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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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hantugonjeng
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Feb 21 2023, 11:40 PM
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New Member
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Hello, i need assistance with my Time wifi. Recently my desktop wifi keeps disconnecting when using Time. This only happens on desktop and when im connected to Time. Other devices do not have any issue and i can use my phone's hotspot on desktop, the connection is good, no dc.
Ive tried resetting my network card, reinstalling drivers, the same thing still happens on my desktop. How do i deal with this? Do i need to reset my router? Is there any documentation i can follow? Sked i fkup the wifi details end up kaput the whole thing. Im using hg8145x6
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hantugonjeng
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Feb 23 2023, 11:10 AM
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New Member
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QUOTE(jsnhoh @ Feb 22 2023, 12:36 AM) Is it caused by your laptop is too far from the router? Try bring it closer and see how the connection? If the problem persist, suggest you buy a wifi USB dongle and try. It could be your wifi card is not functioning properly. Brought my pc next to the router, still the same thing. Tried using a wifi dongle, same issue... but the next guy's suggestion fixed it! QUOTE(jjj2 @ Feb 22 2023, 09:57 AM) Try check your ONT (HG8145X6) whether the bandsteering is enabled, if so, disable it & test again. Thanks man, this fixed the issue! But what's with the bandsteering function? Is it important? And why did this suddenly happen? Been using Time for few months never had this problem...
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