Hi, you're using 1Gbps?

Try to restart your both equipments.
Which state are you in?

That is strange with your issue now.

Thanks.

Hi, yep was upgraded from the 300Mbps plan. Restarted again, speedtest to time server got 450 down, 496 up. But when I use fast.com can get 530 down 850 up (I thought max upload speed was only 500? haha)

Selangor. Yeah it's weird, gonna go back Digital Mall this weekend to switch the USB 3.0 ethernet adapter to a USB-C ethernet adapter to see if it makes any difference.

Hi, do try out and see.

If possible, test out 5GHz and see.
Have you tried another LAN Cable?

Thanks.

5Ghz with a distance of <1m from router I get 400 down/up
Yeah tried with old 5e cable got more or less the same, 300-400 down/up

Anyone received their first bill under the new package price Rm139? I had signed up since the price was rm129 and got rm2 auto debit rebate every month. Since the new package price kicks in, i got upgraded to rm139 500mbps package with rm10 discount (still effectively paying rm129 subscription) but the auto debit rebate has been missing. Anyone experienced the same?

Same happen to me. My IP8+ connected 5G only can get 60 to 80mbps, after restart the AC1200, sometime can get 2xx but after sometime drop- back less than 100 mbps. I am wait for TIME installer to install the D-Link 882 which I order from TIME online shop.

Anyone here on 1 Gbps plan using the AC5400X router? Any problems with the speed dropping to 200 to 300+ Mbps and the back to 900+ Mbps after restart router on wired?

Hi, you may check with CS @ 1800 18 1818 & if not reflected in your new package, you may enroll Auto Debit again via Selfcare portal (selfcare.time.com.my).

Thanks.

anyone?

If you click on upgrade/downgrade in the selfcare, it will be reflected in 3-7 days.
Some customers notice a change just the following day.

Hmmn.. 2 days now my top speed is under 200mbps.

Last week it was 500mbps+

i apply downgrade to 100mbps since 9 oct..
sampai sekarang belum settle..aiyo

Anyone using D-Link 850L and able to achieve 500mbps?

If yes, what are the setting required?

i dont think 850L can achieve at all 500mbps for wireless. If you can get 300-400Mbps is consider good enough. Also need to consider your receiving devices.

If using lan cable then yes it supports up to 1Gbps. Again your lan adapter must be 1Gbps too and not the old 10/100 Mbps lan adapater.

Hi guys, what's the latest promo for Time yeah?

Feel like signing up for the 500mb package at 139 but somehow I think 100mb at 99 seems to be good enough already

Is Fast.com Speedtest accurate? I’m getting much faster speed than if tested with Ookla Speedtest

Fast - 500
Ookla - 300

Anyone has any information on the correct parameters for TIME's IPv6 enablement on Asus routers?

I'm using WS880 with Xwrt-Vortex firmware based on ASUSWRT-MERLIN. Setting as below. Same as yours btw but no issue.

Currently only can achieve max 300 mbps (average of 250 mbps) over lan cable and way-way below for wireless. My laptop support 1Gbps. So I wonder , if there any configuration required or its hardware related?

No specific setting to tune, based on Installation real tests, wireless hardly go above 350Mbps.

You will need a better router.

Thanks.