrade 500 Mbps package?

nice will try this evening.

btw my device

btu - alcatel i240g - should support gb speed (connect with cat6 cable)
router - DIR 850L - should support gb speed (connect with cat 6 cable)
ethernet port - direct to asrock b450m pro4. the spec shoul gb LAN

Make sure you have your PPPoE username and password handy.

upgraded successfully, but the suffix of WiFi id has "@unifi" kinda weird.

I believed you have the same problem as mine. After you verify that your BTU show 100mbps, you just make report to TM and get them to replace the BTU.

Somehow I think they hardcoded in the BTU which limit the port to 100mbps.

They renew your contract or what?

They charge u rm53?