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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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nuel92
post Sep 18 2018, 02:13 PM

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I got ultimate but pay rm129 lol
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nuel92
post Sep 18 2018, 02:48 PM

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QUOTE(wilson1stop @ Sep 18 2018, 02:14 PM)
RM129 @ 800Mbps?
Then it's BEST DEALS, Bro...
Possible remove Ruby for saving another RM30???  icon_idea.gif  icon_idea.gif
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I dont see ruby in the details tho?
nuel92
post Sep 18 2018, 03:33 PM

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QUOTE(wilson1stop @ Sep 18 2018, 02:54 PM)
Try check your bill or visit few TMpoint...
If got then maybe can get some discounts monthly...  icon_idea.gif
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If got ruby, i want to delete more since already got ultimate hahaha if can discount more, am i paying rm159-60=rm99 only for my 100mbps? Lol
nuel92
post Sep 18 2018, 03:42 PM

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QUOTE(pwf @ Sep 18 2018, 03:41 PM)
haha, I did livechat twice, nothing done. just close the case itself. I give one star rating twice and today will be my third one star rating.  vmad.gif
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Give zero star and unifi tech team will call you lol
nuel92
post Sep 18 2018, 06:19 PM

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QUOTE(Ben Ling @ Sep 18 2018, 06:15 PM)
I rated 2 live chats with 0 star and no any action or message from them though..
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Mine i gave 0 and they called me lol

nuel92
post Sep 18 2018, 06:24 PM

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QUOTE(Freestyling @ Sep 18 2018, 06:20 PM)
I am currently in rm179 with 500turboed

If I downgrade to rm129 100mb will I still able to watch basic channels on tv?

I understand that plan 129 will not have tvbox. But I already got tvbox from previous plan....if they didn't take back. Can I continue watching basic channels?

Thanks all
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Yea u can use your current stb
nuel92
post Sep 18 2018, 08:05 PM

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QUOTE(chicargo @ Sep 18 2018, 07:53 PM)
Thanks for the info!

I'll try again at another TM Point. they have just turbo me so now i'm paying RM199 for 500mbps. Not sure if they allow to switch RM129 for 100mbps. Anyway i'll try again, thanks!

Anyone tried moving from old packages to RM129 package through live chat?
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Nope. You have to go to tmpoint
nuel92
post Sep 18 2018, 09:42 PM

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QUOTE(radiohear91 @ Sep 18 2018, 09:40 PM)
so fast this thread..

so wanna ask how to upgrade from 10mbps to 100mbps?

contact cs tm? tq
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Just go to tmpoint
nuel92
post Sep 19 2018, 05:43 PM

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QUOTE(cyberkoh88 @ Sep 19 2018, 03:07 PM)
mine also recently turbo-ed to 500Mbps (started with 30Mbps, then free upgrade to 50 Mbps and now 500Mbps). still under contract until Jan 2019, chat with TM personnel in LiveChat, told me if downgrade to 100Mbps at RM129, recontract 24 month with existing equipment with no RM200.00 penalty fee. But when i goto TM Point to downgrade, told me need to pay penalty fees RM200.00. damn sienz, different channel different information. TM really need to train their staff profesionally. so decided not to downgrade, better wait until Jan 2019 (left 4 months only) then downgrade without penalty fees.
wasting my time goto TM Point...
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No need to pay rm200 tho.
nuel92
post Sep 19 2018, 06:14 PM

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QUOTE(chaostan @ Sep 19 2018, 06:04 PM)
Currently my package is 50mbps @179 (finish contract). Last Sat, went to TM point and ask for upgrade to 100mbps @129. Managed to upgrade it with the installation set on this coming Sunday 23/9. May I check will TM change all the my old router & modem in order to support for the new upgrade? Or will they be using the existing one?
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They are going rk use the existing one
nuel92
post Sep 19 2018, 06:22 PM

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QUOTE(jasonchaw @ Sep 19 2018, 06:15 PM)
just "upgraded" from unifi lite 10m to 100m rm129 monthly.
queued for 2hours =.=
until now 4hours liao still havent 100m leh.
but the counter lady got say within 3working days la....
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I had to wait for more than 1 week for them to upgrade mine lol and they had to make the tm people to come to my house just to test the speed using an app which i could do by myself and signed a paper to close the order lol
nuel92
post Sep 21 2018, 01:53 PM

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QUOTE(GabrielTYM @ Sep 21 2018, 01:35 PM)
Just got my turbo upgrade done last night. From 10mbps to 100mbps. But the download speed tested was around 6mbps max. ><
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I got 13MB/s lol quite fast haha
nuel92
post Sep 21 2018, 02:03 PM

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Can i remove any of the call plan since i dont use home phone? Hahaha
nuel92
post Sep 21 2018, 02:13 PM

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QUOTE(cucubud @ Sep 21 2018, 02:05 PM)
Yes. You can.
I also removed my call plan and the bill is less RM20 a month.
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Oh my! Rm20 i can use for my car fuel. U did it through tm live or what?
nuel92
post Sep 21 2018, 04:36 PM

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QUOTE(ben_ang @ Sep 21 2018, 04:35 PM)
Hmm, tats weird, just now @ tm said 129 is the base price which u only can watch on hypp tv app instead of tvbox? If need watch through TVbox need add 30 then u get ultimate pack also?
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Can watch through stb hehe
nuel92
post Sep 21 2018, 05:34 PM

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QUOTE(cannavaro @ Sep 21 2018, 05:33 PM)
question about terminating unifi account, if anyone knows..
after giving a 30 days termination notice, what will happen if the customer didn't go to tmpoint to handover btu and finalizing documents and whatnot by the due date?
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You have to pay certain amount of penalty i guess
nuel92
post Sep 22 2018, 02:10 PM

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QUOTE(ohman @ Sep 22 2018, 01:47 PM)
got my new router after getting new package, rm129 100mbps.

was on rm229 50mbps.

after changing new router, still not getting new speed, still at 53mbps.

the technician can only help to log a report.

so now i am still stuck at old package, rm229 until i can get the new speed, then only im on the new package rm129.

wtf??? anyone facing this issue?

why cant they just activate my new package with new price , i am happy to pay rm129 for old speed ( 50mbps ). they can only change my package once i get the new speed. doh.gif
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What router are u using?
nuel92
post Sep 27 2018, 05:11 PM

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QUOTE(Chiggah @ Sep 27 2018, 04:31 PM)
My service started with 10mbps @ rm129 in June 2018

He said I was eligible for turbo when I went to TM Point today. So it doesn’t matter when your service starts or contract ends
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If i were u, i would just upgrade to 100mbps rm129 since it is practically the turbo
nuel92
post Sep 27 2018, 09:06 PM

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How to know if i got still got my ruby or not? I have my ultimate already
nuel92
post Oct 4 2018, 06:37 PM

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QUOTE(stormaker @ Oct 4 2018, 05:28 PM)
Boring, received 2 sms with 2 different installation date. Called TM 100, they said tomorrow but till now I didn't receive their call or sms from installer on the confirmation. Hope I didnt waste my leave waiting for them. Simple thing like this also have to follow up here and there with them. Haih ... !
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Mine only got the sms about the installer on date of installation lol

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