You could be considered luckily.I'm currently using 2M combo package and wanna to upgrade to 4M.So 2 days ago I went to TM point there and they informed me that my area is 4M supported but out of port.

He manually sets it on G.DMT mode.But as per info,DSLAM is very very close to his house so that ADSL modem could receive very strong sigal though it's on G.DMT mode.
I should say that I like his line.

Yup,it's true.Several days ago,I wrote an email to TM Net,requesting to provide the full speed of which I subscribed as I know many of my friends who are taking 2M and 4M packages could get the full speed.So next day,I received the call from TM Net customer service telling me that the new best effort policy requires TM Net giving at least 90% of subscribed speed and in fact they are trying to give all their high speed plan(2M & 4M) users full speed.
A customer service staff called me again yesterday,just asking me to do some speed tests and submit the results to her.After that,she creates a report and tell me waiting for their process for some days.I hope I could get full speed soon after all.

maybe it's too hot so that out of ports currently.

It was tested at off-peak time with my 2M streamyx.






This post has been edited by liciece: Mar 28 2009, 01:40 AM

I'm using 2M combo.Till now I only can get the IP ranges such as 60.50.,60.51,60.54,128.82,128.13,118.100,118.101 etc.All are lousy to connect to websites in China,Hong Kong and Taiwan and using the connection to the rest of the world,I could get a full download speed.However,facing 20%-40% packet loss.So surfing the websites like Facebook is quite lag and slowly loading.

Not only 4M users...all streamyx users are enjoying the snaillike speed.

I'm 2M user for 1.5 years.Till now I never get 218.111 range IP.

I have only copper connection too.The cs and front counter person in TM point said the same thing to me.They have lack of knowledge.

I just tried to let the technician put my line on 4M to have a try for some day.If it works well,I will then directly upgrade the package to 4M-currently is 2M combo.

I hope the technician could help me set it up in this evening.

If you are using 1Mbps,it will give you a 3+ days of downtime.IF you have already 2Mbps,I think your dslam could be easily set to 4M.

About the international issue,some of 4M users say that they have less problem.So I just try it because now I have paid RM140 per month,upgrade to 4M will only cost another RM20 per month.Not a big deal,but it is possible to bring some change.

How's the speed now?

Well,what you said is just follwing the normal procedures of TM.Actually the technician will only come to check whether the line quality could satisfy with the requirement to meet 4M.Once he comes and confirms the line quality,he will just make some calls to adjust the port speed for you.

I hope the man could visit your house asap.Good luck!

That's the technician telling me too.You may really need some more luck.

Currently my port is capped at 3Mbps.I think I have been on the IPDSLAM,right?

The technician told me that he had configure it to 4M,but till now I could only see it as 3M in my modem info.

I opened up my modem in this morning.At first,it displayed at 3Mbps,but after several minutes,it synced up to 4096Kbps.So now my port is really configured at 4M.

As the downstream margin is stable on 16-17db,I think it is capable to 4M.So i went to TM point just now and submitted the application of upgrading.I hope they could adjust my account at 4Mbps asap.

Just going to modem control panel there.
You could visit it by entering 192.168.1.254,if you're using the modem TM gave you.
The login name is admin,and password is password by default.

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Added on August 27, 2009, 4:04 pmThey let us 'behave' ourselves.

This post has been edited by liciece: Aug 27 2009, 04:04 PM

Good luck man.I'm here waiting for your news then.

Hey,i mentioned that you choose G.lite as your modulation,right?I think you'd better to change it to G.dmt because G.lite only supports up to 1.5mbps for downloading.

I don't think they will cap your speed at that low.I suggest you to make a compaint to TM.