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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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cybpsych
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Dec 31 2018, 02:26 PM
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QUOTE(kaiserreich @ Dec 31 2018, 02:22 PM) My friend opted for replacement paypass card but did not receive it even though tracking shows as delivered. I think it is part of the new procedure after many complaints. yeah, good for us. what happened to your friend's replacement card now?
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engyr
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Dec 31 2018, 02:42 PM
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Citylink showed status delivered. I did not received my card. I went to citylink branch, the letter was there. Postman didn't delivered it but they updated the status - delivered.
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kaiserreich
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Dec 31 2018, 02:58 PM
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QUOTE(cybpsych @ Dec 31 2018, 02:26 PM) yeah, good for us. what happened to your friend's replacement card now? Pending investigation and update from bigpay
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engyr
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Dec 31 2018, 03:06 PM
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QUOTE(kaiserreich @ Dec 31 2018, 02:58 PM) Pending investigation and update from bigpay Can ask your friend to go to citylink branch. There is possibility his card is there.
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camper_davidyong
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Dec 31 2018, 04:37 PM
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New Member
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QUOTE(digidigi @ Dec 30 2018, 11:58 PM) Why don’t u just take out from atm with big pay? Lol Hlb mid valley can't even withdraw rm3k on 30th dec. Tested all machine adi. Or juz me, bad luck?
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kremlin
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Dec 31 2018, 04:41 PM
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QUOTE(camper_davidyong @ Dec 31 2018, 04:37 PM) Hlb mid valley can't even withdraw rm3k on 30th dec. Tested all machine adi. Or juz me, bad luck? Tried last Friday at the same branch, withdrew 3k 😀
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cylee32
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Dec 31 2018, 05:31 PM
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Getting Started

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There is one Maybank ATM at Oasis Square can withdraw RM 100 notes, so maximum withdraw in one time is RM 3,000.
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ClarenceT
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Dec 31 2018, 05:37 PM
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QUOTE(camper_davidyong @ Dec 31 2018, 04:37 PM) Hlb mid valley can't even withdraw rm3k on 30th dec. Tested all machine adi. Or juz me, bad luck? Try StanChart Saadiq's ATM at The Gardens.
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cybpsych
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Dec 31 2018, 05:42 PM
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bp staff so free today .... morning 10am request to update Dec's pending transactions, this evening all reflected including bigpoints.
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talexeh
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Dec 31 2018, 05:43 PM
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QUOTE(cybpsych @ Dec 31 2018, 05:42 PM) bp staff so free today .... morning 10am request to update Dec's pending transactions, this evening all reflected including bigpoints. More like their technical team is free but still, this doesn't bode well if customers need to initiate this all the time.
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cybpsych
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Dec 31 2018, 05:50 PM
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QUOTE(talexeh @ Dec 31 2018, 05:43 PM) More like their technical team is free but still, this doesn't bode well if customers need to initiate this all the time. it's getting better than earlier, but still hit-or-miss
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ericlks91
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Dec 31 2018, 05:51 PM
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QUOTE(cybpsych @ Dec 31 2018, 05:42 PM) bp staff so free today .... morning 10am request to update Dec's pending transactions, this evening all reflected including bigpoints. u are lucky. i raised it this morning as well, but my 22 Dec - 27Dec transaction is still "pending" until now. Eventhough all my tranx after 27 Dec is completed. Weird!
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mamamia
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Dec 31 2018, 07:15 PM
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QUOTE(TongCN @ Dec 31 2018, 01:05 PM) The Big Points is now updated quite fast, normally morning reload, evening i can see the points added  True., I was surprise when the bigpay pount update within 25 hours too..
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monodevil
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Dec 31 2018, 07:32 PM
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Guys.. Usually how long will BP verifiy my identity for new application? Apply sent this morning at 9.45 am.. Thought will get update by today
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cybpsych
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Dec 31 2018, 07:38 PM
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QUOTE(monodevil @ Dec 31 2018, 07:32 PM) Guys.. Usually how long will BP verifiy my identity for new application? Apply sent this morning at 9.45 am.. Thought will get update by today last i tried for my 2nd new card, took >1 day. expect yours to be verified somewhere on 2 Jan instead.
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vin_ann
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Dec 31 2018, 07:57 PM
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QUOTE(ClarenceT @ Dec 31 2018, 05:37 PM) Try StanChart Saadiq's ATM at The Gardens. SCB ATM charges same with local bank RM6 right ?
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ClarenceT
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Dec 31 2018, 08:00 PM
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QUOTE(vin_ann @ Dec 31 2018, 07:57 PM) SCB ATM charges same with local bank RM6 right ? Yes RM6. I got 29xRM100 + 2xRM50 from a SC ATM.
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monodevil
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Dec 31 2018, 08:00 PM
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QUOTE(cybpsych @ Dec 31 2018, 07:38 PM) last i tried for my 2nd new card, took >1 day. expect yours to be verified somewhere on 2 Jan instead. Thanks for the info
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Mr.Weezy
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Dec 31 2018, 08:04 PM
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Guys, anyone get "Failed to load transactions" error in your app?
and when will my expenditures be approved? still pending after 1 week+
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vin_ann
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Dec 31 2018, 08:09 PM
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QUOTE(ClarenceT @ Dec 31 2018, 08:00 PM) Yes RM6. I got 29xRM100 + 2xRM50 from a SC ATM. Thanks
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