My transfer just got declined, and BigPay telan the "non refundable" 0.50. I'm glad I got the funds back, but have sent BigPay a message asking for the reason the transfer failed.

Same to you. Rugi 50c. to kiv transfer until system ok.

Seems Monday got problem for transferring money to local bank, as i manage to transfer to my Maybank acc yesterday morning and received money in evening of the same day.

I should have reload my binance account before activating the new card. I thought can use both together but seems like already removed the old card from my app.

BigPay refunded the 0.50 to me yesterday, without me asking. Then got a message from them today, saying that there was a disruption with their transfers earlier, that it is now fixed, and that I would be refunded.

This post has been edited by PsychoJoe: Jan 7 2022, 02:22 PM

since i'm not using BP to send money, i guess i can just ignore this right?

you still can use, just need name matching

Just checked and got the 50c refund . The support of CS team is better than Boost.

Anyone managed to verify by topping up from local bank? I tried but it failed to verify also even if topping up from account with same name with my BigPay

Did your (2) got it already? Mine expiring this month and they are still delivering it since November 2021 while I see other new members are getting their card when they already activate theirs in Dec 2021. I can't even create the virtual card.

Yes you were right. They asked for my bank statement.

nope

that card expired last month, till now replacement not received.

sent many enquiries thru live chat. CS just apologizing. luckily I barely use the card.

We can still do the usual QM -> transfer (to somewhere) without the need of the card if we use the app’s features only right?

yes

the card is just a medium to access bigpay wallet $$

received my card last Friday (14 Jan) via teleport

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My card still flying~

keep pester them via livechat.

their CS constantly update me though, until status changed to "delivered", they asked if i've received the new card.

Currently @ queue position 222

yah useless queue

leave some notes, like your issues with replacement card delivery.

if you cancel the chat, they will follow up and contact you back (via chat reply)