Hi. last year got new time connection and I was provided the new HG8145V5 but some settings specially the dns cannot change. Since I work from home and sometimes got vpn/intranet issues, our IT ask me to test different dns settings they provide to troubleshoot the issue. I want the settings to be on the modem/router since I use 2 machines (1 desktop and 1 laptop) for work so I rather not change dns settings manually in windows and have them removed again when I work from another location or from the office.

I have a friend who has HG8240H that he is not using anymore (also previously used with TIME)

Questions
1. Can I borrow his onu and use it with my connection?
2. Do I need to call time to setup anything?
3. Can I set it up myself without calling time?
4. Should I just call time and setup my HG8145V5 to bridge mode and I control my network using my own router?
5. If option #4 do I need special router or normal one with option for pppoe settings will work?

Basically I want to use his modem/onu/ont and have my own separate router to handle things on my own I just need the connection to time's server. Basically my time connection I don't use the phone.. I just basically use it for internet

Another reason for changing modem and want my own router to setup my network is because they are hijacking the dns



Any information will be appreciated.

Hi, can let me know what is the issue in more details ?
Thanks.

Hi. last year got new time connection and I was provided the new HG8145V5 but some settings specially the dns cannot change. Since I work from home and sometimes got vpn/intranet issues, our IT ask me to test different dns settings they provide to troubleshoot the issue. I want the settings to be on the modem/router since I use 2 machines (1 desktop and 1 laptop) for work so I rather not change dns settings manually in windows and have them removed again when I work from another location or from the office.

I have a friend who has HG8240H that he is not using anymore (also previously used with TIME)

Questions
1. Can I borrow his onu and use it with my connection?
Sorry you cant.
2. Do I need to call time to setup anything?
3. Can I set it up myself without calling time?
4. Should I just call time and setup my HG8145V5 to bridge mode and I control my network using my own router?
Yes, if you want to have more control & better routing performance.
5. If option #4 do I need special router or normal one with option for pppoe settings will work?
Normal router that able to perform PPPOE dialing will work just fine.

Basically I want to use his modem/onu/ont and have my own separate router to handle things on my own I just need the connection to time's server. Basically my time connection I don't use the phone.. I just basically use it for internet

Another reason for changing modem and want my own router to setup my network is because they are hijacking the dns



Any information will be appreciated.

Hi, are you chatting with bots ? Please ring CS @ 1800 18 1818.
Yes can be done remotely by pushing over the settings to your ONT.

Thanks.

@jjj2, I took your advice and called the CS at 1800 18 1818, everything settled in 15 mins quick and painless. Thank you so much!

Now I'm using my own TP-Link Archer C3150 with HG8145V5 in bridge mode. Archer C3150 wifi coverage outperformed HG8145V5 itself.

i try searching for this but no luck

im moving out to a new condo next month and this place doesnt have time yet, in the website it seems like theres an option to request for it

how long does the process take place? if anyone can answer me as in the meantime i am waiting for time response

thank you

I think 4. is the best option to go with, since it's the stock ont/router combo that hijacks dns.
bridge mode it and use own router, anything pppoe should work

Thanks.. Will still be able to turn the wireless on/off in the ont when it's on bridge mode?

yes. the IP address is still valid and can use wifi (or LAN port) with the credentials under the ONT to log in and disable

Thanks to jjj2 & PRSXFENG my ont is now in bridge mode took less than 15mins
Hi I can't seem to access the ONT now but I can still see the wireless networks from the ONT but there are exclamation points indicating there is no internet connection

but currently tenant is staying inside the unit, once i call the cs to change the stock router to bridge mode, would it be changed immediately or within few hours? cause i see previous post stated it may take 2 to 3 days..

any suggestion please? thank you!

my experience was within 15mins end to end.. most time spend waiting for CS to come online.
They will ask u whether u already configured your router with credentials and plugged in before they "flip the switch"

yup cause it is in bridge mode. Once you connect to that wifi, use 192.168.100.1 to get to the login page. just make sure you disable the wifi you are on last (2g or 5g)

Hi, if you want full speed, you will need to run a Network Cable to your master bedroom from the TIME HG8145X6 ONT.

AX3 Pro wont be able to get full 500Mbps if you repeat it... anyway you can get far more improvement if you can move the ONT to this location circled in red.



Thanks.