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Streamyx The Unofficial Streamyx 4Mbps Users Club V1, Combo RM 160 Per Month *Updated Info*

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welwitchia
post Sep 2 2009, 10:04 PM

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Speedtest.net gives me good results but rapidshare and browsing say otherwise. I'm getting less than 70 KB/s for my rapidshares. Now I wonder why I upgraded my account to a 4Mb one.
Euthenics
post Sep 2 2009, 10:39 PM

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Sadly....even TMnut FAQ stated that their offering of unlimited packages and at the same time of limits of amount of traffic means:

"Unlimited means that there is no time capping for user to access to the Internet and it does not mean that user can download/upload an unlimited volume of data".



lesleyloke
post Sep 3 2009, 08:40 PM

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now still having bad connection in my area(wangsa maju),just around 200kbps - 800kbps ~~
already call the premium CS , he tell me already having more than 30 ppl report this kind of problem in my area and they still can not find out the problem cause the slow connection, so he asking me to be patient and they will try to solve this problem in my area asap~~
and he give me a report number and he say will call me back if the problem is solve~
hope my connection will back normal asap T.T

limhongwoon
post Sep 4 2009, 05:25 PM

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now i using RM 44 package , if i upgrade to 4mbps combo then also have 12 month of minimum subscription period
liciece
post Sep 4 2009, 10:15 PM

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QUOTE(limhongwoon @ Sep 4 2009, 05:25 PM)
now i using RM 44 package , if i upgrade to 4mbps combo then also have 12 month of minimum subscription period
*
Yes,you will start to count for another 12 months minimun subscription.
limhongwoon
post Sep 5 2009, 07:39 PM

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I hope their change to 6 months
neekun
post Sep 6 2009, 11:50 AM

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Based on http://www.streamyx.com.my/get_streamyx/ge...ackage_standard 2MB is RM188 with modem.

I am currently paying RM77 with modem, assuming I upgrade to 2MB package, I need to pay RM188..mana la baloi?? I guess I am stuck with 1MB sad.gif
TSMX510
post Sep 6 2009, 01:59 PM

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Suddenly my line drop dramatically i am afraid it might be routing problems to international traffic because the speedtest to local still at full speed sad.gif .

Anybody else feel the same?

However the ftp is affected but http from the same server at full speed weird


Added on September 6, 2009, 2:05 pmOk network intermittent back to full speed now

This post has been edited by MX510: Sep 6 2009, 02:05 PM
SeanWong
post Sep 7 2009, 10:06 AM

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lol brilliant mad.gif

a 4Mbps user with this kind of connection speed.

user posted image

Do you all still want to upgrade to 4Mbps "narrowband"? WTF to F***ing Streamyx??? vmad.gif It has been f***ing slow like this since end of July..
shermeister
post Sep 7 2009, 03:54 PM

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Hmmm.. I already lodged a complaint with mcmc as well as streamyx. Seems most of us connected to the wangsa maju B-RAS are experiencing these problems. Local speed already this slow, what do you expect from international sites?

Definitely slow local speed got nothing to do with APCN 2 right TMNUT?

this shows something is DEFINITELY wrong with TM's own routing/backbone/equipment/FUP and not admitting it cause in the end of the day, rebates need to be given out losing more customers due to tm's own F**K up fair usage policy..

So giving your loyal 4mb customer a speed of 0.1 - 0.3 mbps is fair to you TMNUT? and yet you boasting about HSBB ? bullcrap tmnut...
SeanWong
post Sep 7 2009, 04:23 PM

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QUOTE(shermeister @ Sep 7 2009, 03:54 PM)
Hmmm.. I already lodged a complaint with mcmc as well as streamyx. Seems most of us connected to the wangsa maju B-RAS are experiencing these problems. Local speed already this slow, what do you expect from international sites?

Definitely slow local speed got nothing to do with APCN 2 right TMNUT?

this shows something is DEFINITELY wrong with TM's own routing/backbone/equipment/FUP and not admitting it cause in the end of the day, rebates need to be given out losing more customers due to tm's own F**K up fair usage policy..

So giving your loyal 4mb customer a speed of 0.1 - 0.3 mbps is fair to you TMNUT? and yet you boasting about HSBB ? bullcrap tmnut...
*
At least i know not only me (a 4Mbps user) experience this issue. I also lodge my complaint to MCMC and CFM as well but until todate (1 month +) nothing has been resolved...

Ya i never paid late every month and nor do i act as a heavy downloader (i'm not downloading stuff 24/7)...I just want to have fast browsing net and a consistent online gaming, am i asking too much? This is what i deserve, as a loyal 4Mbps user, to get a speed of 0.1 - 0.4 Mbps EVERYDAY?

What else can i do? Cancel TM subscription and move to others?

EDIT: Today i personally go to TMPoint, bring along my speedtest result and bang table with the manager..you know how he response? in front of me he pick up the telephone and call to 100, and pass me the phone ask me to talk to the officer...WTF? he's just doing the same thing like me..then what's the point i approach TMPoint? i can also call 100 at my home...he's not even help me to streamline the procedure by having internal communication with TM technical staff, which i believe can expedite the process...

Pathetic just pathetic...


Added on September 7, 2009, 8:27 pmone of the TM staff called me just now and told me they are performing migration of server for wangsamaju exchange there and expected to be complete by early of October..then he claims all the slow connection issue will be resolved..and also rebate of money will be done accordingly.

Another one month to bear with the lousy connection, WTF !@#$%

This post has been edited by SeanWong: Sep 7 2009, 08:27 PM
Acrisius
post Sep 7 2009, 08:31 PM

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Sean, which Wangsa Maju area you were staying?
SeanWong
post Sep 7 2009, 09:12 PM

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i stay at cheras. And my port is connected to wangsamaju exchange.
Acrisius
post Sep 8 2009, 12:17 AM

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QUOTE(SeanWong @ Sep 7 2009, 09:12 PM)
i stay at cheras. And my port is connected to wangsamaju exchange.
*
Wow, that's far from exchange! are you sure?
Because I didn't face any problem for local speed around Wangsa Maju area.
Just i'm being capped for certain international links based on hours. sad.gif
SeanWong
post Sep 8 2009, 10:34 AM

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QUOTE(Acrisius @ Sep 8 2009, 12:17 AM)
Wow, that's far from exchange! are you sure?
Because I didn't face any problem for local speed around Wangsa Maju area.
Just i'm being capped for certain international links based on hours.  sad.gif
*
strange huh? that is what TM premier team told me. When i ask them why i was connected to exchange with so far away distance, he told me wangsamaju exchange is the nearest server to my area.. rclxub.gif

i think that is the reason why they're now implement the migration of certain users from wangsamaju exchange to a new server, which need to wait completion until early October. sad.gif

Man i really hope this exercise will one-off resolve my slow connection issue (not only international, as well as local links)

But need to bear another one month of slow connection, haiz... doh.gif

This post has been edited by SeanWong: Sep 8 2009, 10:36 AM
shermeister
post Sep 8 2009, 12:55 PM

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thats what the tm premier team told me also.. I'm staying in jalan kuching and also connected to wangsa maju exchange. I guess all our fibre optic lines for 4mb are connected to wangsa maju. then congestion there... especially at peak hours? sucks isn't it?

But the issue is that some people are also connected to wangsa maju exchange too (also 4mb) but they are not having the same problems as us. I guess there could be 2 sets or more of exchange in wangsa maju. I was told my b-ras is WMU2... i guess WMU1 was not selected for the FUP trial cause my friend's connection is up full speed.

plus the iprange he was able to connect to are more and different then ours. I'm only able to connect to 218.111.12, 14, sometimes 0 & 23. while he gets like 17, 18, etc where currently no routing problems.

Tmnet mentioned about server migrating? why dont they just get a new server at the exchange, set it up ready then get us on there. at least get the 4mb liners up and running first since premier ma?? nonsense la tmnet
now have to wait until after raya? crazy... i wouldnt count too much on rebate though, cause they just keep quiet and pretend nothing happened

I was also told a new and different IP address would be implemented soon, dunno when yet... so expect another set of hiccups too...
lightonokira
post Sep 8 2009, 01:19 PM

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QUOTE(MX510 @ Aug 28 2009, 08:36 PM)
The latest maintenance in Serdang was to install the throttling devices that area is a high utilization area
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how to tell them that the SNR margin is low.. i kept telling them and they dont understand shiet
SeanWong
post Sep 8 2009, 01:19 PM

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QUOTE(shermeister @ Sep 8 2009, 12:55 PM)
thats what the tm premier team told me also.. I'm staying in jalan kuching and also connected to wangsa maju exchange. I guess all our fibre optic lines for 4mb are connected to wangsa maju. then congestion there... especially at peak hours? sucks isn't it?

But the issue is that some people are also connected to wangsa maju exchange too (also 4mb) but they are not having the same problems as us. I guess there could be 2 sets or more of exchange in wangsa maju. I was told my b-ras is WMU2... i guess WMU1 was not selected for the FUP trial cause my friend's connection is up full speed.

plus the iprange he was able to connect to are more and different then ours. I'm only able to connect to 218.111.12, 14, sometimes 0 & 23. while he gets like 17, 18, etc where currently no routing problems.

Tmnet mentioned about server migrating? why dont they just get a new server at the exchange, set it up ready then get us on there. at least get the 4mb liners up and running first since premier ma?? nonsense la tmnet
now have to wait until after raya? crazy... i wouldnt count too much on rebate though, cause they just keep quiet and pretend nothing happened

I was also told a new and different IP address would be implemented soon, dunno when yet... so expect another set of hiccups too...
*
Exactly same like me (the bold part). Only get the ip as mentioned by you.

I'm not sure what TM staff means for server migrating is only applicable to be moving to a totally new server elsewhere, or still connected with the new created server at same exchange (i'll ask them again if got opportunity).

Whatever it is, i just require a consistent connection speed, regardless of during peak/ off peak hours...In fact the rebate issue is also not a priority for me, i only demand a consistent speed, that's all.
TSMX510
post Sep 8 2009, 02:37 PM

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Not much to download i'm warded at hospital sad.gif suspected heart problems

Wish me get well soon
net_mesh
post Sep 8 2009, 02:50 PM

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QUOTE(WanR @ Aug 30 2009, 01:11 AM)
i cannot change.. my area just 218.111.12.xxx.. 12 only. so sakit hati when i borrow my fren 1mbps speedtest ccan get 1800kbps.. but with my 4mbps username only get 500kbps.. i try not to download anything today.. but still same.. very slow after 6pm~7pm..until now.
*
wat pack u use b4 u upgrade to 4mb?


Added on September 8, 2009, 3:02 pm
QUOTE(prasys @ Aug 27 2009, 10:43 PM)
Its done via account. I am not sure , I need another account to test it out

Maximum I can get is like umm 65Kilobytes
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TMnet capped according to ur username...not the port in dslam's


Added on September 8, 2009, 3:13 pm
QUOTE(WanR @ Aug 28 2009, 12:56 PM)
doesnt care you capped at how much mbps.. 5,6,7,8.. even 24mbps.. 4mbps user already capped at 4mbps speed.. so capped @5mbps is the best, to obtain 4mbps speed and also to obtain good line status (snr margin).

KKW, may be your aunt's place snr margin quite low..so 4mbps in the best instead of higher speed.
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as far i concern there is no speed capping at 5mb...only tis avaiable...384kbs,512kbs,1mb,1.5mb(adsl),2mb and 4mb...if its shows 5120kbps in ur modem means,that is speed the NOC people configure for that card which inside the dslam.

Another thing if line is fibre then its great for ur 4mb pack...but if copper means then its must go thru remote dslam not the dslam frm exchange...

This post has been edited by net_mesh: Sep 8 2009, 03:13 PM

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