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For more info refer to this website

http://202.71.97.48/streamyx_combo/packages.asp

1.What is Streamyx Combo package?
i. Streamyx Combo package is a package which offers Streamyx broadband Internet access service and includes TM Homeline. Streamyx Combo is a package offering and no separate charge for TM fixed line rental. Customers just need to pay a single monthly subscription fee for both the services.
ii. The prices for Streamyx Combo packages are cheaper than any existing package, whereby customer pays separately for Streamyx and TM Homeline rental.
iii. Streamyx Combo package comes with UNLIMITED broadband usage and with modem.
iv. Details of Streamyx Combo package offerings are as follows:

2) What is the minimum subscription period for Streamyx Combo package?
12 months


3) If I am an existing Streamyx customer, can I change my existing services to Streamyx Combo package?
Yes. To upgrade to higher speed, you can register via any TMpoint outlets or Streamyx authorised resellers. However, you can only downgrade your package at TMpoint outlets.


4) If I do not have a TM Homeline, can I subscribe to Streamyx Combo?
You need a TM Homeline to subscribe to Streamyx or Streamyx Combo package. However, this is also subject to Streamyx service availability at your area.

You can apply for TM Homeline and check if Streamyx service is available at your area at any TMpoint outlets.

Alternatively, you can check for Streamyx service availability by using your neighbour’s TM Homeline number via SMS. Type STX<space><TM Homeline number>, SEND to 33535

E.g. STX 0388888888


5) If I subscribe Streamyx Combo together with TM Homeline, can I terminate my TM Homeline if Streamyx service cannot be offered?
Yes, but you have to settle any outstanding bills on call usage.


6) If I am an existing TM Homeline customer, can I subscribe to Streamyx Combo? When can I start enjoying ZERO charge for TM Homeline rental, which is included in the Streamyx Combo package?
Yes.
You can start enjoying the ZERO charge on TM Homeline rental for Streamyx Combo on the next bill date of your TM Homeline after the activation of Streamyx Combo service.


7) If I’m subscribing to TM Homeline together with Streamyx Combo, when can I start enjoying the inclusiveness of TM Homeline rental for it?
You can start to enjoy the inclusiveness of TM Homeline rental for Streamyx Combo on the next bill date of your TM Homeline after the activation of Streamyx Combo service.


8) Are there any additional charges on top of the monthly charges of Streamyx Combo?
Yes, you will be charged the following one-time charges:

(i) RM75 for Streamyx service activation
(ii) RM88 for Streamyx installation (not applicable to Streamyx-in-a-Box customer).

The normal call usage will also be charged accordingly (if any)


9) What is the warranty period for the modem?
The modem comes with a lifetime warranty.


10) Can I subscribe to any Add Ons after my Streamyx Combo is activated?
YES, you can subscribe to Add On(s) via:

(i) Online SelfCare
(ii) Any TMpoint outlets

BUT, you can only subscribe for Fun Package upon Streamyx Combo registration.


11) When can I enjoy the Voice Plan RM28?
Your Voice Plan RM28 will be effective on the next bill date of your TM Homeline after the activation of Streamyx Combo service.

If you utilise your TM Homeline to make phone calls before such notification(s), your calls will be charged at the normal call rates.

Refer to Question No. 13 on how to check for the TM Homeline bill date.


12) Do all Streamyx Combo packages include TM Homeline rental and Modem with warranty?
YES


13) How do I know the bill date of my TM Homeline?
You may refer to your latest TM Homeline bill or if you have registered online, you can view it via www.TMOnline.com.my website.
Bill sample is as illustrated below:

As highlighted in RED LINE, the bill date for this customer is on the 10th of every month.


14) I am a new customer of the Streamyx Combo package, what are my initial charges?
Your first bill for the Streamyx Combo package will consist of the following charges:

(i) RM75 activation fee
(ii) RM88 installation fee (waived if you subscribe to Streamyx-in-the-Box)
(iii) RM10 stamp duty fee
(iv) 1st and 2nd month subscription fee advance payment.
(v) Call usage (if any)


15) I am a new TM Homeline and Streamyx Combo customer. If Streamyx Combo cannot be delivered to my home, is there any charge for my TM Homeline Rental?
You will have NO RENTAL for the first 3 months only. You will be charged monthly rental RM26 on the 4th month and onwards.


16) I’m a new TM Homeline customer, what are my initial charges?
Your first bill for TM Homeline will consist of the following charges:

(i) RM75 deposit
(ii) RM10 stamp duty
(iii) RM50 connection fee (The charges shall be waived if subscribe together with Streamyx Combo)
(iv) Call usage (if any)


17) Can I subscribe to Voice Plan, Value Added Services or Content & Application without subscribing to any Streamyx Combo package?
NO. The Add On is only applicable for the Streamyx Combo package.


18) Are the rates of Voice Plan RM28 more attractive and give me more savings than normal call charges?
Yes. With just RM28 per month, you will enjoy UNLIMITED calls to any TM fixed line nationwide. You will also enjoy flat rate charge of 25sen/minute for calls to any mobile number and non-TM fixed line nationwide.


19) Is calling a 1 300 number considered as calling a TM fixed line number for the Voice Plan RM28?
NO. Calling to 1-300 numbers will be charged its normal call charge of 4 sen per minute.


20) What about calling to Internet dial up services , 137xx, 600 or 103 for Voice Plan RM28?
Dialing to an Internet dial up services will be charged at 1 sen / minute.

Calls to 137xx, 600 or any other special number is subject to the rate quoted by its own operator.

Calls to 103 will be charged 30sen per call.


21) Is the Service Tax (GST) of 5% chargeable?
It is only chargeable to Voice Plan RM28, but it will not be charged for the Streamyx Combo package.


22) What are the charges for Voice Plan RM28 if I make calls to border phone line numbers, like Brunei and Singapore?
Normal call charges apply. Voice Plan RM28 special rates are only applicable for calls to TM fixed line and Malaysia’s mobile number / non-TM fixed line numbers.


23) Can TM Homeline customers with existing Call Plans change the subscription of the existing call plan to Voice Plan RM28 on top of Streamyx Combo package?
YES. The existing Call Plan will be terminated once you subscribe to Voice Plan RM28 (effective on your next TM Homeline bill date)


24) When and how can I terminate Streamyx Combo package or any of the Add On(s)?
You can only terminate Streamyx Combo service after the minimum subscription period. Penalty will be imposed should you terminate the subscription before the expiry of this minimum period.

Termination of the package can only be done at TMpoint outlets.


25) I am a TM Home Prepaid customer, can I subscribe to Streamyx Combo?
NO. Streamyx Combo is only applicable for TM Homeline customers.

They are few tips getting 4.0 Mbps to your house, ask the technician to come to your house and check ur line capability ( Sometimes TM.Nut won't entertain this ) But i managed to fix 4.0 Mbps even though my house is not in their System for 4.0 Mbps. This will take a lot of effort for them to do it. Do remember u mess be less than 2km from DSLAM to support 4.0 Mbps otherwise it won't work. They will check your ADSL status latency to confirm your line support or not.



This post has been edited by MX510: May 24 2009, 05:16 AM

I am in same case like you needs vpn to cured it buy paying about $ 9.95 USD per month is a bit pain for me

Lol i think you rather not if Maxis have 4 Mbps line you can use 3GB per month ROFLOL

Don't be so dumb Tm.Net capped speed by username

You guys so kaya hahaha

Will be upgrading to 4 MB soon

Any 4 Mbit on Secureix.com VPN services?

Up to 5 Mbit speed

Actually their line in certain area can support ADSL2 which is 16MB and 26MB i got this technician put in the phone jack and check what is the max speed supported i saw it with my eyes but forgot to snapshot hehehe. Dunno when this speed going to be released

RM 160 already with combo package :-) anyone subscribed already?

Maybe i will get this package in future rite now 2 Mbps is just enough for me

My line is 1 Mbps but they capped me at 2048kbps :-) so i can go max 2Mbps easily

This post has been edited by MX510: Mar 23 2008, 12:10 AM

4 Mbps speed downloading speed :-)

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Added on June 23, 2008, 12:25 pmNow routing also can get good speed ker?

This post has been edited by MX510: Jun 23 2008, 12:25 PM

Just went to Kedai Telekom need 2 weeks to assign technician to investigate my house line . I am having 1.5 Mbps now and will apply a second phone line for my WIFI Hotspot Line 4 Mbps combo

I still have to get these for my WiFi Projects :-) also need a router with load balance to combine 4 Mbps with 1.5 Mbps soon. So i will be getting total 5.5 Mbps soon, i am downloading using TorrentFlux no problem with speed.

Got stuck either upgrade to 2 Mbps or jus stay with 1.5 Mbps i don't think that 512kbps does make any differences

Another subscriber of my flux server subscribe 4 Mbit but the tm.nut set his capped at 8024kbps he can download up to 800 kb/sec here is the proof

This is not a show off 4 Mbit username is uncapped up to 8 Mbit

:-)

Lucky him

You still being throttled by TM.Nut even your line is 8 Mbps also :-) . I will try my luck to register a new streamyx combo for 4 Mbps in my residential area . Hopefully they will grant the 4 Mbps access for the registration . Streamyx can make money from the registration and deposit for the new line . Otherwise i have to stuck with 1.5 Mbps

I just signup for 4 Mbps today for Streamyx Combo will update the progress even if there's no 4 Mbps supported at my residential area and it's not fibre optic . I think the line can support max up to 8 Mbit here because last time the TM Guy plug the tester showing me the maximum speed can the line can be supported.

So today total damage RM 135

Deposit RM 75

Stam Duty RM 10

Processing Fee RM 50

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Added on November 10, 2008, 3:34 pmJust got called from TM.Nut my application has been approved 4 Mbps will be installed around this week

This post has been edited by MX510: Nov 10 2008, 03:34 PM

It took another week to installed the streamyx

They tech guy check SNR margin and Noise on their test report very details installer

So happy

It was first at 4 Mbps



Ask the tech guy to set it higher at 5 Mbps



Here is the results



This post has been edited by MX510: Nov 14 2008, 01:09 PM

I am using my torrentflux servers lah bro ( good ip range also )


RM 160 Combo

Depend on usage & needs