Not really..got my turbo upgrade via live chat..2 times complaint about when to get turbo and complaint about my bill and comparison to 100Mbps plan...tough cannot test the max speed yet...router so old

This post has been edited by serve: Sep 18 2018, 02:11 PM

Just received call from TM with private number. She mentioned since mine turbo to 300mbps and don't plan to keep this plan, she will escalate back to TM Point and my plan will become rm129 800mbps eventho my initial upgrade is 30mbps to 100mbps. Weird shit man.

Shall wait and see what they give me in a few days.

I got ultimate but pay rm129 lol

RM129 @ 800Mbps?
Then it's BEST DEALS, Bro...

Possible remove Ruby for saving another RM30???

This post has been edited by wilson1stop: Sep 18 2018, 02:15 PM

I told her mine rm179 300mbps that's why want downgrade since others getting rm139 300mbps. I don't mind the speed is 100. Then she say mine will be upgrade to 800. Then I reconfirm she say same thing. Rm129 for 800mbps 😅😅 hope so la. Update here again

ooo just wait for their sms. mine also suddenly happened.

Hi guys, need some advise.
Unifi had recently turboed me to 500 Mbps but the wifi speeds I'm getting are less than 130 Mbps and sometimes can be around 80 Mbps. Speed test was done on 5G network and just a few feet away from the router.
My BTU is the old Alcatel Lucent I-240G type and my router is the TP Link AC1750 Archer C7 (V2). The cable connecting the BTU to the router is a Cat 5E cable.
Is there anything wrong with my hardware? Should I complain to Unifi and ask for hardware upgrade?

Bill just arrived and got hit with 6%. Did everyone get this tax? I checked with my friend bill, he didn’t get taxed...?

RM129 for 800mbps?

okay i now on turbo 800mbps,i will request the same once i go their center..haha
paying rm219 now..179 for internet 40 for unifitv ruby+
see can get or not..

it's good news

that means i can wait for my 800Mbps...then proceed to TM point to request to downgrade to rm129 100Mbps and see if they counter offer me anyting

i am skeptical but if it happens, then you will be the chosen one

This post has been edited by lyc1982: Sep 18 2018, 02:27 PM

Damn that is really weird. Hope i get the same offer haha..

Maybe she is NEW trainee and still blurred thought your 100Mbps BEST going turbo to 800Mbps pula...

Different case bro. Mine requested to upgrade from 30mbps to 100mbps before turbo since last Thursday but upon checking she mentioned order did not create by TM Point Kelana Jaya and Quill city mall. I got turbo to 300mbps yesterday night and my new bill charging me rm179 30mbps but not rm129 plan She say will escalate to upgrade my plan and will get turbo 800mbps paying the same price rm129. Let's see how in a few days.

That shit just makes things worse!

This post has been edited by dickybird: Sep 18 2018, 02:41 PM

I was informed thru Live chat RM129 100Mbps not eligible for turbo speed upgrade. Izit true ?

Wow, different story from what they told me, I say I will bring this issue to TM point and they say it's pointless also because will give the same answer. Might drop by TM point tomorrow then.

I reconfirm with her saying the 100mbps is turbo from 10mbps so shouldn't get turbo to 800mbps. But she say mine special case since sudah turbo and no order created more than 5 days with wrong plan in bill. So I actually confused and mind fuck too.

Wah, they look kind of persistent of you getting turbo.

Yes