Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!
Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!
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Sep 18 2018, 12:29 AM
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#1
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[attachmentid=10027724] Using a notebook cooler to keep both router and BTU cool at all times. Blue glow is a bonus. |
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Sep 18 2018, 12:38 AM
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#2
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Sep 18 2018, 12:38 AM
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#3
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Burp
This post has been edited by dickybird: Sep 18 2018, 12:39 AM |
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Sep 18 2018, 09:28 AM
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#4
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Sep 18 2018, 12:46 PM
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#5
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QUOTE(mylinear @ Sep 18 2018, 12:39 PM) RM79 does not have VAR pack right? But yours shows Ruby Plus pack. Could be the RM30 discount 24 months is for that pack so total is still RM79? Then no more Ruby after that? The discount may not be related to the Internet part. Best to see your bill break down for details. No lah. If it is discount for TV pack then it would listed in the TV section not the residential internet section. |
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Sep 18 2018, 12:58 PM
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#6
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Sep 18 2018, 01:35 PM
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#7
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QUOTE(wilson1stop @ Sep 18 2018, 01:17 PM) Bro, I just did and wait for reply as over 100+ in Livechat then kept re-queue again. Just got off the live chatThis plan was ORIGINAL launched for B40 users, seem like all kena scammed already... (Hopefully it's just another mistakes by TM) Can, better go again check with your TMpoint. No downgrade fee but contract renew. YUP, undered contract. NO MATTERS upgrade or downgrade to NEW PLANS, there is NO PENALTY or CHARGES... Refer back their NEW FAQ. If you got told that by Staffs, then asked for see Manager, they will call to HQ for confirmation again... Perhaps your TMpoint still outdated or no one yet visit for migrate plan yet. P/s: HOWEVER, you SHOULD only migrate after been TURBOed since many reported they was TURBOed once migrated to 100Mbps... You can request TM for priority you been turbo first, then migrate to 100Mbps BEST plan later. Told them about my no turbo problem, they can only wait or go TM point. Live chat is pointless really. Better to go tmpoint and get something done. |
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Sep 18 2018, 02:32 PM
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#8
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That shit just makes things worse!
This post has been edited by dickybird: Sep 18 2018, 02:41 PM |
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Sep 18 2018, 02:43 PM
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#9
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Sep 18 2018, 03:13 PM
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#10
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QUOTE(oucheev @ Sep 18 2018, 03:05 PM) It is really stupid for TM to turbo customers but did not provide the necessary equipment for customer to enjoy the turbo speed. Basically, they are asking people to downgrade their plan. Then might as well don't turbo. Stupid Stupid Stupid! No one said they were smart, they just got stupid blind luck with the Telco monopoly.This post has been edited by dickybird: Sep 18 2018, 03:22 PM |
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Sep 18 2018, 03:24 PM
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#11
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Sep 18 2018, 03:29 PM
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#12
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QUOTE(cybersim2 @ Sep 18 2018, 03:26 PM) Problem is old equipment dont support that turbo speed. If the BTU cannot support the speed at the wan port they will change. If the router isn't gigabit capable they may change it or ask you to buy from them iirc. But if it's just the router then better but your own. It's all on post #1. What is it with Malaysians nowadays, they don't know how to read?Is like giving u Ferrari engine to install on Kancil body This post has been edited by dickybird: Sep 18 2018, 03:31 PM |
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Sep 18 2018, 03:33 PM
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#13
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Sep 18 2018, 03:34 PM
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#14
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Sep 18 2018, 04:12 PM
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#15
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QUOTE(roosie @ Sep 18 2018, 03:56 PM) What's so hard to believe? TM will kencing on all customers equally.QUOTE(RViN @ Sep 18 2018, 04:05 PM) Anyone in Batu Caves/Selayang/Kepong area mind checking in on whether they've received the turbo upgrade or haven't? Kepong Baru here also not yet. But dpc round the corner already turbo-ed. And I have email notification also. I guess that also doesn't matter. So nothing is beyond belief with TM. |
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Sep 18 2018, 04:25 PM
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#16
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QUOTE(serve @ Sep 18 2018, 04:19 PM) That is what pissed me off. Those who get the email, Todd to wait for their turn. Then people go and slam tables at TM point get it escalated and then the lucky ones like you who don't get any notice but just get turbo-ed. Me wanting to burn down TM and let in the foreign telcos is very apt. |
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Sep 18 2018, 04:26 PM
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#17
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Burp
This post has been edited by dickybird: Sep 18 2018, 04:27 PM |
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Sep 18 2018, 04:39 PM
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#18
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Sep 18 2018, 06:14 PM
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#19
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Live chat, posed the same questions and still cookie cutter answers. Left a zero star rating and comments. Now await their action/inaction.
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Sep 18 2018, 06:18 PM
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#20
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QUOTE(SilentVampire @ Sep 18 2018, 06:11 PM) I know. I put the blame squarely on TM shoulders. They should have a booklet or something for any users who install Unifi, and that will definitely help solve 98% of problems. You're having a laugh. Digital age still need to print booklet ah? Lol.Print also customer will not read, you know lah how lazy Malaysians are, read also like didn't read one. Comprehension elek. That's why customer service people can only give cookie cutter answers and most are satisfied. |
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