QUOTE(shermeister @ Sep 7 2009, 03:54 PM)
Hmmm.. I already lodged a complaint with mcmc as well as streamyx. Seems most of us connected to the wangsa maju B-RAS are experiencing these problems. Local speed already this slow, what do you expect from international sites?
Definitely slow local speed got nothing to do with APCN 2 right TMNUT?
this shows something is DEFINITELY wrong with TM's own routing/backbone/equipment/FUP and not admitting it cause in the end of the day, rebates need to be given out losing more customers due to tm's own F**K up fair usage policy..
So giving your loyal 4mb customer a speed of 0.1 - 0.3 mbps is fair to you TMNUT? and yet you boasting about HSBB ? bullcrap tmnut...
At least i know not only me (a 4Mbps user) experience this issue. I also lodge my complaint to MCMC and CFM as well but until todate (1 month +) nothing has been resolved...
Ya i never paid late every month and nor do i act as a heavy downloader (i'm not downloading stuff 24/7)...I just want to have fast browsing net and a consistent online gaming, am i asking too much? This is what i deserve, as a loyal 4Mbps user, to get a speed of 0.1 - 0.4 Mbps EVERYDAY?
What else can i do? Cancel TM subscription and move to others?
EDIT: Today i personally go to TMPoint, bring along my speedtest result and bang table with the manager..you know how he response? in front of me he pick up the telephone and call to 100, and pass me the phone ask me to talk to the officer...WTF? he's just doing the same thing like me..then what's the point i approach TMPoint? i can also call 100 at my home...he's not even help me to streamline the procedure by having internal communication with TM technical staff, which i believe can expedite the process...
Pathetic just pathetic...
Added on September 7, 2009, 8:27 pmone of the TM staff called me just now and told me they are performing migration of server for wangsamaju exchange there and expected to be complete by early of October..then he claims all the slow connection issue will be resolved..and also rebate of money will be done accordingly.
Another one month to bear with the lousy connection, WTF !@#$%
This post has been edited by SeanWong: Sep 7 2009, 08:27 PM