Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPrepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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 Dec 17 2021, 12:14 PM
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Senior Member
3,022 posts Joined: Oct 2005  
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QUOTE(!@#$%^ @ Dec 17 2021, 11:48 AM) dang. yeah i also realised banks aren't afraid of bnm anymore. blantant lies but bnm can't do anything you cant blame them, BNM are overwhelmed by complaints. i know a person that reports to bnm few times monthly, not because of frauds, but due to didnt receive cashbacks. |
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Dec 17 2021, 12:23 PM
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Senior Member
7,829 posts Joined: Jan 2005
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QUOTE(!@#$%^ @ Dec 17 2021, 11:48 AM) dang. yeah i also realised banks aren't afraid of bnm anymore. blantant lies but bnm can't do anything QUOTE(john123x @ Dec 17 2021, 12:14 PM) you cant blame them, BNM are overwhelmed by complaints. That's what I thought. Bank Negara today differed from 3 years ago. Not sure about banks, but very sure fintechs knew.i know a person that reports to bnm few times monthly, not because of frauds, but due to didnt receive cashbacks. But I managed to get them to action on BigPay recently. |
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Dec 17 2021, 12:25 PM
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(!@#$%^ @ Dec 17 2021, 11:48 AM) dang. yeah i also realised banks aren't afraid of bnm anymore. blantant lies but bnm can't do anything The lies just got wilder and BNM is like. Okay. QUOTE(ClarenceT @ Dec 17 2021, 11:56 AM) Still early, need to wait for 3 months (investigation at Visa/MasterCard) if I am not wrong, because it is not a credit card. That’s 8 weeks of waiting for investigation etc since last reported fraud. They said will refund once the wait time is over which is mid November. And up now, every time I nudge them about it, they go… sorry we missed you. Hope your issue is resolved and close chat. My case in Oct 2019, reversed in Jan 2020. QUOTE(john123x @ Dec 17 2021, 12:14 PM) you cant blame them, BNM are overwhelmed by complaints. That’s clearly incompetence. They could’ve resolved those small petty matters within the day.i know a person that reports to bnm few times monthly, not because of frauds, but due to didnt receive cashbacks. |
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Dec 17 2021, 12:27 PM
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All Stars
14,965 posts Joined: May 2015
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QUOTE(Cookie101 @ Dec 17 2021, 12:25 PM) The lies just got wilder and BNM is like. Okay. I just made amendment in my message, based on Bigpay's notifications to me. Check the "Support" at your Bigpay App, they are quite helpful. "40 days" and "60 days" could be the requirements at MasterCard network for dispute cases.That’s 8 weeks of waiting for investigation etc since last reported fraud. They said will refund once the wait time is over which is mid November. And up now, every time I nudge them about it, they go… sorry we missed you. Hope your issue is resolved and close chat. That’s clearly incompetence. They could’ve resolved those small petty matters within the day. This post has been edited by ClarenceT: Dec 17 2021, 12:31 PM |
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Dec 17 2021, 03:59 PM
Show posts by this member only | IPv6 | Post
#27165
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(ClarenceT @ Dec 17 2021, 12:27 PM) I just made amendment in my message, based on Bigpay's notifications to me. Check the "Support" at your Bigpay App, they are quite helpful. "40 days" and "60 days" could be the requirements at MasterCard network for dispute cases. » Click to show Spoiler - click again to hide... « Above is the reply from BigPay. And now it’s already 17 December. No refund of $$$ |
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Dec 18 2021, 06:30 PM
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Junior Member
317 posts Joined: Oct 2019
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QUOTE(lifekiat @ Dec 17 2021, 11:47 AM) Bigpay still have the rm10 or rm20 promotion for new user? Do you mean the referral code upon registration? I joined 3 weeks ago and I received the bonus.This post has been edited by biertrinker: Dec 18 2021, 06:36 PM |
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Dec 18 2021, 06:36 PM
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Junior Member
317 posts Joined: Oct 2019
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BigPay is funny. They took their time when sending me the physical card. The card was just sitting there in KL and not being delivered for a long time. 3 days ago, I finally got my physical card but didn't activate it yet. Now, BigPay is sending me a notification every day, "Have you received your card? Activate it now." I'm taking my time also. biertrinker and beLIEve liked this post
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Dec 18 2021, 08:40 PM
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Senior Member
7,829 posts Joined: Jan 2005
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QUOTE(biertrinker @ Dec 18 2021, 06:36 PM) BigPay is funny. They took their time when sending me the physical card. The card was just sitting there in KL and not being delivered for a long time. at least they weren't dumb enough to ask you activate while your card is rotting in KL3 days ago, I finally got my physical card but didn't activate it yet. Now, BigPay is sending me a notification every day, "Have you received your card? Activate it now." I'm taking my time also. red streak and biertrinker liked this post
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Dec 18 2021, 10:46 PM
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Junior Member
59 posts Joined: Mar 2018
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I have question regarding transferring money to Alipay.
When I tried transfer MYR to Alipay, it didnt get through and showed "The account number entered is invalid" I tried to send MYR to my China national friend's Alipay, it went through. Is it because you can only send MYR to China national's Alipay account? Or I am missing something here  My Alipay is working. I even have China bank card and account tied to it. I can freely topup and withdraw to China bank. Just that I couldnt top up with Bigpay |
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Dec 18 2021, 10:58 PM
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Senior Member
1,594 posts Joined: Feb 2006 
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QUOTE(Cookie101 @ Dec 17 2021, 03:59 PM) » Click to show Spoiler - click again to hide... « Above is the reply from BigPay. And now it’s already 17 December. No refund of $$$  |
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Dec 25 2021, 03:01 PM
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Junior Member
94 posts Joined: Nov 2008
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Anyone knows about the new cashback campaign? https://www.bigpayme.com/post/bigpay-decemb...k-credit-system Received RM5 for my RM15 spend at grabpay. But i not sure what is the T&C for this. celciuz liked this post
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Dec 27 2021, 03:28 PM
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Senior Member
1,934 posts Joined: Jul 2009
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Hi, want to ask. under bigpay app cashback rewards section, the cashback inside can only utilised when swipe using physical card?
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Dec 28 2021, 12:05 PM
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Senior Member
2,194 posts Joined: Apr 2010 From: Anfield 
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QUOTE(boonhan @ Dec 27 2021, 03:28 PM) Hi, want to ask. under bigpay app cashback rewards section, the cashback inside can only utilised when swipe using physical card? I don't think so.Used my virtual card to purchase stuffs online, i still get the cashback. |
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Dec 28 2021, 01:59 PM
Show posts by this member only | IPv6 | Post
#27174
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Senior Member
4,672 posts Joined: Nov 2016
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anyone what is this raffle tickets and where to check for entries?
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Dec 28 2021, 02:00 PM
Show posts by this member only | IPv6 | Post
#27175
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All Stars
65,364 posts Joined: Jan 2003
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QUOTE(#Victor @ Dec 28 2021, 01:59 PM) anyone what is this raffle tickets and where to check for entries? check in bigpay website for December Campaign |
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Dec 28 2021, 04:51 PM
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Senior Member
1,934 posts Joined: Jul 2009
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QUOTE(T09 @ Dec 28 2021, 12:05 PM) I don't think so. I see, i went familymart to swipe and got the cashback hours later.Used my virtual card to purchase stuffs online, i still get the cashback. Earlier spend in shopee didnt get tho, hence the question earlier. Bigpay should come up with a notification section, cannot read again the message after open their app. |
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Dec 28 2021, 05:44 PM
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Senior Member
1,328 posts Joined: Jun 2019
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QUOTE(UnrequitedC @ Dec 25 2021, 03:01 PM) Anyone knows about the new cashback campaign? yea... received it as well. But the cashback it 1 time only? https://www.bigpayme.com/post/bigpay-decemb...k-credit-system Received RM5 for my RM15 spend at grabpay. But i not sure what is the T&C for this.  And there is also a check-in campaign, but I don't see any "check-in" button. They only ask us to open the app daily.  |
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Dec 28 2021, 09:40 PM
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Senior Member
2,194 posts Joined: Apr 2010 From: Anfield
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QUOTE(boonhan @ Dec 28 2021, 04:51 PM) I see, i went familymart to swipe and got the cashback hours later. The CB sometimes instant get, sometimes hours later. Gotten CB from shopee purchase too.Earlier spend in shopee didnt get tho, hence the question earlier. Bigpay should come up with a notification section, cannot read again the message after open their app. You should be getting too as long as u still have remaining CB balance. |
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Dec 31 2021, 11:28 PM
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Junior Member
81 posts Joined: Apr 2019
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The CB is kind of mysterious. Up to 50% per transaction. 50% is awesome but I haven't been able to figure out how it's actually awarded. Their FAQ is not very explicit about it haha
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Jan 1 2022, 11:36 PM
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Senior Member
6,266 posts Joined: Jul 2005 From: UEP Subang Jaya
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Can reload with debit card but not credit card, anyone else experiencing same?
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