My max using TP AC1200 is 830 Mbps on wired.

This post has been edited by brandonkl: Oct 10 2018, 05:05 PM

I can get that 800 Mbps speed around 3 out of 10 times. The other 7 times, normally around 600 to 700 Mbps. All on wired.

I signed up for 500 Mbps on Oct 1 and installation done on Oct 8 and Time supplied the AC-1200 router. Time announced new upgrade plans on Oct 7. On Oct 8, I was upgraded to 1 Gbps.

I called Time to change the router to DIR-882 and they said because I signed up before Oct 7, I am only eligible for AC-1200 although my upgraded speed now is 1 Gbps. I am only eligible for the free DIR-882 router after 12 months. So, fine.


I want to upgrade my router to be able to enjoy the 1 Gbps speed. My options:

1. Purchase from Time through self-care for RM 550-00 and Time come and install.

2. Purchase from outside another brand / model that support 1 Gbps speed and set it up myself. Let's assume budget is not an issue.


Question :

1. Obviously (1) is easier and Time will set up for you and ensure it works. If I go for Option 2, how easy to set it up myself?

2. If I am to purchase a new router that supports 1 Gbps, what router should I get that is available in stores (say Low Yat or Mid Valley)?

Oh.. so Time's DIR-882 (AC2600) is high specs and better than AC 2300?

I just bought the AC5400X and set-up was easy by just entering the PPOE username and password. I am using a Cat7 cable as well.

Have been doing speedtests in the last hour and highest I achieved was about 600 Mbps. I am on the 1 Gbps plan. On the TP Link AC-1200, I was able to achieve up to 700-800+ Mbps a few times. All tests on wired.

Any special settings in the AC5400X that I need to do to make sure I achieve the fastest speed on my AC5400X?

Maybe later after midnight may be faster when less users are online.

Is there a second hand market for TP Link's Archer C1200? It's only a few days old from Time and I want to sell it as I just upgraded my router.

As it gets later in the night, I am able to achieve 840 Mbps ..... less traffic I guess.

Signal coverage is 5 bars, full signal. On Wifi 5GHz, I can get 325Mbps Download and 473Mbps Upload on my Note 9.

I don't see Nat boost in System Tools-System Parameters.. I only see Enable Nat. Are you referring to "Enable Nat"?

Just reached 880 Mbps on wired.

I have 2 lap tops and 1 Surface Pro that supports 5G and can achieve only max 300 Mbps on 5GHz.

On wired now, I just achieved 955Mbps only if I select Time dotcom Bhd server. The rest can only achieve 800+ Mbps.

So I realize that if I select Time dotcom Bhd server, can achieve higher in my lap tops, Surface Pro and Note 9.

Maybe as it gets later, can achieve 1 Gbps... we shall see....

Using TP-LINK AC5400X

Yes good lah and not complaining but I want to see 1,000 Mbps once and screen shot it to show off... ha.. ha.. ha..

This post has been edited by brandonkl: Oct 11 2018, 08:48 AM

I don't use speedtest on browser. I use the speedtest app from Windows store.

When I run Time website speedtest on my Chrome, I get less than 500 Mbps.

Speedtests in the afternoon from 1 to 7 pm is generally the slowest as I only get max 500 Mbps. I guess this is the peak hours.

Thanks .. updated yesterday.. still haven't achieved 1,000 Mbps... Still max around 955 Mbps.

This post has been edited by brandonkl: Oct 11 2018, 10:10 PM

I realized that I need to re-boot my router everyday to achieve 900+ Mbps. If not, I will only achieve 300+ Mbps. After re-boot, I can achieve 900+ Mbps. I am using the AC5400X.

I am on 1 Gbps plan. I am having issue where the speed will drop to 200 to 300 mbps and when I restart my router, it goes up to 900+ mbps. I am using wired, tested with speedtest app on two laptops connected by wired.

I am on 1 Gbps plan. I am having issue where the speed will drop to 200 to 300 mbps and when I restart my router, it goes up to 900+ mbps. I tested with speedtest app on two laptops connected by wired and both same results.

This post has been edited by brandonkl: Oct 14 2018, 09:49 PM

I understand that other 1 Gbps users have similar issue because TIME has not fully upgraded their hardware to accommodate 1 Gbps. Currently I believe Time is using 2.5 Gbps uplink, so.... if more than 3 subscribers are on the 1 Gpbs package, 2.5 Gbps uplink will overload.

If TIME has not fully upgraded their hardware, then don't inform customers that their speed has been upgraded to 1 Gbps or accept new customers with 1 Gbps.

So now I may ask TIME to downgrade me to 500 Mbps and see if the same issue exists.

Anyone here on 1 Gbps plan using the AC5400X router? Any problems with the speed dropping to 200 to 300+ Mbps and the back to 900+ Mbps after restart router on wired?

I am on 1 Gbps plan .. last two days, speed is always around 700+ mbps ... before that was able to reach 900+ mbps but not last two days.

Somehow I think Time hardware is not able to support all the 1 Gbps subscribers. The lucky ones will have no issue but there's still quite a number of users not being able to achieve at least 900+ Mpbs.

All my speedtests are on wired and speedtest Windows 10 standalone app.