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Streamyx The Unofficial Streamyx 4Mbps Users Club V1, Combo RM 160 Per Month *Updated Info*

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KKW
post Aug 28 2009, 06:12 PM

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QUOTE(WanR @ Aug 28 2009, 12:56 PM)
doesnt care you capped at how much mbps.. 5,6,7,8.. even 24mbps.. 4mbps user already capped at 4mbps speed.. so capped @5mbps is the best, to obtain 4mbps speed and also to obtain good line status (snr margin).

KKW, may be your aunt's place snr margin quite low..so 4mbps in the best instead of higher speed.
*
how much snr margin only counted low?

QUOTE(liciece @ Aug 28 2009, 01:02 PM)
I think the installer just wanted to ensure the stablity first and then only about the speed.
For me,after capped the port at 5Mbps,the downstream margin is still around 17-18db.So I think the connection will have no issue upon this higher cap.
*
oh..icic..
btw, my aunty downstream margin 23.5db

This post has been edited by KKW: Aug 28 2009, 06:13 PM
WanR
post Aug 28 2009, 07:33 PM

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if your modem capped @4mbps with 23.5db margin, you can ask technician/tm to set your modem to 5mbps, i think there should be no problem with 5mbps speed.
KKW
post Aug 28 2009, 08:21 PM

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QUOTE(WanR @ Aug 28 2009, 07:33 PM)
if your modem capped @4mbps with 23.5db margin, you can ask technician/tm to set your modem to 5mbps, i think there should be no problem with 5mbps speed.
*
oh ok.. i try ask them to set to 5mpbs
vchenv
post Aug 28 2009, 08:31 PM

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QUOTE(MX510 @ Aug 28 2009, 11:46 AM)
My friend fakap TM Premium Customer service and they removed his 4 Mbps from the cap, confirm Damansara area already enforced this new rules. In addition they also logged your internet activity, just mention ur traffic is not related to P2P, bit anger and emotion and they will removed u from the cap, TM.Nut is testing this new features and wanted feedback. So as users here we can lodge complaint regarding this issues to express our anger n disappointment. Make sure u got report no.

What's the point paying RM160 per month getting this piece of fakap service?
*
Sounds serious. Hopefully, TMnet will not implement capping. I just upgraded 4MB package last month, no point of using 4MB if speed is capped at 40kbps. sad.gif Any 4MB users experiencing same capping issue in Serdang?
andrew9292
post Aug 28 2009, 08:35 PM

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QUOTE(KKW @ Aug 28 2009, 06:12 PM)
how much snr margin only counted low?
oh..icic..
btw, my aunty downstream margin 23.5db
*
view the last page before this page...it's the top post

lol page? this is not paper tho... tongue.gif
TSMX510
post Aug 28 2009, 08:36 PM

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The latest maintenance in Serdang was to install the throttling devices that area is a high utilization area
andrew9292
post Aug 28 2009, 08:53 PM

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QUOTE(MX510 @ Aug 28 2009, 08:36 PM)
The latest maintenance in Serdang was to install the throttling devices that area is a high utilization area
*
WOW. Got rich people in that area? As far as i know, those high end alot vip area like bangsar, taman tun, mont kiara, hartamas, kota damansara, sierramas...

I checked with a few heavy downloaders in that live in those high class places, all don't have experience this capping thing... but there is not much people for me to get feedback from tho...and i'm not sure if they are on leased line, you know, those guarantee speed kind of line, but very expensive... anyone who live in those kind of area using 4mbps experience cap?

This post has been edited by andrew9292: Aug 28 2009, 09:00 PM
SUSAzlan96
post Aug 28 2009, 10:47 PM

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I was wondering why is the normal package

Attached Image

is more expensive than the combo? rclxub.gif

Attached Image

?
WanR
post Aug 29 2009, 12:39 AM

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i dont know whether tm stupid or they try to make malaysian citizen stupid by choosing normal package.

whole 4mbps now experiencing throttled??.. my speed never exceed 1000kbps after 6pm.
TSMX510
post Aug 29 2009, 01:46 PM

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QUOTE(WanR @ Aug 29 2009, 12:39 AM)
i dont know whether  tm stupid or they try to make malaysian citizen stupid by choosing normal package.

whole 4mbps now experiencing throttled??.. my speed never exceed 1000kbps after 6pm.
*
Try change ip range would that do the same?


This throttling are in the area that have FTTH technologies


WanR
post Aug 30 2009, 01:11 AM

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i cannot change.. my area just 218.111.12.xxx.. 12 only. so sakit hati when i borrow my fren 1mbps speedtest ccan get 1800kbps.. but with my 4mbps username only get 500kbps.. i try not to download anything today.. but still same.. very slow after 6pm~7pm..until now.
TSMX510
post Aug 30 2009, 05:39 AM

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QUOTE(WanR @ Aug 30 2009, 01:11 AM)
i cannot change.. my area just 218.111.12.xxx.. 12 only. so sakit hati when i borrow my fren 1mbps speedtest ccan get 1800kbps.. but with my 4mbps username only get 500kbps.. i try not to download anything today.. but still same.. very slow after 6pm~7pm..until now.
*
You can call 1300889515 and made a complaint during office hour the operator might connect you to Premium TM CS representative feel free to fakap them :-)
welwitchia
post Aug 30 2009, 09:39 AM

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^ A question, when u call 1300889515 and state that you're a 4mb user, you're automatically passed on to Premium CS? I've just upgraded to 4Mb but have not called them since..

My line was capped about 2 weeks ago but have since been released. The odd thing is, my rapidshare downloads seems to hover around 80 KB/s (with about 3 simultaneous downloads) but after around 2am, it goes full speed. I wonder if they're throttling rapidshare alone. There's a FTTH box right outside my house too.. LOL! Makes me wonder how much they're gonna charge for it.

Oh, has anyone that has been capped, released and capped again? :-)
WanR
post Aug 31 2009, 10:36 PM

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wow.. already call n speak with premier CS.. looks like they are less monkey than normal CS. now my complain already sent to what they called.. HBC. i dont know that. almost everyday i called them since last week.. the weird thing, i can download RS premium at full speed 440kB/sec (3 parallel dl) but internet browsing was very slow slow...even maybank2u cannot load sometime. no change if i stop download.. almost cant do anything.. cant pay bill etc etc. but when i start download RS..400kB/sec+.. look like tm forcing me to just download files...
welwitchia
post Aug 31 2009, 11:59 PM

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^ Yeah, I'm getting the same issues as well. To be honest, when it comes to browsing, there's absolutely no difference between a 1Mb and 4Mb line. Its only apparent when u download stuffs...and that's when TMNET wants to do capping. Makes absolutely no sense at all. Who subscribes to a 4Mb line for surfing and emails? (I know one..my boss. LOL!)

This post has been edited by welwitchia: Sep 1 2009, 12:00 AM
WanR
post Sep 1 2009, 01:11 PM

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1st day of the month.. how about the connection? goes superfast or still same? let see tonight...
liciece
post Sep 1 2009, 02:00 PM

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I'm still waiting for TM to upgrade my account to 4M.It's the third working day from submitting the application.
WanR
post Sep 1 2009, 10:25 PM

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still slow.. so tm is fakap.. not about throttling now.. its IP.. bandwidth allocated for 218.111 IP is not enough i think..
TSMX510
post Sep 1 2009, 11:01 PM

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So far so good no throttling happening to my line

Both 1 Mbps and 4 Mbps are working at 95% of it's capacity 24/7
cannavaro
post Sep 2 2009, 06:23 PM

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My DSLAM has been changed.

Previously:
user posted image

Current:
user posted image


Now my speed is back to 1.5, no more freeloading on 2Mbps.
It was capped to 2Mbps after I applied for 4Mbps. Technician came, said my line not 4Mbps capable but somehow they didn't revert to previous 1.5Mbps cap... until yesterday when my DSL light kept blinking non stop. Called their 100 line and to cut a story short the technician said my previous DSLAM is problematic so he's gonna change it to a different one. He called it 'A5' as in 'A five'. In verbatim "DSLAM a5 ni memang selalu problem". Whatever that means.

I'm gonna apply again for 4Mbps.

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