I did online signup. I think u can ask agent. But i rmbr i did online because i wanted the tng rebate

wuah... time got serve landed prop one kah?

I just receive a flyer from my mail box, ask me to sign up

I dont have memory that they lay cables infront my house. What fiber network they use?

They deploy their own fibre. Been using on landed for 3 years

I wonder if 1 unit of Huawei HG8145X6 Wifi 6 router is enough to cover a 1100 sqft house?

My fiber optic point is at far most of living room wall and my master room opposite of it.

they do, but rarely, usually due to not being allowed to

they lay their own cables
there could be a chance the cables are run underground

where is this?

VERYYYY SAD!!!!
Today TIME come to install, they use their optical meter test and said my fiber optic signal tak cantik. -68db.
Then they said I need to find my condo contractor to fix the fiber optic connector.

I played around with the connector and found that nothing special, I can just buy one in shopee for few ringgit and replace it.

But what bugging me is, "Is it really the connector problem? Or I need to cut the wire?"
If cut the wire, I need special tools.

So, usually is cable problem or connector problem?

Most often it is connector/bad splicing. And likely not on your end.
There are lots of fault points along its way before the cable reached your unit.

Oh, splicing mean the fiber optic didn't properly cut off when put on the connector is it?


If the cable is like broken inside the wall already.....

Woah~ mean I need to route an external one or hack the wall ar?
OH NO~~~~

could be not cleanly cut, or dirty, or not aligned properly when its being fused. or simply not aligned will in case of mechanical spice.

Fiber broken inside wall is rare. unless it is kinked during installation.
Just call your management to investigate. Unlike copper installation, fiber is not something you could do yourself without specialized equipment and lengthy training even if the fault is within your unit.

Ya, I saw the fiber so small, like hair.
I think need specialize tools also.

Good to know. Thanks!

Hi Guys,

How to check if my HG8145x6 is bridge mode or not?

No connection through Wi-Fi means in bridge mode.

Hello, i need assistance with my Time wifi.
Recently my desktop wifi keeps disconnecting when using Time. This only happens on desktop and when im connected to Time. Other devices do not have any issue and i can use my phone's hotspot on desktop, the connection is good, no dc.

Ive tried resetting my network card, reinstalling drivers, the same thing still happens on my desktop. How do i deal with this? Do i need to reset my router? Is there any documentation i can follow? Sked i fkup the wifi details end up kaput the whole thing. Im using hg8145x6

Is it caused by your laptop is too far from the router? Try bring it closer and see how the connection? If the problem persist, suggest you buy a wifi USB dongle and try. It could be your wifi card is not functioning properly.

Hi, usually Installer will only check by using power meter & if reading is not optimum, they cannot proceed with activation. It could be caused by cable or connector or a bad splice etc. On-site diagnostic can tell you the exact problem.
You cant do it yourself unless you have the proper tools & skills.

Refer to your management, if it's under warranty, then they will repair for free under terms & conditions. Else, after warranty, you will have to pay for it.
My team is in Penang now, if your house is here, then we could assist.

Thanks.

This post has been edited by jjj2: Feb 22 2023, 09:47 AM

Login to your ONT, look at the Internet profile connection, Bridge / PPPOE.
Usually in bridge mode, only 1 port (generally LAN1) is bind for you to connect to your Router.

Try check your ONT (HG8145X6) whether the bandsteering is enabled, if so, disable it & test again.